Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,450 Reviews)
Open Ratings Snapshot
Rating breakdown 13,450 reviews
5 Stars
11,743
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product. 
(
93 out of 144
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
I love my new phone
on April 22, 2026
Posted by: Tupapa4life
[This review was collected as part of a promotion.] I like the new features that my phone has. I use it in games and I like the private display.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never misses
on April 22, 2026
Posted by: SGross
[This review was collected as part of a promotion.] Over a month of heavy use this phone is amazing. Battery life is really good. And the privacy screen is very unique.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!
on April 22, 2026
Posted by: SKalber
[This review was collected as part of a promotion.] I upgraded from the S25 Ultra to the new S26 Ultra. I am loving it! Even better suited to using AI, easier to use, faster and better battery life! As always a sharp display awesome camera and a great Android experience, the best out there!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compliments all day
on April 22, 2026
Posted by: Ironboundtate
[This review was collected as part of a promotion.] By getting Thursday phone i was not aware that I would be complimented all day everyday. I fell like a celebrity. It's so sleek and beyond fast. The AI integration is why I got it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy s26
on April 22, 2026
Posted by: Katbears
[This review was collected as part of a promotion.] I really like the Galaxy s series phones and most likely will continue to purchase them in the future.
I haven't had the new s26 for very long and am still learning it's new features. I did find it a bit harder to get everything set up than my s23. I don't like that it is not flat because of the raised camera lens. But all in all I am still pleased with my s26 and will continue to try figure out all of it's new features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Stylish but Unimpressive
on April 22, 2026
Posted by: JCReviews
[This review was collected as part of a promotion.] Its s good looking device and in my opinion is one of the best of the last few years, it is incredibly underwhelming in every other category. The AI tools are neat but dont get applied to my day to day, the price has climbed for a device that had essentially been the same for 4 years. At this time I wish I had stayed on my s23 ultra as it was an identical experience.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamApril 22, 2026
Hi there JCReviews, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided links to a few articles to help you enhance your experience with Galaxy AI and best align the settings of your device to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you h ave questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It keeps getting better.
on April 22, 2026
Posted by: TheLordofSung
[This review was collected as part of a promotion.] I've been using Samsung since the Note 2. It has been wonderful to witness the evolution of the samsung devices.
The Galaxy AI has been very useful to me by translating my chat in different languages and the AI assist on phone calls is great.
I'm learning to use goodlock so I can use the very cool features of my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S26 Ultra is Outstanding
on April 22, 2026
Posted by: ELS101
[This review was collected as part of a promotion.] The phone upgrades, including the Galaxy AI are all working together seamlessly. I highly recommend this phone, it truly is an incredible piece of high-quality technology. Worth the price. There is no need to say more. Should you Purchase it?. Yes, you should.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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