Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,187 Reviews)
Rating breakdown 18,187 reviews
5 Stars
15,879
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Great features
on June 25, 2026
Posted by: Bratygirl
Love mine I have the ultra, 256gb battery lasts all day love that it has a privacy screen built-in
Response from Samsung USBy R&R Team, June 25, 2026
Hey there Bratygirl, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to keep up with your usage during the day, and that the Privacy Display has been a great addition to your experience. We have provided a link to an article to help you explore the capabilities of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 ultra has been a blast so far!
on June 24, 2026
Posted by: Tacolovessamsung
[This review was collected as part of a promotion.] The day I picked up my S26 ultra was the day I knew I would be getting an upgrade. From all the new features like the privacy screen to galaxy AI I have not once been disappointed with the quality of this device and it's many advantages! Being able to have a longer battery life than my last phone is so much of a game changer as well!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Tacolovessamsung, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving your upgrade to your new device, and that Galaxy AI and the Privacy Display have been such a great addition to your experience. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I really love the new Privacy display.
on June 24, 2026
Posted by: mohhhh
[This review was collected as part of a promotion.] The new Privacy Display on the Galaxy S26 Ultra is honestly one of the features I didn’t know I needed until I used it. 🔥
In public places like flights, cafés, or offices, I love how the screen feels more personal. People sitting next to me can’t easily see what I’m doing, while I still get the premium brightness and clarity that Samsung’s Ultra displays are known for.
It’s a small but meaningful upgrade — not just about having the biggest or brightest screen, but about giving users more control over their privacy. Samsung finally focused on a real everyday problem, and this feels like a feature that makes a flagship phone smarter.
The S26 Ultra’s Privacy Display is one of those improvements that you appreciate more every day.
In public places like flights, cafés, or offices, I love how the screen feels more personal. People sitting next to me can’t easily see what I’m doing, while I still get the premium brightness and clarity that Samsung’s Ultra displays are known for.
It’s a small but meaningful upgrade — not just about having the biggest or brightest screen, but about giving users more control over their privacy. Samsung finally focused on a real everyday problem, and this feels like a feature that makes a flagship phone smarter.
The S26 Ultra’s Privacy Display is one of those improvements that you appreciate more every day.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi Mohhhh, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving the addition of the Privacy Display to your device, and that it feels like a great device to use anywhere you go during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on June 24, 2026
Posted by: Felicia
[This review was collected as part of a promotion.] I got this phone for an update from the note 10 plus. I love it so much. There is much more stuff I can with it then my old phone. Like blood pressure. Everything i can do with it I'm just amazed!!!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Felicia, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the upgrade to your new device, and that all of the features and capabilities are so helpful to your for a range of daily tasks. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from my S21 Ultra
on June 24, 2026
Posted by: RayWoo
[This review was collected as part of a promotion.] I thought long and hard about making the switch to the S26 Ultra. After much deliberation, I decided to pull the plug and trade up. I got everything I expected from an upgrade and more. I recently had some grandkids visit and I really enjoyed the AI feature in the Gallery. I made several different 'media' renditions of the photos I took of each of them.
I've been using Samsung Health for several years. Using that feature on the S26 Ultra seems a little different. I may have imagined that there are more features. Paired with my Watch 5 Pro upgrade to the Watch Ultra made some differences in what I can do.
Never disappointed in my decision(s) to stick with Samsung.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey RayWoo, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the upgraded features and capabilities of your new device, and that it has been easy to use thus far. We have provided a link to the full manual to help you discover additional features, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 24, 2026
Posted by: Jason1979
[This review was collected as part of a promotion.] I love everything about the phone features the quality and especially the AI
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi Jason1979, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that Galaxy AI has been such an amazing addition to your experience. We have provided a link to the Samsung Support Team for your convenience. This team of experts can help you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
camera
on June 24, 2026
Posted by: Nine
The camera is horrible. Other than that its decent.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, June 24, 2026
Hey Nine, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not meeting your expectations. We have provided a link to an article to help you with the different camera settings and features for the best possible photos and videos. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5
The Ai features are a plus
on June 23, 2026
Posted by: DancingLily
[This review was collected as part of a promotion.] This phone has so many features. I love music. The speaker on this phone is amazing. I have a bit speaker but II don''t have to use it. The sound from my phone speakers are great. I can feel the bass , and the music flows smoothly.
I feel the best feature is the privacy screen. Nobody can read my messages or view anything that I'm doing on my phone. It's better than any privacy screen I ever purchased in the past. It's built right in! There are so many new Ai features. I haven't tried them all yet. My favorite is call screening. I don't even need to answer. It asks whose calling and why. I can then choose to answer or send it to my voicemail. That's pretty awesome. And the last one is using Ai to enhance photos. Make yourself a cartoon or change the background. Just say in a few words and it generates within seconds. I can use them as wallpaper too.
Those are a few of the best things I love about my Galaxy S26 Ultra.
I feel the best feature is the privacy screen. Nobody can read my messages or view anything that I'm doing on my phone. It's better than any privacy screen I ever purchased in the past. It's built right in! There are so many new Ai features. I haven't tried them all yet. My favorite is call screening. I don't even need to answer. It asks whose calling and why. I can then choose to answer or send it to my voicemail. That's pretty awesome. And the last one is using Ai to enhance photos. Make yourself a cartoon or change the background. Just say in a few words and it generates within seconds. I can use them as wallpaper too.
Those are a few of the best things I love about my Galaxy S26 Ultra.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey DancingLily, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you have been so amazed with the enhanced capabilities and amazing features of your device, and that it has been such a value in your life every day. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US