Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,222 Reviews)
Rating breakdown 6,222 reviews
5 Stars
5,468
4 Stars
602
3 Stars
88
2 Stars
24
1 Star
40
66%of customers recommend this product.
(
47 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
S26 Ultra Awesome
on April 5, 2026
Posted by: nickb113
[This review was collected as part of a promotion.] Love the product, best phone on the market... My wife upgraded to the S26 Ultra... I had an S23 Ultra and was going to hold off myself... But once she got hers and I used it. I had to upgrade too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very complete and does it all
on April 5, 2026
Posted by: CHAVOCMONSTER
[This review was collected as part of a promotion.] Galaxy AI makes it all very easy. The best choice for phones.. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in the camera
on April 6, 2026
Posted by: SamsungGrl
[This review was collected as part of a promotion.] I am honestly disappointed with my galaxy S26 Ultra. I had the S23 Ultra and the that camera is amazing. This camera is basically going backwards. They replaced the actual zoom with Galaxy AI zoom and it took away the quality of the image making it look sepaninstead of have actual color to the image. It also is less clear and crisp when taking photos in general. I took the exact same photo and the s23 won out by a long shot. I loved that I could remove something from the image in the past on my own but now there is only one Galaxy AI option and then it adds ai to your photo automatically watermarking it. The privacy screen is cool but the only thing really going for this phone. For the extra price I am honestly super disappointed.
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hi there SamsungGrl, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when you feel that your new device is not meeting your expectations in overall quality. We have provided links to resources to help you with the changes to the different settings and features on your camera, and help you troubleshoot the instances where you find the photos blurry or dark. We have also shared a link to the complete manual to help you best align the settings of the device to your preferences, and disable any features you are not interested in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate upgrade from note8 to s26 ultra
on April 6, 2026
Posted by: samsungondial
[This review was collected as part of a promotion.] The upgrade best described from hands on to full on hands machine at the command of your fingers tips with privacy display and AI. Awesome all over s26 ultra that blows my mind everytime I use it because it's a phone that pioneers the next generation of galaxy phones which I'm sure will dominate sales. I'm happy to say I got to use the creative studio with AI and made a great idea come to life by just writing a few words. The outcome for the coffee business in mind was/is fantastic. The new UI 8.5 and all the features the s26 ultra provide are next level technology including the various cameras to create great memories for a long time. I'm really happy with my upgrade and I know it will last a long time as this phone brand is trust worthy and don't hesitate get your self a galaxy as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how fast and smooth it is.
on April 7, 2026
Posted by: Setsuna
[This review was collected as part of a promotion.] Love how smooth and easy to use the phone is. And how well it fits in your hand without straining.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung ultra yet
on April 7, 2026
Posted by: Greylien
[This review was collected as part of a promotion.] I love all the features of this Samsung S26 Ultra, especially the Galaxy AI. I use it daily for calls, texts, videos, games and ofcourse the Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful
on April 7, 2026
Posted by: Pipsqueak2
[This review was collected as part of a promotion.] My samsung phone works very well. All the features have helped me to have a smooth experience navigating my phone, and apps. I appreciate the samsung app that has helped me to sort my life out better. My overall experience has been great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 7, 2026
Posted by: Pattywack
[This review was collected as part of a promotion.] Upgrading from the s25 ultra to the s26 ultra was one of the best decisions that I made. This new phone has many new features, like the galaxy AI and more. On top of that the phone looks amazing, and had great hardware such as the amazing camera.
Value
5
Written by a customer while visiting Samsung US