Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,195 Reviews)
Rating breakdown 18,195 reviews
5 Stars
15,886
4 Stars
1,832
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Great phone
on June 18, 2026
Posted by: Mackie
[This review was collected as part of a promotion.] The S26 Ultra has an top tier display, very loud speakers & excellent performance. I'm very satisfied with my S26 Ultra & highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Call drops, Poor Engineering response
on June 18, 2026
Posted by: Dwhrhje
[This review was collected as part of a promotion.] Call drops too many.
Reporte problem to engineering but no response
Reporte problem to engineering but no response
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hi there Dwhrhje, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the reliable connection to your carrier for your phone calls are to you every day, and we would love to assist you. We have provided links to resources to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy To Date!!!
on June 18, 2026
Posted by: Anthony88
[This review was collected as part of a promotion.] Been a Samsung user got over 15 years and this is the best one yet, great battery and ridiculously fast in processes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra, nice upgrade from previous devices
on June 18, 2026
Posted by: Rplorey
[This review was collected as part of a promotion.] This phone has been very good for me, all features have been upgraded well. Camera quality is unmatched.
The Galaxy AI can definitely be helpful at times, and for me I use the included stylus all the time.
The Galaxy AI can definitely be helpful at times, and for me I use the included stylus all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good on hood
on June 18, 2026
Posted by: Poohbear
[This review was collected as part of a promotion.] Love it on crip its the best i swear to god i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but they need to bring back one thing
on June 18, 2026
Posted by: FoShizzle
[This review was collected as part of a promotion.] I think I have owned just about every Galaxy Ultra phone and this one is my favorite. The privacy screen is a nice feature but I only use it for alerts. I think it is a little much to run full screen all the time. Battery life seems to be improved although technically it isn't. The only complaint I have is they need to bring back the Bluetooth S Pen. That was such an unbelievably useful feature. I am still puzzled why they got rid of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good, not great. Simple tweaks would improve.
on June 18, 2026
Posted by: Rinkra
[This review was collected as part of a promotion.] I have never been so divided about a device in my entire life.
I LOVE some of the features introduced with this phone - most notably the privacy screen. It works very well and is a spectacular upgrade. The Galaxy AI works great, and the battery life is very good.
I upgraded to the S26 Ultra from the S24 Ultra. A few things I don't like about the newer version are the shape - the square corners of the S24 Ultra just felt much more premium. I miss some of the stylus functionality as well - major downgrade there. The rounded corners means the stylus is rounded, and it makes it much more susceptible to being accidentally depressed (and has fallen out several times.
I would probably give 3.5/5 if that were an option, but I can't give it 4/5. I don't have buyers remorse per se, but it's not as great as if hoped.
Value
3
Response from Samsung USBy R&R Team, June 19, 2026
Hey there Rinkra, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your device is not meeting your expectations in appearance or features. We do recommend protective cases on all devices that can help in those instances you mention the S Pen accidentally being depressed and coming out of the device when not wanted. We have provided a link to the Samsung Support Team to assist you if you are in need of accessories, or have any questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Concert Device — Camera Magic
on June 18, 2026
Posted by: GizmoGuy17
[This review was collected as part of a promotion.] Amazing phone for concerts. The camera has an amazing range and helps keep those wonderful memories. Best phone Samsung offers. Definitely a buy. Galaxy AI is so fun when you create pictures in notes and get them polished up! Definitely so much value.
Value
5
Written by a customer while visiting Samsung US