Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,460 Reviews)
Rating breakdown 13,460 reviews
5 Stars
11,752
4 Stars
1,358
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
3
Same phone no titanium.
on April 18, 2026
Posted by: maciejp
[This review was collected as part of a promotion.] Wish I woukda kept my S25. Better Phone in my opinion. Miss my high quality titanium frame. Had to buy an armor guard case.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hey Maciejp, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel confident in the durability and strength of your device. We do recommend protective cases on all devices to help you acheive that peace of mind. The aluminum is part of the effort to help make the device lighter and easier to carry for prolonged periods of time without sacrificing the durability of your device. We have provided a link to the Samsung Support Team to assist you if you have any questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet!
on April 18, 2026
Posted by: Boxthestars
[This review was collected as part of a promotion.] Here's a more natural, human-sounding version:
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Honestly, I wasn't sure the S26 Ultra would be worth the upgrade, but a few weeks in and it's hard to go back. The 6.9-inch display is massive in the best way — watching sports or movies on this thing is kind of ridiculous. Bumped it up to full resolution and the difference was immediately obvious.
Speed-wise, I have zero complaints. Everything opens fast, I can bounce between apps without any lag, and gaming is smoother than I expected. Doesn't feel like it's breaking a sweat.
The thing I keep coming back to is Galaxy AI. I was honestly skeptical — AI features on phones always felt like filler to me. But I actually use it. Photo editing on the fly, summarizing long notes before meetings, translating stuff in real time. It's built into how I use the phone now without me really trying to make it that way.
Camera is excellent. Low-light shots especially — way better than my S24. Zoom still holds up at distances where other phones just give you mush.
Battery gets me through a full day consistently, and if I'm running low the fast charging is fast enough that I don't stress about it.
My honest critiques: it's expensive, and if you're coming from an S25 Ultra you might not feel a huge jump. More of a polish than a reinvention.
But for what it is — a phone you can do basically everything on!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Privacy Screen
on April 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently purchased a S26 that has option for privacy screen, hoping it would offer enhanced privacy. Unfortunately, I've found that it doesn't quite live up to expectations. While it does obscure the screen from direct viewing, it seems people can still see content from the sides. This significantly limits its effectiveness in public spaces. I was hoping for a more robust solution to prevent unwanted viewing. Perhaps there are different types of privacy screens available that offer better side protection. I'm curious if others have had similar experiences. It's a bit disappointing when a product doesn't perform as anticipated.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Jaypatel, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when you are excited about a new feature that isn't meeting your expectations. We have provided a link to the full manual to highlight the different setting options for your Privacy Display including a more intense setting, and being able to enable this feature only on specific apps or notifications for your convenience. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Display and system
on April 18, 2026
Posted by: Salim
Don't like the brightness and system languages so when you switch to another language like Arabic the settings language will stuck on English only some apps will change
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 18, 2026
Posted by: ElChetes
[This review was collected as part of a promotion.] Great technology and AI it's awesome, this phone it is unbelievable because never samsung disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is the best Android phone
on April 17, 2026
Posted by: Asockhere
[This review was collected as part of a promotion.] The S26 Ultra is noticeably thinner at 7.9mm — you'll feel it in-hand and think "oh, nice." Then you'll put it down and forget about it. The big headline feature is the built-in Privacy Display, which kills the side-angle view so the person next to you on the bus can't read your texts. Genuinely useful. Also slightly unnerving that Samsung is marketing paranoia as a premium feature, but hey, welcome to 2026.
The camera? Still 200MP. Still incredible. Still the kind of setup that makes you feel like a professional photographer right up until you look at the photos and realize the phone did all the work. Samsung's ProVisual Engine and Galaxy AI handle so much post-processing that your "skill" is basically just pointing the thing. If that bothers you, touch grass. If it doesn't, your Instagram will look phenomenal.
Battery life is a genuine win. Super Fast Charging 3.0 gets you to 75% in about 30 minutes, and the 5000mAh cell will last you through a full day of heavy use without sweating it. Keep the Privacy Display on — it barely dents the battery. Testing showed maybe a 16-minute difference in real-world use. That's nothing.
The Snapdragon 8 Elite Gen 5 screams. Everything is instant. Apps open before you finish tapping. It's almost annoying how fast it is because there's nothing left to complain about in that department.
The camera? Still 200MP. Still incredible. Still the kind of setup that makes you feel like a professional photographer right up until you look at the photos and realize the phone did all the work. Samsung's ProVisual Engine and Galaxy AI handle so much post-processing that your "skill" is basically just pointing the thing. If that bothers you, touch grass. If it doesn't, your Instagram will look phenomenal.
Battery life is a genuine win. Super Fast Charging 3.0 gets you to 75% in about 30 minutes, and the 5000mAh cell will last you through a full day of heavy use without sweating it. Keep the Privacy Display on — it barely dents the battery. Testing showed maybe a 16-minute difference in real-world use. That's nothing.
The Snapdragon 8 Elite Gen 5 screams. Everything is instant. Apps open before you finish tapping. It's almost annoying how fast it is because there's nothing left to complain about in that department.
Galaxy AI is baked into every corner of the S26 Ultra, and at this point it's less a feature and more just... the phone. It's everywhere.
The camera leans
The camera leans
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, efficient and sharp
on April 17, 2026
Posted by: Mumsyof5
[This review was collected as part of a promotion.] This phone is great! Plenty of storage, no lagging. Pictures are crisp and clear. This phone is fast, efficient and lots of features. I have played a bit with the Falaxy AI, still learning that. It is so fun to create pictures or modify existing. The calls are clear, reception is good. I live in MT and I kept reception going up into the mountains. Powerful. Battery lasts for over 12 hours, playing around. Highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 17, 2026
Posted by: Junam8
[This review was collected as part of a promotion.] The galaxy ai features are pretty good like in the brief icon on the start screen. You can see what's up without needing to go into your phone ever so often.
Value
4
Written by a customer while visiting Samsung US