Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,005 Reviews)
Open Ratings Snapshot
Rating breakdown 12,005 reviews
5 Stars
10,536
4 Stars
1,189
3 Stars
174
2 Stars
42
1 Star
64
66%of customers recommend this product. 
(
79 out of 120
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Love the Galaxy AI
on April 18, 2026
Posted by: DBPKSK
[This review was collected as part of a promotion.] I use my S26 ultra to make videos . Using the Galaxy AI on my pictures is a great feature. I'm able to erase background noise or change picture appearance. Super easy to use. The S26 Ultra S pen is my must have feature, the Galaxy AI works here as well for cropping and editing. Having 1TB of memory makes me not worry if I will have enough memory space for note taking with the S pen or for videos and pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI is great for disabled people
on April 18, 2026
Posted by: Starseed8
[This review was collected as part of a promotion.] Galaxy AI is very helpful when I have migraine episode and TBI disability symptoms.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Screen defective
on April 20, 2026
Posted by: Anonymous
from Austin Texas
Hi everyone, I bought galaxy s26 ultra, 3 months ago,
And now my phone has 2 green lines on the screen, and Samsung said that is my fault because it has an scratch on my phone. I THINK IT IS DEFECTIVE.
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Adrian cortes, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide below to see if this experience can be resolved at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone just gets everything right!
on April 20, 2026
Posted by: Samsung4lyfer
[This review was collected as part of a promotion.] This is my 5th model in the galaxy series and have had the Samsung Galaxy S26 Ultra for a month now, and the biggest standout is easily the camera. I absolutely loved my 23's camera and never planned to upgrade, but so glad I did. It’s one of those things you don’t fully appreciate until you start using it daily and learn what it all can do, and it's ALOT! The detail is crazy sharp, colors look natural (not overprocessed), and it handles lighting better than any phone I’ve used before. Wait until you see the night photos!!!
Low-light shots are where it really surprised me. Pictures come out bright and clear without that grainy look you usually expect, and it doesn’t blow out highlights either. The zoom is also wild—you can actually use it and still get clean, usable photos! The zoom is just as good in video's, with zoom they are unreal! Professional quality!
Beyond the camera, the phone itself is just smooth. Everything loads fast, switching between apps is instant, and I haven’t had any lag. The screen is super bright and crisp, which makes photos and videos look even better.
Galaxy AI feels practical, not gimmicky—it saves time without overcomplicating things.
Battery life has been solid too. I get through a full day without stressing, even with heavy use. Overall, it just feels like a complete, well-built phone that does everything right—but the camera is what really makes it stand out!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far I love my device
on April 20, 2026
Posted by: Bme1980
[This review was collected as part of a promotion.] Galaxy a I has been pretty awesome on the new galaxy s 26 Ultra also it's fast does whatever I want it to I have always used galaxy devices and I'll never change.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Bme1980, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how awesome you are finding your new device, and that you are enjoying the enhanced features of your device. We have provided a link to the complete manual to assist you with the full exploration of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on April 21, 2026
Posted by: ZaidItzCrazy
[This review was collected as part of a promotion.] I have been using my Galaxy s26 ultra for a month now, and the Galaxy AI has made my work easier helping me with some tasks and on every other things on my daily use its been wonderful, camera is amazing, charging time of mt battery is great also, faster and it last long, happy with this device in general!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 21, 2026
Hello ZaidItzCrazy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased to hear how much you are loving the enhanced features and usage of Galaxy AI on your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
3rd Galaxy phone
on April 21, 2026
Posted by: Jswerves
[This review was collected as part of a promotion.] This is my 3rd galaxy phone. Loved the first one and thy just keep getting better!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Lateral Move with Missing Features
on April 22, 2026
Posted by: DesertSignal
[This review was collected as part of a promotion.] I moved from the Galaxy S24 Ultra and haven't found a meaningful improvement in day-to-day use. Performance, battery life, and camera quality all feel essentially the same, which makes this change hard to justify.
The new privacy screen is one of the more disappointing additions. While it may be intended to limit viewing angles, it reduces contrast and color accuracy, increases perceived brightness, and causes eye strain during extended use. In practice, it feels more like a visual filter than a useful tool, and I keep it disabled.
I also rely heavily on the S Pen for work, including note-taking and presentations. Earlier versions supported Bluetooth remote features, which are no longer available. That was a useful capability. I also use my phone a lot at night, and the display controls are less practical in low light.
For my usage—email, notes, navigation, media, light editing, and connecting to a mirrorless camera—the experience is nearly identical to the S24 Ultra. Charging speed does seem improved, and the more rounded edges are more comfortable to hold.
In practical use, there is nothing here that clearly separates it from other devices in the same lineup. If you do not rely on the S Pen, the experience does not stand out. Galaxy AI is present throughout the device, but I disable most of those features because they do not add value to my workflow.
Overall, this feels like a lateral move with some regressions. In hindsight, I would have kept the S24 Ultra and waited.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there DesertSignal, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your new device has been redesigned from your previous device. We have provided a link to an article to help you with the new S Pen capabilities. We have also provided a link to the complete manual to help you with the settings available on the Privacy Display to only enable for specific apps or notifications to help you have the best of both worlds with this feature. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions about your phone. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 313-320 of 12005 results 
<< 1 ... 38 39 40 41 42 ... 1501 >>