Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,316 Reviews)
Rating breakdown 13,316 reviews
5 Stars
11,633
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
SamsungS26 ultra
on June 2, 2026
Posted by: Samsung
[This review was collected as part of a promotion.] Its complicated but easy at same time once you figure out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 2, 2026
Posted by: 1Awesomeness
[This review was collected as part of a promotion.] The technology of this phone is out of this world. Great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Choice 🤌
on June 2, 2026
Posted by: Kali2319
[This review was collected as part of a promotion.] Galaxy AI is much smarter, I can tell it to give me the weather for a specific location for a specific period of time like before traveling to Cancun or other places I'm headed to.
Love that this has the stylus that's stored in the device and got a beautiful purple phone. I love when there's colors like sage green and purple or others available. It feels more "me."
Still takes amazing and detailed photos with the ability to ask and figure out what I'm looking at...like all the wild grapevines I saw
Love that this has the stylus that's stored in the device and got a beautiful purple phone. I love when there's colors like sage green and purple or others available. It feels more "me."
Still takes amazing and detailed photos with the ability to ask and figure out what I'm looking at...like all the wild grapevines I saw
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Super Disappointing
on June 2, 2026
Posted by: Melly385
Honestly, I've only been using it for 2 days and am already regretting this purchase, and I am dreading being locked into paying for this phone now for 3 years. I had the S20 Ultra for 6 years with zero problems. I figured it was time to upgrade and get better camera quality before my old phone was completely outdated. What a mistake!!
For starters, the Vibrate function is basically non-existent. My phone sits on my desk 3 inches from me, and I can't hear the vibrate at all - even on the highest intensity. So I basically now have Silent mode or a Ringtone. Extremely frustrating.
Secondly, most of the reason I liked the Ultra with the S-pen was because you could use the pen on the S20 to trigger the camera for selfies. And for some reason they took that function away on the S26 ?!? Why ?!? Now my option is to hold my palm up at the camera for each shot ??? What ???
And then thirdly, now if you use the object erase feature when editing a photo, it automatically puts a watermark on your photo that says "AI Generated Content". uhhhh..... again..... what?!? Because I removed my dogs leash from a photo ? or something distracting in the background? now there's a watermark on the photo that I took ? You can't be serious.
Listen - I knew I was going to be disappointed that there was no longer a removable micro-SD card. But I assumed that everything else about this phone would be an upgrade after waiting 6 years - and it feels like a downgrade so far. I wish I had just stayed with my S20 and found something else. I can't believe that so many things have gone backwards already in only 48 hours of use. I've always been a loud and proud Samsung supporter - but I don't know after this.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, June 3, 2026
Hello Melly385, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device after a few years can take time to adjust to the differences, and cause frustration during this adjustment period. The watermark you mention experiencing with using Galaxy AI is to help ensure online safety in knowing when images have been manipulated or altered in both larger and smaller ways. We have provided links to resources to help you maximize your experience with your device, including the accessories like the S Pen, Galaxy AI, and enhanced camera features. We have also provided a link to the Samsung Support Team to assist you if you have questions about storage expansion, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favourite phone yet
on June 2, 2026
Posted by: PhoneFan
[This review was collected as part of a promotion.] I joined the Note family late with the Note 10, and I've been hooked ever since! My S26 Ultra has been an awesome upgrade in design and capabilities, especially with Galaxy AI. I'm a huge fan of the health and briefing experience. I will definitely be holding onto this device for a while, and I can't wait to see what else the S line brings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Less premium feel.
on June 2, 2026
Posted by: S23ultrafan
[This review was collected as part of a promotion.] While the phone and its features especially photography works perfectly, the phone itself misses its premium feel. It does not feel like a flagship but feels like a cheaper samsung in your hands. This review comes especially because I was an avid user of the s23 ultra and the phone had an incredible weight and feel to it. The s pens features also seems diminished. The charging however is so fast, I love that I have to wait max ten mins for my phone to have a decent amount of charge. Hoping the titanium features come back shortly. Since it is a Galaxy AI phone, am excited to be using the AI features too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on June 2, 2026
Posted by: Billybob
[This review was collected as part of a promotion.] I personally love the S26 ultra for its built in Galaxy Ai features like circle and delete and other features like built in privacy, perfect for doing things in secret. And the fact that it has a 200 mega pixel camera makes pictures become more stunning. With its powerfull chip inside made me love it even more. It also includes a slow-motion in the camera app which is useful when I want to catch a butterfly landing on leaf. The S26 ultra really made me think that this is the best phone in the market!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This smart phone is smarter than ME!
on June 2, 2026
Posted by: GodsCh1ld
[This review was collected as part of a promotion.] My new Galaxy S26 Ultra is my new personal assistant!
Galaxy AI allows me to speak to my phone like I would a person! I can compile lists, make calls, send texts, get local and national news updates, navigate directions, and more - all with my voice only. In a day and time of hands free driving legislation and personal multi- tasking goals, this phone is the perfect solution to any & all arising issues!
And the camera on this thing!!! OMGosh!!
I recently got into the hobby of photography. I bought a Canon DSLR camera with various lenses and filters. I started learning how to operate the camera, take good pictures, and edit. I paid a year membership for a picture editing program.
Then, along comes this S26 Ultra and completely amazing camera! No lie - pictures taken with my phone come out better than those taken with my camera! And the AI photo assistance guides me through editing - so I'm still learning tips and tricks to perfect my pictures - for FREE!!!
I have not taken my DSLR camera back out for my hobby. Instead, I've started buying camera accessories for my phone!
Galaxy AI allows me to speak to my phone like I would a person! I can compile lists, make calls, send texts, get local and national news updates, navigate directions, and more - all with my voice only. In a day and time of hands free driving legislation and personal multi- tasking goals, this phone is the perfect solution to any & all arising issues!
And the camera on this thing!!! OMGosh!!
I recently got into the hobby of photography. I bought a Canon DSLR camera with various lenses and filters. I started learning how to operate the camera, take good pictures, and edit. I paid a year membership for a picture editing program.
Then, along comes this S26 Ultra and completely amazing camera! No lie - pictures taken with my phone come out better than those taken with my camera! And the AI photo assistance guides me through editing - so I'm still learning tips and tricks to perfect my pictures - for FREE!!!
I have not taken my DSLR camera back out for my hobby. Instead, I've started buying camera accessories for my phone!
Value
5
Written by a customer while visiting Samsung US