Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,196 Reviews)
Rating breakdown 18,196 reviews
5 Stars
15,886
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Outstanding Features and Performance
on June 18, 2026
Posted by: pals18
[This review was collected as part of a promotion.] I have been very impressed with this device. The display is bright and vibrant, the performance is smooth, and the battery life easily lasts throughout the day. The camera quality is excellent and captures sharp, detailed photos in different lighting conditions.
Galaxy AI features are especially useful and make everyday tasks more convenient. The intelligent tools enhance productivity and provide a more personalized experience. The device feels premium, runs efficiently, and handles multitasking without any issues.
Overall, this is a well-designed device with excellent build quality and a great combination of performance, features, and reliability. I am very satisfied with my experience and would highly recommend it to anyone looking for a high-quality smartphone.
Galaxy AI features are especially useful and make everyday tasks more convenient. The intelligent tools enhance productivity and provide a more personalized experience. The device feels premium, runs efficiently, and handles multitasking without any issues.
Overall, this is a well-designed device with excellent build quality and a great combination of performance, features, and reliability. I am very satisfied with my experience and would highly recommend it to anyone looking for a high-quality smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Real person review-Nothing new Nothing special
on June 18, 2026
Posted by: Manny718
[This review was collected as part of a promotion.] I've had only galaxy phones since the first galaxy so I have owned mostly all of them. I paid for 3 of these phones outright at the same time for me and my family, I'll be honest, There's nothing special can't tell you the difference between this and the S24 ultra. I regret paying for x3 $1000 plus phones that we all are all not happy with and underwhelmed by. Most likely my last galaxy
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hey Manny718, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when you are expecting something with your new device, and it is not meeting your expectations. We have provided links to articles to help you discover the capabilities of Galaxy AI, integrate the features of the S Pen in to your usage, and maximize the experience with your camera. We have also provided a link to the complete manual to help you discover new features like the Privacy Display and horizontal lock. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
S26 ultra was disappointing
on June 18, 2026
Posted by: Weakscreen
[This review was collected as part of a promotion.] Since it's only flattery and not honest reviews that gets rewards, I am not expecting anything.
Using note since s9 series. S26 ultra is the first I cracked and that too in a corner, fell for the trap that it doesn't need protector since it's supposed to be the strongest screen.
Not sure whats wrong with AI but it keeps popping up waiting on my input when I didn't even trigger it. Just random noise makes it trigger. Stops my video of any ongoing activity which has started to get annoying.
This issue was from day 1, nothing to do with cracked screen.
Using note since s9 series. S26 ultra is the first I cracked and that too in a corner, fell for the trap that it doesn't need protector since it's supposed to be the strongest screen.
Not sure whats wrong with AI but it keeps popping up waiting on my input when I didn't even trigger it. Just random noise makes it trigger. Stops my video of any ongoing activity which has started to get annoying.
This issue was from day 1, nothing to do with cracked screen.
Value
2
Response from Samsung USBy R&R Team, June 19, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you discover and adjust the features of Galaxy AI to align to your usage. We have also provided a link to the complete manual to help you align the settings to your preferences, including disabling any features you are not finding useful for your needs. Lastly, we have provided a link to the Samsung Support Team to assist you with any repair you may want to explore, or questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 18, 2026
Posted by: PrystineChapell
[This review was collected as part of a promotion.] I'm a long time user of Galaxy phones. Every Year, I'm amazed with its advancements with the camera and AI features. I use Gemini on a daily basis for photo editing. I set routines for my work day, commuting and bedtime. The phone is extremely fast when it comes to multitasking such as playing games, checking email, social media etc. You will not be disappointed with this phone. I have customized ringtones, contact photos and even individual contact notifications set.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on June 18, 2026
Posted by: Lemontea
[This review was collected as part of a promotion.] I love my new phone! The camera takes great pictures and is easy to use. I'm older and not tech savvy, so I appreciate the ease of use and the AI features enhance that without being overwhelming.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Lemontea, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your new device, and that you are finding it easy to use for someone who may not be a tech expert. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Choice to buy
on June 18, 2026
Posted by: Jacks00
[This review was collected as part of a promotion.] This is a feature packed phone. Almost everything is available here for day to day activities. And more features are updated frequently. A good choice to go for.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey Jacks00, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are loving the abundance of available features on your device, and that you are finding it so helpful for your daily needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome ram and private screen
on June 18, 2026
Posted by: Lesgsto
[This review was collected as part of a promotion.] Fast overall, awesome private screen and camera quality.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey there Lesgsto, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding your new device to be fast, have a great camera, and that the new Privacy Display has been useful for your when out in public and other occasions. We have provided a link to an article to help you further enhance your experience with Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on June 18, 2026
Posted by: Hourmaster
[This review was collected as part of a promotion.] One of the best phones I have had the opportunity to buy and use and I would recommend this phone to any one
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Hourmaster, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that this has been one of the best devices you've ever had, and that you would want this experience for your loved ones. We have provided links to resources to help you fully explore your new device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US