Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,283 Reviews)
Rating breakdown 13,283 reviews
5 Stars
11,607
4 Stars
1,337
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
This product has awesome features
on March 18, 2026
Posted by: UnwantedTuck
[This review was collected as part of a promotion.] The use of Galaxy AI has helped so much with my content creation and the new privacy screen absolutely delivers. I'm really loving how customizable the privacy screen settings are. I switched from an S23 to the 26 Ultra and im just blown away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S Pen Downgrade
on March 19, 2026
Posted by: SPenAndGalaxyLineSucksNow
[This review was collected as part of a promotion.] Due to the downgrade of the S Pen, loss of the Bluetooth, the S26 Galaxy line has become significantly less useful to me. I see no need to continue with the Galaxy line in the future. The previous usefulness of the S Pen was the main selling point for me. Now it is no longer a feature, I have no reason to remain
Value
2
Response from Samsung USBy R&R Team, March 19, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when accessories you have used in the past have been changed. There are still many amazing features that can enhance your experience with the S Pen, and have provided a link to an article to help you with these features. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has privacy display
on March 19, 2026
Posted by: AntMan
[This review was collected as part of a promotion.] I love that the galaxy S26 ultra has built in privacy display and the Galaxy AI is a plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 19, 2026
Posted by: Omgbbqsauce
[This review was collected as part of a promotion.] Bought the S26 ultra for the privacy display and it doesn't disappoint. The galaxy AI feature for answering calls is a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall
on March 20, 2026
Posted by: Panda
from NJ
The battery life sucks, like really bad! The privacy screen option isn't as good as the actual screen protector. It's also very heavy, but if you like heavy phones, then it'll be good for you. The camera is great and some other cool features. I honestly liked my 25 ultra better.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, March 20, 2026
Hello Panda, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when you have a brand new device that is not meeting your expectations. The battery of your device is designed to adjust to your consumption habits and maximize after a short period of usage. If this is not your experience we have provided links to troubleshooting guides to assist you at your convenience and to the Samsung Support Team to offer additional assistance and options for resolution if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Blazing Fast
on March 20, 2026
Posted by: Speedfreak
[This review was collected as part of a promotion.] Everything about this phone is much quicker and snappier than my old S23 Ultra. Apps open faster. camera is faster. games are smoother. scrolling is smoother. Charging is faster. Fingerprint reader is faster. NFC payments are faster. Wi-Fi is faster. 5G is faster and is more usable in places with spotty coverage.
Unfortunately the Spen is now smaller and you can't use it as a remote to control the camera or play/pause media anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone overall review
on March 20, 2026
Posted by: Exocetman
[This review was collected as part of a promotion.] The phone is pretty great. Nice cameras the AI has been helpful. Size hasn't changed much from older models. S-Pen I'm abit unset about not having remote button feature. Nice fast charging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Faster, clearer, better camera
on March 20, 2026
Posted by: NMProf
[This review was collected as part of a promotion.] I just upgraded from the S23+ to the S26 Ultra and I am impressed. Love the built- in privacy mode (I used to use a screen protector for that), the stylus, and the general processing speed and innovations on this model. The immediate translation/ interpretation mode using Galaxy AI is fun. I am very happy with this purchase.
Value
5
Written by a customer while visiting Samsung US