Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,023 Reviews)
Rating breakdown 18,023 reviews
5 Stars
15,737
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
So many options to customize
on September 7, 2026
Posted by: Tattoobaker
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra because of the s pen, customizations, reliability and all over build! I love all the added features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra is Spectacular
on September 7, 2026
Posted by: DocSamsung4Life
[This review was collected as part of a promotion.] I chose the S26 ultra because of my long relationship with Samsung devices. The phones are sturdy & every single one has worked exactly as advertised. My phone holds a charge for a day of games/media. It is fast, bright & charges in under an hour. I also use it as a remote for my TV. The health features keep me on track for sleeping. It has integrated with my car seamlessly. I truly do not have any negatives to say about the device. I have used other phones in my life but I always come back. Won't be leaving the Samsung family again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on September 7, 2026
Posted by: Jpizzle
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because of is large storage,great camera and the ability to multitask without slow down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product. Best phone.
on September 7, 2026
Posted by: Hansabob
[This review was collected as part of a promotion.] I chose this phone because of the new features and I have been a Samsung guy since the I started having a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Galaxy phones
on September 7, 2026
Posted by: Cece23
[This review was collected as part of a promotion.] I chose Samsumg galaxy over any other brand because its a better choice in every category. Better quality is number 1.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the galaxy
on September 7, 2026
Posted by: Tazito25
[This review was collected as part of a promotion.] I chose this model foe the features on the camera and the easy navigation around the settings and everything on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I was expecting more.
on September 7, 2026
Posted by: Sceptre2564
[This review was collected as part of a promotion.] I am kind of disappointed in the overal feature. I upgraded from a s22 ultra. The s26 ultra does not sit flat due to the bulky camera lenses, this also cuases issues with pulling your phone out of your pocket with something else in there. The s pen pops out in my pocket sometimes causing it to snag when reaching for phone. I would expect more features and speed compared to a 4 year old phone. The battery life is good if your not a gamer that use the phones full resources. If your a gamer expect to take a 20 min break every hour because quick charging the phone makes it so hot. I am disappointed I chose to stick with the ultra flagship phone.
Value
3
Response from Samsung USBy R&R Team, September 9, 2026
Hi there Sceptre2564, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life of your device, and troubleshoot the temperature at your convenience. We have also provided a link to the Samsung Support Team to assist you with available protective accessories that can help minimize the experience you mention with the camera lenses and help secure the S Pen. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Samsung Community
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Ultra That Does It All
on September 7, 2026
Posted by: BlackKnight
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted one device that could keep up with both my professional life and everything I enjoy outside of work, and it has exceeded my expectations.
The display is one of my favorite things about this phone. Whether I’m streaming movies, watching sports, reading, browsing the web, or reviewing documents, everything looks sharp, bright, and incredibly smooth. The large screen also makes multitasking much easier when I’m switching between email, calendars, documents, video calls, and other apps throughout the day.
The camera system has been another standout feature. I love being able to quickly capture clear photos and videos without having to carry a separate camera. The S26 Ultra feels fast and responsive even when I have several things going at once, and I appreciate having the S Pen available when I want to take notes, make quick edits, or be more precise on the screen.
Battery life has also been dependable for my busy days, which is important because I use my phone heavily for both work and personal activities.
What I enjoy most is how complete the experience feels. The Galaxy S26 Ultra isn’t just a phone I use for calls and messages—it has become my camera, entertainment center, productivity tool, organizer, and everyday companion. I’m still discovering new things it can do, and that makes owning it even more enjoyable.
Value
5
Written by a customer while visiting Samsung US