Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,036 Reviews)
Rating breakdown 18,036 reviews
5 Stars
15,749
4 Stars
1,815
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Helpful in my Everyday Life
on September 7, 2026
Posted by: Deyquan
[This review was collected as part of a promotion.] I chose the s26 Ultra from my history of using previous ultra devices. The call screens and scan features in the camera app are so help. I need receipts for work and it narrows them in a format that's great for expense report. The call screen helps because some of the sites I visit ask for a number and it help with blocking spam calls. I just love this phone and will continue to use the ultra lines of phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on September 7, 2026
Posted by: MzVeezybaby
[This review was collected as part of a promotion.] I chose this product because it's has a very clear camera. The lens is nice and it helps me with my job whenever I need to look up something important for different projects. I use it for schoom because there are different apps that are very beneficial. I enjoy the stylo because I like to write different notes and the phone saves it my drive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on September 7, 2026
Posted by: GregBirminghamHondaguy
[This review was collected as part of a promotion.] This is my 14th Samsung phone, and this S26 Ultra 1 terabyte is by far the best one I have owned. My job requires me to make multiple videos daily and my phone is my lifeline to my job. I upgraded last year for the extra storage and speed, and I am so glad I did. This phone has out preformed my expectations in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, bad cases
on September 7, 2026
Posted by: Hunter
[This review was collected as part of a promotion.] Fantastic phone. I have used galaxy s series phones since the S2 and have never had any bad experience. The customizability, play store, and options that each new phone has provided have been amazing. My only gripe with this phone is that it does not do well with cases that dont fully wrap around the phone. I have used 2 cases, both have an issue when it is in your pocket and the top corners will pop out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Glitchfest
on September 7, 2026
Posted by: Justamike
[This review was collected as part of a promotion.] The phone has been a glitch fest. Autocaps still hasn't been fixed. Hands free is a joke. Forget using this phone while driving. It's a train wreck.
Value
1
Response from Samsung USBy R&R Team, September 8, 2026
Hi Justamike, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the full manual for your device to help you adjust the keyboard settings of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra
on September 7, 2026
Posted by: YoMomma
[This review was collected as part of a promotion.] Traded in after a few years. I chose the 26 Ultra for the picture quality and memory capacity. The privacy screen in one of the coolest things I've seen installed on a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on September 7, 2026
Posted by: Nuffsaid
[This review was collected as part of a promotion.] Best phone I've ever owned. It has amazing specs, a massive crystal-clear screen, and runs heavy mobile games flawlessly. The built-in S Pen is super convenient for taking notes on the fly, too. Highly recommend this absolute powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Frustrating Experience
on September 7, 2026
Posted by: Coventry82
[This review was collected as part of a promotion.] I've had a very frustrating experience with this phone. I use it for every day calls, email, and websites. It is consistently very slow and requires frequent restarts when I am simply trying to load websites, even in areas where I am on wifi or have good signal. I have repeatedly cleared open tabs, cache, etc. Nothing seems to help for long. This is especially disappointing as I have had multiple Samsung Ultras in the past and been very happy with them. I do not foresee myself purchasing another Samsung in the future unless significant improvements occur through updates.
Value
2
Response from Samsung USBy R&R Team, September 8, 2026
Hi Coventry82, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your device is to you, and needing the uninterrupted usage for all of your daily tasks. We have provided links to troubleshooting guides to help you resolve this matter at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US