Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,036 Reviews)
Open Ratings Snapshot
Rating breakdown 18,036 reviews
5 Stars
15,749
4 Stars
1,815
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Love how this phone runs so much faster
on September 7, 2026
Posted by: Elena27
[This review was collected as part of a promotion.] This device maintains an impressively cool temperature even during extended periods of heavy use. Its advanced thermal management ensures that performance remains consistent and reliable throughout the day. Navigating through various applications feels incredibly smooth and responsive for every user. Many people find that the overall operational experience is superior to other major mobile platforms currently available. Choosing this technology provides a seamless and efficient journey for those seeking top-tier functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on September 7, 2026
Posted by: Speedlover66
[This review was collected as part of a promotion.] I love this phone, I have been a Samsung user for many years! It never disappoint it me about how great products they have! I will keep using it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product!
on September 7, 2026
Posted by: Taven60
[This review was collected as part of a promotion.] I have had the Galaxy S26 Ultra for a few months now and I can absolutely say that this is the best phone I've had to date!
I haven't had any issues as far as processing power goes. My device stays very smooth with no latency issues. I also cannot express how much this phone is amazing with the battery usage. Before I upgraded, I would have to charge my phone 2-3 times a day. With the upgrade, I can almost go two full days of constant usage without charging.
This phone has been a HUGE upgrade in the quality of my day to day life. I have absolutely nothing but great things to say about the S26 Ultra. If anyone is on the fence about weather to upgrade or not, I would definitely recommend. I have had nothing but pleasant experiences and cannot recommend this phone enough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
downgrades the s-pen upgrades in other areas.
on September 7, 2026
Posted by: burn303
[This review was collected as part of a promotion.] I chose the S26 ultra for it's updated security features like the privacy screen that can be turned on or off and the software updates that make everything run smooth and fast. The camera is an update too and the ai features aren't intrusive. More like they are there when convenient.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Unltra
on September 7, 2026
Posted by: ChevyC10Guy
[This review was collected as part of a promotion.] I chose this phone because I'm a long standing Samsung customer. Always provide the best phones for personalization and have the greatest support. I use my phone for both business and personal use. Can't really to get the next generation phone to see how they push the limit. Keep up the great work guys!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mejor equipo que e usado
on September 7, 2026
Posted by: Rapido14
[This review was collected as part of a promotion.] An excellent product; I have no complaints. It has met all my expectations and more, as it is very useful for daily use—a device well worth having.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Galaxy S26 Ultra 256mg
on September 7, 2026
Posted by: buythesamsung
[This review was collected as part of a promotion.] Me and my son's wanted to upgrade to the newest phones and because we always get the Ultra phones, we knew what we were getting and would get updates on a regular basis, give we got the smaller mg even with the added amount, though you still use over half of it just for your regular apps, still pricy for the phone, and you got less when you bought it, nothing free except the mg, which wasn't much. Overall it's similar to all the other Ultra phones, I still recommend if you are going to buy a phone go with the Ultra's, the smaller phones below it, really isn't worth it in today's economy.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device that feels exciting and engaging to use every day. We have provided links to resources to help you fully explore and maximize your device, as well as customizing the settings to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions about storage expansion, or any features of your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my upgrade
on September 7, 2026
Posted by: WardMom
[This review was collected as part of a promotion.] I chose the galaxy S26 Ultra because it contains the latest and greatest features hands down. I previously had a z fold which is a great phone, however the Ultra is a game changer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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