Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,422 Reviews)
Rating breakdown 11,422 reviews
5 Stars
10,019
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
72 out of
112)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
It's just does everything
on April 24, 2026
Posted by: LLSav95
[This review was collected as part of a promotion.] This phone is incredible. It does everything fast and smooth without any issues. The cameras are great and the battery life is long enough to last all day. Can't recommend enough. The "Galaxy AI" is pretty good as well, it gets the job done very well. Very nice phone.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there LLSav95, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how incredible you are finding this device for your usage, and that the battery is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great new features
on April 24, 2026
Posted by: Kay75216
[This review was collected as part of a promotion.] The new S26 is a new step up for me. I use my phone for everything. Its a one stop shop for me with all the things I use the phone for. I love the new privacy feature well done. The processing of data and how fast the browser is. I am streaming or texting or working on a document or even sending an email. I love the feature also in removing shadows out my pictures. This is an awesome product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great step up from my S24 Iltra
on April 25, 2026
Posted by: PeopleHolicWanderer
[This review was collected as part of a promotion.] I loved my Galaxy S24 Ultra, but it had a tendency to overheat at the worst possible times.
I drive for rideshare services, and like to use the phone with my car's head unit through android auto. Unfortunately, if it was a bright sunny day and the phone got on direct sunlight for any length of time, while using both the car screen and the phone screen (map / nav on car, turn by turn on the phone), it tended to get quite warm. This inevitably lead to throttling, and GPS navigation glitches. Even putting the phone in the air flow from a vent would sometimes fail.
So I was very eager to try out the S26 ultra with its improved cooling setup. I knew that the S24 ultra was the last Ultra with Bluetooth support built into the S-pen, and I have used that to take group photos on the past. So I worried that this might lead me to be less than perfectly happy with the new phone
Happily, my significant other still has her S24 ultra, so we use that for family group photos now.
Happily, my significant other still has her S24 ultra, so we use that for family group photos now.
The new phone feels like a step forward, with much snappier performance, morphed Galaxy AI creators set, and, as I have discovered, a big improvement on cooling over the old phone. I'm satisfied that this phone doesn't get more than slightly warm to the touch, and never throttles itself due to heat even when I've got music or a podcast running while on the rideshare app. This is true even in prolonged rides with sunlight falling directly on the phone.
I'm loving this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S24 ultra
on April 25, 2026
Posted by: Peace4animals
[This review was collected as part of a promotion.] Glad I upgraded from S24 ultra to the S26 ultra. The S26 has a more powerful and useful Galaxy AI which I use to search for information on plants and gardening. I take a picture of a plant, tree or flower to find out the name etc. I use AI to assist with writing professional responses to emails. I find the privacy screen option useful in public especially at work. Overall I am happy with the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feel, well worth the upgrade.
on April 26, 2026
Posted by: Golfislife24
[This review was collected as part of a promotion.] My new phone has been amazing so far. Still figuring out the new features and all the capabilities this thing has. It's awesome to mess around with it for over a week and still find new things out about it! The feel of the system, the screen, the cameras...overall performance is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera
on April 27, 2026
Posted by: Grmzy
I just got one about 3 weeks ago and this phone is absolutely the best phone I have ever had. The camera is of the finest quality and the powerful processor dont get me started. Very proud of Samsung
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey Grmzy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such a great experience with your new device, and that the camera has been such a highlight for you. We have provided links to resources to help you discover the full capabilities of your device including Galaxy AI, and the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Tala99
[This review was collected as part of a promotion.] The privacy screen option is really cool, although I prefer using it only for notifications and passwords
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect upgrade
on April 27, 2026
Posted by: ShivanieJ
[This review was collected as part of a promotion.] I am so happy that I upgraded my Samsung phone from S23 plus to an S26 ultra. Tune battery life is so much better. I am able to her without a charge pretty much all day. I can go to social media several times a day. I am about to view my movies and series from Netflix without a hitch. I love using Galaxy AI, it definitely makes life a lot easier. I am able to respond to emails in a breeze and schedule meetings with such an ease. I am simply loving my new device. What an upgrade Samsung.
Value
5
Written by a customer while visiting Samsung US