Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
11,610
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
3
A brilliant phone, honest about one flaw
on June 29, 2026
Posted by: Seraphinorum
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra as my everyday phone, and most of what I have to say about it is good — really good. The cameras alone make it worth carrying. Every photo comes out sharp and full of detail, even shots I didn't expect much from, and editing them right on the device has become part of my routine.
Galaxy AI surprised me too. I use it for writing, quick translations, and tidying up my notes, and it actually saves me time instead of getting in the way like a lot of "smart" features do.
I'll be honest about one thing, because a review should be. While I was using the phone, a black spot appeared on the screen on its own and then spread across the display. It wasn't a drop or any mishandling — it simply happened, and I'm still waiting for it to be resolved. That part has been frustrating.
But here's what's telling: even with that, I still think this is a great phone. The speed, the build, the battery, and above all the images it produces have won me over completely. When the screen is doing its job, there's honestly nothing else I'd rather be holding.
If the display gets sorted out the way it should, this is easily the best phone I've owned.
Galaxy AI surprised me too. I use it for writing, quick translations, and tidying up my notes, and it actually saves me time instead of getting in the way like a lot of "smart" features do.
I'll be honest about one thing, because a review should be. While I was using the phone, a black spot appeared on the screen on its own and then spread across the display. It wasn't a drop or any mishandling — it simply happened, and I'm still waiting for it to be resolved. That part has been frustrating.
But here's what's telling: even with that, I still think this is a great phone. The speed, the build, the battery, and above all the images it produces have won me over completely. When the screen is doing its job, there's honestly nothing else I'd rather be holding.
If the display gets sorted out the way it should, this is easily the best phone I've owned.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hi Seraphinorum, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear how happy you have been with the amazing camera capabilities, and enhanced features of Galaxy AI on your device. We have provided a link to an article to help you troubleshoot the pixels on your device you mention not working as intended. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on June 29, 2026
Posted by: Roberto444
[This review was collected as part of a promotion.] The Samsung AI is very good, I highly recommend it if you have questions about school, work, care, pets, plants if you like gardening and many more things you can think of doing. The design is very great, the camera is very good, the screen is very good and with privacy display it is the best. To play games, this is fine, you can play relaxed the battery, this is very cool, it lasts all day without worrying about whether it will download or if you forgot the charger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not user friendly, kind of difficult to understand
on June 29, 2026
Posted by: FTSLLC
[This review was collected as part of a promotion.] Do not like the A I not everybody wants it. I do not like how Google controls everything from phone calls to text messages. I do not agree with all this A I.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hey FTSLLC, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to be able to customize your device, and align the features to your preferences. We have provided a link to the complete manual for your device to help you disable any features that you are not wanting to use every day, and discover the changes that have been made to your device. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Phone
on June 29, 2026
Posted by: Kevo85
[This review was collected as part of a promotion.] I'm very impressed with this device I own the Galaxy S26 Ultra 1Tb
This has got to be the fastest phone I've ever owned
Impressed with the A.I. suite as well
I also feel like the camera is perfect for the point and shoot photo I take, it's like hardware and software does all the heavy lifting I just point & shoot
In closing very impressed with my new device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 30, 2026
Posted by: MJ3gom3h4n0
[This review was collected as part of a promotion.] Is an amazing devise excellent settings easy to navigate and understand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product woth great AI capabilities
on July 1, 2026
Posted by: Subie1705
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy for a bit now, and honestly it’s been a really solid phone. It’s fast, doesn’t lag on me, and handles everything I throw at it without any issues. The screen is one of my favorite parts—everything just looks really clean and smooth, especially videos.
The Galaxy AI features are actually pretty useful too. I didn’t think I’d care much at first, but things like photo edits and little smart suggestions end up saving time and making things easier without me really thinking about it.
The camera’s been great for everyday shots. Whether it’s quick pictures with friends or random moments, the quality comes out sharp and clear. Battery life has also been reliable, which is a big deal for me since I’m on my phone a lot during the day.
Overall, I’m really happy with it. It just works the way I need it to, and the extra features like Galaxy AI are a nice bonus without feeling overcomplicated.
The Galaxy AI features are actually pretty useful too. I didn’t think I’d care much at first, but things like photo edits and little smart suggestions end up saving time and making things easier without me really thinking about it.
The camera’s been great for everyday shots. Whether it’s quick pictures with friends or random moments, the quality comes out sharp and clear. Battery life has also been reliable, which is a big deal for me since I’m on my phone a lot during the day.
Overall, I’m really happy with it. It just works the way I need it to, and the extra features like Galaxy AI are a nice bonus without feeling overcomplicated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
D1gital Ravyn will always Remember the first ones
on July 1, 2026
Posted by: SamsamongUs253
from Enumclaw,Washington.. Muckleshoot
Fast light weght I cant wait to have a car and use my phone inside it personally Id like to put it in an Acura TSX with an amplified subwoofer with tweets in my doors dolby digital surround sound.. and mirror that with a samsung furnished home but right now Ill enjoy my phone I need to get back into gaming with graphics I would try the one built all around but man if I was trying to get one in my situation I would hsve missed 4 years of telecommunications I cant be left idle watching everyone else enjoy tech I need to live I am still young but time is flying Samsung thank you for accomidating to me for me its been a hard time but you knew what my enjoyment i needed Daniel Tomas Garcia
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features.
on July 3, 2026
Posted by: Alluvm1
[This review was collected as part of a promotion.] My Galaxy S26 Ultra is worth the money, and I do recommend it. I'm enjoying everything about it, plus the Galaxy AI on my Galaxy S26 Ultra is awesome.
Value
5
Written by a customer while visiting Samsung US