Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,046 Reviews)
Rating breakdown 18,046 reviews
5 Stars
15,758
4 Stars
1,816
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
S26 ULTRA IS THE BEST PHONE I HAVE EVER OWNED!
on September 1, 2026
Posted by: CMAX1074
[This review was collected as part of a promotion.] I chose the S26 ULTRA as soon as a coworker showed me the amazing photo he took of the moon, which my phone always got blurred photos. I went to check it out and was not disappointed! It is all that and more, with the pen which has even more capabilities. I love it and even got my cousin to upgrade after showing her some the features as so many, I am still finding more daily! Recommend 100%, you won't be sorry!!!
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey there CMAX1074, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your device, and that it has been such an amazing experience capturing photos and videos every day. We have provided a link to the full manual to help you discover additional capabilities, and customize the settings to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best phones I have ever owned.
on September 1, 2026
Posted by: Cruizin95
[This review was collected as part of a promotion.] This phone works great using qr readers and to order things on the Internet. And making phone calls.
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi there Cruizin95, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that your device is operating so well for your needs every day. We have shared links to resources to help you explore additional capabilities of your device like Galaxy AI, customize the settings to your preferences, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on September 1, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose the S26 Ultra because I wanted something slimmer. This phone fits my hand perfectly.
The cameras are a definite improvement. The jury is still out about the privacy features.
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey Lovemyphone, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the feel and overall usage of your device. We have provided a link to the full manual to help you customize the settings of your device to your preferences, including the Privacy Display options. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S Series phones are the phones for me.
on September 1, 2026
Posted by: Hector4Christ
[This review was collected as part of a promotion.] The Galaxy S series phones are the phones that I like. One of the reasons I chose these phones is because of their waterproof properties. It allows me to worry about one less thing when I am using my phone.
I like the Galaxy S26 Ultra for several reasons:
- the cameras
- the S pen
- also it's nice that it has a privacy feature you can turn on when you're in public
- the cameras
- the S pen
- also it's nice that it has a privacy feature you can turn on when you're in public
The majority of the time that I'm using my phone is primarily as a personal assistant:
- keep track of schedules and health metrics
- take notes
- read emails
- browse the web
- keep track of schedules and health metrics
- take notes
- read emails
- browse the web
I spend more time using the apps on my phone than I do making or receiving phone calls.
AI is a plus as it allows me to do research and get information on things that I'm working on or need to know about
AI is a plus as it allows me to do research and get information on things that I'm working on or need to know about
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your device, and that the S Pen and features of Galaxy AI, along with the Privacy Display have been so valuable during your usage. We have shared a link to the Samsung Support Team for your convenience. Our team of experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The easiest decision I ever made
on September 1, 2026
Posted by: Samsungslayer
[This review was collected as part of a promotion.] If it comes down to booking a luxury vacation or upgrading to the Galaxy S26 Ultra, I choose the phone. Why travel when the 200MP main camera makes my messy living room look like a cinematic masterpiece? The massive 5,000 mAh battery outlasts my attention span, and the built-in S Pen lets me aggressively doodle during meetings while looking like a total visionary. Powered by the new Snapdragon 8 Elite Gen 5 chip, it’s faster, sleeker, and objectively smarter than I am. 5 stars, would marry it if that were legally permissible.
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey Samsungslayer, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, and how much perfectly the enhanced features and capabilities align to your usage. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Lightning fast running apps, fantastic battery .
on September 1, 2026
Posted by: Doggydaddy
[This review was collected as part of a promotion.] Honestly I choose to use phones until they are rendered useless. My S26 Ultra replaced the Note 10+. I would probably still have the Note but after so many years the phone is no longer updatable so many apps that need the most recent security will not work . Noticed when banking apps stopped working. However, I really happy with this replacement. So fast, twice the memory, screen clarity is incredable. Just make sure you get a case right away, phone is slippery lol. Im still getting used too all the features since I came from a really old phone as phone tech goes. You can boost performance and screen clarity for gaming. Music sounds so much clearer, 5g is crazy fast and phone has satalite ability. The camera beeing 200mp is nuts. Years ago I spent 1k on a 6mp camera, to have 200mp in a phone is nuts. The camera functions and options is off the wall. So many features with this phone I cannot even imagine what developers could come up with next. Buy this phone, you won't be dissapointed.
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey there Doggydaddy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the upgrade to your new device. We have provided a link to the full manual for your device to help you fully explore and customize your device at your convenience. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Missing Key features
on September 1, 2026
Posted by: TWash
from Texas
The Samsubg S26 Ultra looks nice but it is missing key features that are important in the phone to me such as the S-Pen can not be used to snap photos anymore, the S-pen is also looser and harder to click in place, the quality is sub-par in comparison to my previous S23 & S24. The screen is bigger but not better. The phone keeps jumping off of the wifi setting causing overage charges if you're not on an unlimited plan. The camera is not as good as the previous models either. The pictures were clearer on my previous Samsungs. The idea is to make the phone better not take away some of the best features such as the camera and sound quality. I would like to see these features returned to the Samsung.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, September 2, 2026
Hi there TWash, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have shared a link to the complete manual to help you with the hand gestures and voice commands you can use with the camera shutter of your device. We have also shared a links to a troubleshooting guide to help you with the Wi-Fi connection of your device, and to an article to help you with the camera features for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra is amazing
on September 1, 2026
Posted by: GuHeVa
[This review was collected as part of a promotion.] I chose S26 ultra because of the good quality and performance of this phones, specially on the quantity of pictures and videos, all functions for IA are amazing, I think the only thing that needs to improve is on the camara for the 200 mp because is hard to capture images using this.
Value
4
Response from Samsung USBy R&R Team, September 1, 2026
Hi GuHeVa, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are enjoying the usage of your device every day, and finding the addition of Galaxy AI to be so useful. We have provided a link to an article to help you capture the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team to assist you further if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US