Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,024 Reviews)
Rating breakdown 18,024 reviews
5 Stars
15,738
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
The Best Phone that I have ever owned
on September 7, 2026
Posted by: Augvi99
[This review was collected as part of a promotion.] My S26 Ultra is the best purchase I have currently done in a while. The performance is top-notch. I could use it for gaming and productivity. The dual-screen option is also very helpful, I could watch a video or be in a video call on the top half and make notes on the lower half. As for gaming, I can make the graphic settings to ultra without any drop in performance and without closing background apps to improve performance, this phone can handle it. Battery life is great as well, gaming can take up to 6 hours before charging and productivity can take more than 8 hours. The camera quality is great as well. The pictures taken are detailed and even in 100x zoom, photos are still detailed compared to other phones. I would stick to samsung for quality, performance and budget. I'm happy that I chose Samsung and will stick with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 7, 2026
Posted by: GRegal86
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because of the larger screen, fast processor, and the advanced AI features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not user friendly
on September 7, 2026
Posted by: MagyckDance
[This review was collected as part of a promotion.] I use my phone as a phone. I play limited games. And I do Facebook. It's difficult to find things to help you fix things. Fancy isn't everything. KISS applies but that's not what you did. I've loved my previous Samsung phones. This one not so much. I know I won't win a prize, but I wanted to be honest.
Value
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi MagyckDance, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when features or settings you have used in the past have been changed or you are experiencing confusion during your usage. We have provided a link to the full manual to help you with the customization of your device. We have also shared a link to the Samsung Support Team to assist you directly through chat if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device.
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Been fan of the brand since the Samsung Galaxy S2, the only thing I would ask Samsung is to squeeze the camaras in without sacrifice quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is it worth it?
on September 7, 2026
Posted by: Nokkie
[This review was collected as part of a promotion.] I picked up the S26 Ultra (1TB, 16GB of RAM) a few months ago, the price tag aligned with the specs. For me it's worth it, but to anyone that isn't a "power user" it probably wouldn't be. I'm able to emulate games up to the GameCube (I haven't tried anything newer than that) and I have no lag, the battery lasts a fair amount while gaming (in performance mode). Gets a little warm when really pushing it. But it's handled everything really good that I've thrown at it.
And I came from the S23 Ultra, pretty big upgrade and noticeable difference. Oh, also, really well rounded corners, no curved screen .. All welcome changes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone
on September 7, 2026
Posted by: Itsmyreview
[This review was collected as part of a promotion.] First of all Samsung is and always will be my go to for my devices, I had the galaxy s24 plus and decided to upgrade.
I can't believe how amazing the galaxy s26 ultra is, and I am so happy that I Chose to do the upgrade.
The camera alone is worth the price in my opinion.
However the device is so much more. The speed in which I can look things up online, or the amazing AI (I literally use daily) makes everyday life easier.
Just about everyday, I find a new practical use for my s26 ultra. And I do know I have barely scratched the surface.
So happy that I chose the s26 ultra, and absolutely love it. I suggested the same device to my friend when she was considering an upgrade, and yes she loves it as well.
I can't believe how amazing the galaxy s26 ultra is, and I am so happy that I Chose to do the upgrade.
The camera alone is worth the price in my opinion.
However the device is so much more. The speed in which I can look things up online, or the amazing AI (I literally use daily) makes everyday life easier.
Just about everyday, I find a new practical use for my s26 ultra. And I do know I have barely scratched the surface.
So happy that I chose the s26 ultra, and absolutely love it. I suggested the same device to my friend when she was considering an upgrade, and yes she loves it as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S-Series continues to be Superior
on September 7, 2026
Posted by: BenJammin
[This review was collected as part of a promotion.] I chose to upgrade to the S26 Ultra from an S21 because it's a better version of an already excellent phone. There's nothing not to like, from the day 1 ease of switching with smartswitch, this phone is easy to use and does it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 7, 2026
Posted by: Lachapis79
[This review was collected as part of a promotion.] I chose this phone because I think it is the best one for me; I use it for work, games, and keeping in touch with my family, and it is great.
Value
5
Written by a customer while visiting Samsung US