Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,014 Reviews)
Open Ratings Snapshot
Rating breakdown 18,014 reviews
5 Stars
15,728
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
What an upgrade!
on September 12, 2026
Posted by: Kristina
[This review was collected as part of a promotion.] I chose the S26 Ultra to upgrade from the S22+. I am satisfied with my upgrade. I am still discovering new things this phone can do. I use it for everything: texting/calling/video chat, gaming, virtual schooling, creating and processing documents, and taking some really high quality pictures and videos. The battery lasts so long. Even on days I'm using it more than others. The speakers sound great; especially with bass heavy music. I love the built in privacy screen. You can choose which apps to apply the privacy screen as well. The S pen picks up where my fingers are too big and I love being able to write notes out and draw on the screen. The zoom option on the S pen is a big help, too! Customize your tool bar and the S pen can do all kinds of things. Even hover over a word and translate words, quick open notepad and calendar to record things. And I'm still discovering new things! I definitely recommend giving the S26 Ultra a try!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Takes great Photos
on September 12, 2026
Posted by: Picturesque
[This review was collected as part of a promotion.] So far I absolutely love the way it takes pictures. So many features in the photo settings. Love love love
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 12, 2026
Posted by: RJlubana
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra, and it's the best phone. It has a built-in privacy screen, which I use frequently when I'm in public spaces. It's fast and battery life is way better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone ever
on September 12, 2026
Posted by: Techdino01
[This review was collected as part of a promotion.] I choose Samsung s26 ultra because it's very easy to use easy to understand the different bells and whistles it comes with. I have not found anything about this phone that I am unhappy with thanks guys keep it up
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid S Tier Phone
on September 12, 2026
Posted by: Xsiacaso
[This review was collected as part of a promotion.] Wanted to upgrade the S23 Ultra but was on the fence with the wide variety of top phones this year. I chose the S26Ultra, due to having solid specs.
So far in using it; the feel, watching movies, videos, playing moblie games and listening to music with the galaxy buds 4 has been a enjoyable. It has done everything right with no issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on September 12, 2026
Posted by: FranklinF
[This review was collected as part of a promotion.] I chose this phone for the build quality and responsiveness. I had an S9 and switched to an S26 ULTRA. It was the best switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 12, 2026
Posted by: Jdm123
[This review was collected as part of a promotion.] I chose the s26 ultra because of the camera quality and Ai capabilities. This phone has not disappointed. Picture and call quality are awesome. Galaxy phones are my go to and Samsung always does outstanding with them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not all transfers
on September 12, 2026
Posted by: Luv2Sh0p
[This review was collected as part of a promotion.] It's extremely frustrating when not all your things don't transfer over. I've lost all my pics in messaging and a very important notes app. The phone, of course, has much more to offer but if I knew I had to say good bye to important pics and documents, I would've changed the way I handled it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 14, 2026
Hi there Luv2sh0p, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it is when you have lost some of your important photos and messages during your transfer to a new device. We have provided a link to the Samsung Support Team to see what if any options are available to resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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