Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,193 Reviews)
Rating breakdown 18,193 reviews
5 Stars
15,885
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Galaxy S26 ultra
on June 22, 2026
Posted by: Honey
from Cleveland Ga
I have nothing but great success with the Galaxy s26 Ultra I highly recommend it. it takes great pics displays are very clear it stays charged for a long time it's just great I can't say enough about it
Response from Samsung USBy R&R Team, June 25, 2026
Hi there Honey, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such an amazing experience with your device, and that the camera has been such a fun addition during your usage. We have provided a link to the full manual to help you discover additional capabilities on your device like the new Privacy Display and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Phone crashed
on June 22, 2026
Posted by: Shynic
[This review was collected as part of a promotion.] I ordered and received my phone in April. I really enjoyed my phone and the upgrades such as the privacy screen and Galaxy AI.
The phone was working great until last week when it crashed. The phone would no longer turn on. The motherboard needs to be replaced, Luckily it is still under warranty.
I have been a Samsung customer for years and have had wonderful experiences with my phones. It was surprising that my phone crashed after 2 months.
Other than this I love my new phone. Love the options to customize the phone using AI, and the ease of use.
The phone was working great until last week when it crashed. The phone would no longer turn on. The motherboard needs to be replaced, Luckily it is still under warranty.
I have been a Samsung customer for years and have had wonderful experiences with my phones. It was surprising that my phone crashed after 2 months.
Other than this I love my new phone. Love the options to customize the phone using AI, and the ease of use.
Value
2
Response from Samsung USBy R&R Team, June 22, 2026
Hey Shynic, thank you for taking time out of your da to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it is when your new device is not operating as intended or expected. We have provided a link to the Samsung Support Team to help you work towards a resolution for this experience if you are still in need. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on June 22, 2026
Posted by: Gary26
[This review was collected as part of a promotion.] I'm coming from the S24 Ultra to the 26. It's night and day difference. I really love this phone. It is quite a bit faster than the 24U
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Gary26, thank you for your feedback on your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the upgrade to your new device, and that it has so many amazing features that have been such a value, and helped you in your every day life. We hope you'll reach out to us again in the future if any questions come up, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Most Amazing Phone
on June 21, 2026
Posted by: TheMan
[This review was collected as part of a promotion.] Galaxy AI is phenomenal! The auto eraser allows you to remove individuals from the background or anywhere in the picture you are editing. The circle and search feature is very helpful in seaching an object and using Gemini is exceptionally beneficial! This phone charges quickly and hold its charge a whole day. I love the share images that are captured with the camera. This is the best phone ever!!!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hello TheMan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding your device to be so phenomenal and that there are so many features of Galaxy AI that you are loving using every day. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Evolution Over Revolution: SGS26Ultra
on June 21, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra proves that meaningful innovation doesn't always require a complete redesign. Rather than introducing major changes, Samsung has refined an already excellent flagship, making it more polished, capable, and intelligent.
One of the standout features is Galaxy AI. It provides practical tools that help improve productivity, simplify everyday tasks, and keep me organized throughout the day. The AI experience feels naturally integrated and genuinely useful.
I use my phone daily for streaming, gaming, watching movies, following sports, and managing work, and the Galaxy S26 Ultra handles it all effortlessly. The display is stunning, performance is consistently smooth, and battery life easily keeps up with my routine. I also appreciate having the built-in S Pen, which is perfect for taking quick notes, signing documents, and adding extra precision when I need it.
What stands out most is how the latest features make everyday use more convenient and efficient. The Galaxy S26 Ultra may be an evolution rather than a revolution, but its thoughtful improvements make it an easy recommendation for anyone looking for a premium smartphone that excels at both productivity and entertainment.
One of the standout features is Galaxy AI. It provides practical tools that help improve productivity, simplify everyday tasks, and keep me organized throughout the day. The AI experience feels naturally integrated and genuinely useful.
I use my phone daily for streaming, gaming, watching movies, following sports, and managing work, and the Galaxy S26 Ultra handles it all effortlessly. The display is stunning, performance is consistently smooth, and battery life easily keeps up with my routine. I also appreciate having the built-in S Pen, which is perfect for taking quick notes, signing documents, and adding extra precision when I need it.
What stands out most is how the latest features make everyday use more convenient and efficient. The Galaxy S26 Ultra may be an evolution rather than a revolution, but its thoughtful improvements make it an easy recommendation for anyone looking for a premium smartphone that excels at both productivity and entertainment.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi there Samuel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to know that you are having such an amazing experience with your device, that Galaxy AI has been such a standout, and that this device has been so reliable during your usage. We have shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid flagship
on June 21, 2026
Posted by: CerealPhoneEnjoyer
[This review was collected as part of a promotion.] The combination of a solid UI with oneui 8.5, and great hardware make this a no brainer for anyone looking for the best android phone out there!
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey there CerealPhoneEnjoyer, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the updates made to your new device. We have provided a link to the complete manual to help you fully explore and customize your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
1
S26 ultra terrible upgrade
on June 21, 2026
Posted by: Pauln
battery on this device is terrible I have had every Galaxy Note switched over to the Samsung Galaxy Ultra. the operating system doesn't work as well.
messaging and the way you save the pictures aren't the same. totally upset with this purchase wish I could go back to the s25
messaging and the way you save the pictures aren't the same. totally upset with this purchase wish I could go back to the s25
Response from Samsung USBy R&R Team, June 22, 2026
Hi there Pauln, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how important your device is to you every day for a range of tasks, and we would love to help you have the best possible experience with your device. We have provided links to articles to help you maximize the battery life of your device. We have also provided a link to the full manual to help you with the changes in the operating system that are causing frustration for you. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
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Get the most out of your Galaxy phone or tablet battery
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https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many great features
on June 21, 2026
Posted by: Twag121
[This review was collected as part of a promotion.] I am really enjoying my Galaxy S26 Ultra. The processing speed is phenomenal. I'm using Samsung AI more than when I had my old phone. Picture quality is top notch, the clarity and vivid color are stunning.
I love using the S-pen to up my creativity.
I am so glad I made the choice to purchase the S26 ultra.
I love using the S-pen to up my creativity.
I am so glad I made the choice to purchase the S26 ultra.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi Twag121, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how much you are enjoying your new device, and that the S Pen and Galaxy AI have been such standout features during your usage. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US