Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,081 Reviews)
Rating breakdown 18,081 reviews
5 Stars
15,789
4 Stars
1,820
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
This phone doesn't everything!!
on August 17, 2026
Posted by: 123robertd
[This review was collected as part of a promotion.] I am highly satisfied with my decision to upgrade to the S26 Ultra. The integrated privacy screen, among its many features, is particularly impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung s26 ultra is amazing
on August 17, 2026
Posted by: bizlatlv1
[This review was collected as part of a promotion.] My phone is by far the best phone I ever had. its super fast and takes amazing pictures. Call are clear and the screen is amazing. I love how long the battery last. Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Something new
on August 17, 2026
Posted by: Cobbb26
[This review was collected as part of a promotion.] My phone contact number are gone, but it OK and still learning how to navigate it working take good pictures and videos to make of the family and myself and my friend likes it as much as I do and
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My ultra 2026
on August 17, 2026
Posted by: Luy2000
[This review was collected as part of a promotion.] I've always had a samsung for over 20 years never had a problem very reliable and everytime I upgraded i got a lot of new features that are very beneficial for me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Androids are Universal Saviors.
on August 17, 2026
Posted by: Bored2Deth
[This review was collected as part of a promotion.] I chose Samsung's S26+ because Androids save the Universe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My device is not great
on August 17, 2026
Posted by: Ralmar123
[This review was collected as part of a promotion.] I bein having issues with video calls and regular calls the other people can't hear after a couple of minutes. My device was taking to a local store given by your technician support staff and nothing came to be wrong with it. I regret upgrading my phone.
Value
1
Response from Samsung USBy R&R Team, August 18, 2026
Hi Ralmar123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone calls and video calls are to you every day. We have provided a link to a troubleshooting guide to help you with the microphone of your device at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
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Samsung Community
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Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung s26 ultra is amazing
on August 17, 2026
Posted by: bizlatlv1
[This review was collected as part of a promotion.] My phone is by far the best phone I ever had. its super fast and takes amazing pictures. Call are clear and the screen is amazing. I love how long the battery last. Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing camera and skin processing
on August 17, 2026
Posted by: Tenail86
[This review was collected as part of a promotion.] I really wanted to love this phone, but unfortunately, the camera has been very disappointing, especially when photographing or recording people.
My biggest issue is the way the camera processes skin. Skin often looks blurry, patchy, almost flaky, and very unrealistic. Instead of capturing natural skin texture and details, the processing seems to distort or blur them, creating an unnatural appearance that is especially noticeable on faces.
I also notice that colors, including skin tones, can look inaccurate and sometimes too yellow. I have tried different camera settings, but I have not been able to consistently get the natural and detailed image quality I expected from a premium Samsung phone.
I use my phone frequently for creating photos and videos, so camera quality is extremely important to me. Unfortunately, I often prefer the results from my previous Samsung phone because the skin texture and overall image look much more natural.
The phone performs well in other areas, but the camera is a major part of my experience. I really hope Samsung addresses the skin processing, lack of natural detail, and color reproduction in future software updates.
Value
3
Response from Samsung USBy R&R Team, August 18, 2026
Hi Tenail86, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to have the best possible experience with the camera of your device, and we would love to assist with this matter. We have provided links to articles to help you with the different camera settings and features, as well as help you integrate the features of Galaxy AI in to your usage of your camera. We have also provided a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US