Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,155 Reviews)
Open Ratings Snapshot
Rating breakdown 18,155 reviews
5 Stars
15,851
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Great features
on July 9, 2026
Posted by: true11111
[This review was collected as part of a promotion.] The Samsung S26 Ultra has some really useful features. The Privacy Display stands out to me because it helps keep people nearby from seeing what's on my screen by making it harder to view from the sides. That is really helpful when I'm texting, checking my bank account, or looking at personal information in public places. Additionally, as a teacher, the AI features save time by helping me create lesson plans, organize ideas, summarize information, and even generate activities or discussion questions for my students. Those tools make planning lessons more efficient and give me more time to focus on teaching.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2026
Hi True11111, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding this device useful for your needs, and that the Privacy Display has been such a standout feature for comfort with the full usage of your device while out in public. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Upgrade. S26Ultra.
on July 9, 2026
Posted by: VJamesE
[This review was collected as part of a promotion.] I like the Speed of this S26Ultra. It is comparable in size, to the S22Ultra, that I just upgraded from. Samsung SmartSwitch, went very well, even though I also connected it to my computer for an extra backup. I chose the Cobalt Voilet cover to match my protective case.
Cons: The battery appears to drain, within a day.
The feature to 'Disable Roaming', between my Sim, and an Esim still appears to be gone!! I would have like to save from getting Roaming charges, but turning it off, on my Home Sim.
I am very satisfied overall. The Galaxy AI features offer great results when asked about specific topica. Great Phone. Thanks.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 10, 2026
Hello VJamesE, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you have been happy with the inital setup and appearance of your new device. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the complete manual to help you customize your device to your specific usage. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love! Must have phone!!
on July 9, 2026
Posted by: MamaBear6
[This review was collected as part of a promotion.] I love everything about this phone. I've had the Galaxy S series for many many years!! This one is beyond my favorite. Super fast, exciting new smart features. (Makes me feel dumb sometimes :). The privacy screen is a great upgrade!! The phone is super fast, crystal clear, photos are amazing, as well as video quality. I'm learning new stuff about ot every single day! The Galaxy AI that's built in, is awesome, once you get use to it!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2026
Hey MamaBear6, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that it has been helpful for a range of daily tasks with the addition of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet juicy phone
on July 9, 2026
Posted by: Davido
[This review was collected as part of a promotion.] Galaxy Ai s26 ultra is amazing I’m enjoying it at the moment
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2026
Hey Davido, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying the usage of your new device, and that you are finding Galaxy AI so amazing. We have provided links to resources to help you further discover the enhanced capabilities, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone! Customization.
on July 9, 2026
Posted by: JRlifeline
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is Awesome! I can customize it the way I want it. I had an old Samsung Note and I made the S26 Ultra operate almost like the Note. I like the volume of the S26 Ultra as well. Lound and crisp. I can control the volume more. The Icons look cleaner on the S26 Ultra. (In My opinion) Faster and smoother operations. Especially with the Galaxy AI and my Galaxy Buds.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2026
Hey JRlifeline, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding this device to be so easy to customize to your usage, and that you are happy with the upgrade from your previous device. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best performance in a smartphone hands down.
on July 9, 2026
Posted by: michael
[This review was collected as part of a promotion.] This phone all around is wonder fast and snappy with great storage i recommend this to anyone who need a computer/cellphone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 9, 2026
Hi there Michael, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We are so pleased to hear how amazed you have been with the enhanced speed and storage of your device. We have provided a link to the complete manual to help you fully explore and customize your device to your needs. We have also shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love this phone!
on July 9, 2026
Posted by: Justamama22
[This review was collected as part of a promotion.] This phone has completely changed my entire world! The galaxy AI is so amazing and just blows my mind on a daily! The camera to this phone is absolutely amazing and takes the best pictures I've ever seen! Oh and the quickness of its abilities are phenomenal!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2026
Hey Justamama22, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much this device has changed your life every day, and that you are so thrilled with the usage of your device. We have shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung S26 Ultra is reccomended!
on July 9, 2026
Posted by: skpr67
[This review was collected as part of a promotion.] I came from using a Samsung S22 and thought I wouldn't like the Galaxy AI functions but to my surprise I find my self using the function more often then usual. The battery life of this phone far surpasses the S22 straight out of the box. The cameras zoom works without the graininess. Thank goodness Samsung keeps things pretty normal when upgrading. It makes this easy to maneuver. Love the new phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 9, 2026
Hey there Skpr67, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so thrilled to hear that you are finding your device easy to use and surprising in the ways Galaxy AI has been such a great addition to your life. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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