Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,313 Reviews)
Rating breakdown 13,313 reviews
5 Stars
11,631
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Really love my Device
on April 18, 2026
Posted by: cadub5213
[This review was collected as part of a promotion.] It's pretty cool that you can use Galaxy AI to edit your pictures on your phone or to scan something on your screen to look it up. I got the 1 terabyte model and now I have plenty of space for all my games and my videos and pictures. Gaming on this device is really good. I also like that it has the built in privacy filter if you want some privacy on your phone. I'm really happy with my purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best on the market
on April 24, 2026
Posted by: Mau8977
[This review was collected as part of a promotion.] I have always used samsung devices my whole life, I have tried different models with different features, and all of them have been amazing. Especially the Samsung Galaxy S26 Ultra that I have been using for one day now, and it feels incredible, I had never experienced this level of smoothness in a Device. The new features Samsung included this year, the "Galaxy AI" has gone above and beyond, I can't even believe all the stuff I can do and customize with my phone, it just feels like we are in the future. One day hasn't been enough to review all its amazing features, I am excited and looking forward to discover everything that this S26 Ultra has to offer.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Mau8977, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been by the enhanced features and capabilities of your device including Galaxy AI, and that this device feels like a leap in to the future. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Customer Rating
5
Amazing camera!
on April 29, 2026
Posted by: Flyboy2026
[This review was collected as part of a promotion.] Galaxy AI allows me to improve on the pictures, by removing unwanted artifacts or even people from a scene. Also, we can do all sorts of improvements and add things to celebrate an occasion!
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Flyboy2026, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are enjoying using Galaxy AI to enhance your experience with your camera, and for your celebrations. We have provided a link to the complete manual to help you with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating
5
Galaxy 26 ultra by far the most amazing phone ever
on April 29, 2026
Posted by: AMartinez430
[This review was collected as part of a promotion.] The features and tips for this new device i purchased is off the wall amazing. So much to learn and so much tips to help me get through better understanding of this phone. Its amazing.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there AMartinez430, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such a wonderful experience with your device, and that you are enjoying the exploration of your device. We have provided a link to the complete manual for your convenience to help you fully discover the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Design Meets Galaxy AI
on May 8, 2026
Posted by: TheGalaxyVanguard
from Fort Worth, TX
While I absolutely loved my Galaxy S25 Ultra 512GB Unlocked in Titanium Jetblack, upgrading to the Galaxy S26 Ultra has been an even more incredible experience. I pre-ordered the 256GB Unlocked White model on February 26, 2026, and the transition has been flawless. The Pristine White finish is stunning, offering a clean and sophisticated look that feels great in the hand.
The integration of Galaxy AI is where this device truly shines. The real-time Photo Assist features have completely changed how I edit my pictures, making professional-level adjustments feel effortless. Additionally, the new Snapdragon 8 Elite Gen 5 processor ensures that everything-from high-end gaming to heavy multitasking-runs with zero lag. Even though my previous phone was a powerhouse, the refined display and smarter AI features make this feel like a significant leap forward. It is easily the best tech purchase I’ve made this year.
The integration of Galaxy AI is where this device truly shines. The real-time Photo Assist features have completely changed how I edit my pictures, making professional-level adjustments feel effortless. Additionally, the new Snapdragon 8 Elite Gen 5 processor ensures that everything-from high-end gaming to heavy multitasking-runs with zero lag. Even though my previous phone was a powerhouse, the refined display and smarter AI features make this feel like a significant leap forward. It is easily the best tech purchase I’ve made this year.
Counting down to Samsung’s summer innovations! Expecting the Galaxy Tab S12 Ultra and new Galaxy Watch Ultra.
Galaxy Tab S12 Ultra 2026
Galaxy Watch Ultra 2026
I wish they were all the same WHITE color so that they could combine with
Galaxy Buds4 Pro
Galaxy S26 Ultra
Galaxy Watch Ultra 2026
I wish they were all the same WHITE color so that they could combine with
Galaxy Buds4 Pro
Galaxy S26 Ultra
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S Pen and battery transformed my workflow
on May 12, 2026
Posted by: S26DailyDriver
[This review was collected as part of a promotion.] I use my Galaxy S26 Ultra primarily for work — drafting documents, reviewing PDFs, coordinating with clients, and managing projects on the go. The S Pen has been the standout feature. Marking up contracts and reviewing files directly on the screen has cut down the back-and-forth I used to need with my laptop. Handwritten notes convert cleanly, and the latency feels essentially zero.
The display is excellent for long reading sessions. Whether I am working through dense documents or proofing website copy, text stays sharp and the anti-glare finish actually holds up outdoors. Battery life comfortably gets me through a full day of heavy use, which matters when I am bouncing between meetings, calls, and travel.
The display is excellent for long reading sessions. Whether I am working through dense documents or proofing website copy, text stays sharp and the anti-glare finish actually holds up outdoors. Battery life comfortably gets me through a full day of heavy use, which matters when I am bouncing between meetings, calls, and travel.
Performance has been smooth across everything I throw at it — split-screen multitasking with email and a PDF reader, video calls, photo editing, and the occasional gaming break in the evening. The cameras are a noticeable step up, especially in low light, which has been useful for documentation work where lighting is unpredictable.
A few smaller things I appreciate: the in-display fingerprint sensor is fast and reliable, the haptics feel premium, and the build quality is reassuring given how often this phone ends up tossed into a bag or pocket.
After several weeks of daily use, this device has genuinely changed how mobile my workflow can be. It is the first phone that has let me leave the laptop behind for short trips without compromise.
After several weeks of daily use, this device has genuinely changed how mobile my workflow can be. It is the first phone that has let me leave the laptop behind for short trips without compromise.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey S26DailyDriver, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding this device so useful for work and personal needs, and that the display, speed, and enhanced features add so much value to your experience every day. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on May 21, 2026
Posted by: Stormi70
[This review was collected as part of a promotion.] Phone transfer was not smooth. Had to attempt twice. Once completed, it was still missing several apps
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Value
2
Response from Samsung USBy R&R Team, May 21, 2026
Hi there Stormi70, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the complete manual for your device to aid you in customizing and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you prefer assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
The camera bump is a accident waiting to happen.
on May 21, 2026
Posted by: 2disappointted
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, May 22, 2026
Hello there, thank you for your feedback on your Samsung Gaalxy S26 Ultra. We understand how important it is to feel confident in the durability and usage of your new device. We have provided a link to the Samsung Support Team if you are interested in exploring the case options available to give you the protection and peace of mind you seek when using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US