Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,195 Reviews)
Rating breakdown 18,195 reviews
5 Stars
15,886
4 Stars
1,832
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Great phone
on June 18, 2026
Posted by: Raven311
[This review was collected as part of a promotion.] A couple months ago I upgraded my phone to the Galaxy S26 Ultra from a Galaxy S22. I've had different Galaxy phone models the past several years but I'd never gotten one of the Ultra models. I decided to spring for an Ultra this time - I was interested in the built-in privacy screen, the S Pen options, and the larger screen size. I've been very impressed with this phone the past 3 months I've had it. The privacy screen is a fantastic option for select apps and notifications and it really works - if you are not looking straight at the screen, you can't see what's on the screen. I've enjoyed playing games with the S Pen and I'm still figuring out what all it can do. I've also enjoyed the various Galaxy AI options, especially the call screening. If I don't recognize the number, I can choose to screen the call.
I'm definitely glad I upgraded and definitely glad I went with the Ultra version this time!
I'm definitely glad I upgraded and definitely glad I went with the Ultra version this time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S26 Ultra
on June 18, 2026
Posted by: STINE76
[This review was collected as part of a promotion.] I love Galaxy AI. I can make changes and edits just by taking a simple photo. Using AI, I was able to create sample designs for my living room and my lanai, which made it much easier to visualize how everything would look before making any changes.
Also love how easy Is the S Pen makes it simple to take notes, stay organized, and keep track of important things throughout the day. Galaxy AI has made helping me create ideas and edit photos faster. Between the S Pen, Galaxy AI, the amazing camera, and the long battery life, my Samsung phone helps me every day for work, family, and entertainment.
Thank you, Samsung for make my life easier.
Also love how easy Is the S Pen makes it simple to take notes, stay organized, and keep track of important things throughout the day. Galaxy AI has made helping me create ideas and edit photos faster. Between the S Pen, Galaxy AI, the amazing camera, and the long battery life, my Samsung phone helps me every day for work, family, and entertainment.
Thank you, Samsung for make my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and runs smooth.
on June 18, 2026
Posted by: Elisdee
[This review was collected as part of a promotion.] New model has great features including galaxy Ai and works effortlessly with other galaxy devices. My only draw back seems to be the photo quality compared to the s25 model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A really solid phone
on June 18, 2026
Posted by: Secrest
[This review was collected as part of a promotion.] The AI is so useful. Great pictures, battery last all day. Just a solid dependable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Makes Everyday Tasks Easier
on June 18, 2026
Posted by: BubbleGum
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra every day, and it has exceeded my expectations. The display is bright, sharp, and excellent for watching videos, browsing the web, and staying productive. The camera system captures detailed photos and impressive videos in different lighting conditions, making it easy to preserve important moments.
One of my favorite features is Galaxy AI. It helps simplify everyday tasks, improves productivity, and makes the overall experience feel smarter and more convenient. Whether I'm organizing my schedule, searching for information, or editing photos, Galaxy AI saves time and makes the phone more enjoyable to use.
Battery life has been reliable throughout the day, even with heavy use, and the performance is fast and smooth when multitasking, gaming, or streaming content. The S Pen is also a great addition for taking notes, signing documents, and staying organized.
Overall, the Galaxy S26 Ultra combines powerful performance, an excellent camera system, premium design, and useful Galaxy AI features into one device. It has become an essential part of my daily routine, and I would highly recommend it to anyone looking for a top-tier smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product, love it
on June 18, 2026
Posted by: Addidvash
[This review was collected as part of a promotion.] The product really meets my expectations. It's fast and smooth and very easy to use. The switch between apps is comfortable, the additional built in features are useful and enhance my productivity, and there are many entertainment options for between work period. The pen ad always is super comfortable and really replaces my notebook. The build in Galaxy AI really makes it a personal assistant, almost guessing the next thing I need. I would appreciate a better battery life, though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Satisfied
on June 18, 2026
Posted by: nothingtopsagalaxy
[This review was collected as part of a promotion.] I really do love the Galaxy S26 ultra. I love the size I love the screen. I love how the phone works. I love how great it takes pictures. I really am a fan of this series. I tried the Galaxy Z Fold 6. No, complaints loved it. The only thing I did not like was the fact that the big screen spoiled me & I opened it most of the time, didn't like the small screen. I came running back ASAP when the S26 ultra came out. I like them because the Ultra's remind me of the galaxy notes which I think are the best phones that Galaxy has ever made, and maybe they will bring them back in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This time, I got a bad mobile phone.
on June 18, 2026
Posted by: Mc1373
[This review was collected as part of a promotion.] I have always been a loyal Samsung user, but I’ve had a run of bad luck recently; I ended up with a defective phone—specifically, the earpiece speaker is broken. This means that whenever I try to talk on the phone, the other person can't hear me at all. Although the Samsung warranty is still valid, the problem is that I don't have the time to transfer all my data to another device, nor do I have a spare phone to use in the meantime. This situation is causing me a great deal of stress; I’ve never had issues with Samsung phones before, but this particular problem is a real nuisance since I have to use earphones for every single call. It has made me realize that I shouldn't place too much blind trust in a single brand. Because if we trust too much and let ourselves care deeply, we will end up disappointed.
Value
2
Response from Samsung USBy R&R Team, June 19, 2026
Hi there Mc1373, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your device is not functioning as intended or expected. We have shared a link to an article to help you troubleshoot the speaker of your device. We have also provided a link to the Samsung Support Team to assist you further with any and all options available to you for a resolution if this matter continues. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US