Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(15,682 Reviews)
Rating breakdown 15,682 reviews
5 Stars
13,710
4 Stars
1,570
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Why did I choose the Samsung Galaxy s26 Ultra
on August 17, 2026
Posted by: SHINUEM
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I needed a device that could handle demanding daily tasks, content consumption, and photography without compromise. The display is sharp and vivid, offering unmatched clarity outdoors. Software navigation is smooth, apps load instantly, and the build quality feels solid and durable in the hand.
The camera performance stands out, producing clean, detailed photos with natural color reproduction and excellent zoom capabilities. Battery management is efficient, easily providing full-day endurance. Overall, it is an outstanding device that excels in screen quality, speed, and overall functionality.
The camera performance stands out, producing clean, detailed photos with natural color reproduction and excellent zoom capabilities. Battery management is efficient, easily providing full-day endurance. Overall, it is an outstanding device that excels in screen quality, speed, and overall functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Phone
on August 17, 2026
Posted by: Luvtakingpics
[This review was collected as part of a promotion.] I am a Samsung fan. I keep upgrading as I am eligible and always happy with the phones and love the camera on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone
on August 17, 2026
Posted by: ItsCyndr
[This review was collected as part of a promotion.] I weighed my options for a long time about what new phone to get. I needed something reliable but impressive. Im really glad I chose this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't like it - Weak screen
on August 17, 2026
Posted by: Sohamsj963
[This review was collected as part of a promotion.] Have owned multiple Note since Note 9; never broke my screen until now. Screen protector is a must, it wasn't delievered by then else I think the phone screen might have survived.
Bixby AI kept glitching causing my videos to pause randomly, had to disable that as well.
My earlier review wasn't published probably because it covered above issues in little more details.
I really wish I could return this to get my old phone back.
Value
2
Response from Samsung USBy R&R Team, August 18, 2026
Hello Sohamsj963, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate of your device to help you avoid the slowness or glitching you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with any and all repair and protection options for your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The main reason
on August 17, 2026
Posted by: Love2debate
[This review was collected as part of a promotion.] So the main reason I got this phone was for the privacy protection feature. The feature is great and it has other great features like the stylus pen and it has the newest software and the cameras zoom is great! I was debating on getting the zold z or pre ordering the 26ultra and after the first week I was regretting my decision to be fully transparent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S26 Ultra
on August 17, 2026
Posted by: Jonnyboii23
[This review was collected as part of a promotion.] I had a S23 Ultra for 3 years and I finally decided to upgrade. I chose the S26 Ultra and wow was I missing out. The battery life is amazing I'm a heavy phone user and I end my day with about 20 to 30 percent. The privacy screen is a very cool feature I like it. Also the camera's are amazing the photos are stunning. Overall the S26 Ultra is a 10/10 definitely would recommend to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Pen!!!
on August 17, 2026
Posted by: Auji89
[This review was collected as part of a promotion.] I chose this product over the others because either wanted a pen. My mother has this phone and I loved it. I've always had samsung but never one with a pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 Ultra has great features
on August 17, 2026
Posted by: kevink
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because of its great features. Some of these include the built-in privacy screen capability, the built-in removable screen stylus, large battery capacity, super high quality/resolution and bright screen. I'm very happy with the purchase and would recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US