Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,421 Reviews)
Rating breakdown 11,421 reviews
5 Stars
10,018
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
72 out of
112)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
The privacy screen is in fact a game changer
on April 22, 2026
Posted by: Curtis
[This review was collected as part of a promotion.] I thought it would be a gimmick but I genuinely use it all the time for different apps, notifications, etc.
I general the phone is a performance powerhouse, highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back to s ultra series
on April 22, 2026
Posted by: Musicadelalma
[This review was collected as part of a promotion.] After having the Z Fold 6, returning to the S Ultra series was the best thing I could do.
More speed, better screen, ideal to see my pod cast which is what I use it for the most, so far I have no complaints about the
More speed, better screen, ideal to see my pod cast which is what I use it for the most, so far I have no complaints about the
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Never misses
on April 22, 2026
Posted by: SGross
[This review was collected as part of a promotion.] Over a month of heavy use this phone is amazing. Battery life is really good. And the privacy screen is very unique.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display issue, when switching the screen!
on April 22, 2026
Posted by: Mohsin
from Richmond, TX
I bought S26 Ultra 512GB. I faced issue with the screen. It was very spontaneous, for a fraction of second and the disappear, that's why I couldn't take screenshot or make video, but I am adding an image downloaded from internet to show you how I appeared to me.
I kept the phone for around a month and I faced this issue 4, 5 time when I tried to open an application, or an image from the gallery or anytime when screen was switching from one to another. Other than that, it was a bit slow in performance, which I wasn't expecting from a brand new flagship phone.
I am a fan of Galaxy Phones Ultra, so I assume that my device was faulty. Anyway, I returned that device and asked for a replacement with another device of same Model.
Thanks,
I kept the phone for around a month and I faced this issue 4, 5 time when I tried to open an application, or an image from the gallery or anytime when screen was switching from one to another. Other than that, it was a bit slow in performance, which I wasn't expecting from a brand new flagship phone.
I am a fan of Galaxy Phones Ultra, so I assume that my device was faulty. Anyway, I returned that device and asked for a replacement with another device of same Model.
Thanks,
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 23, 2026
Hello Mohsin, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended. We have provided links to resources to help you maximize the speed and responsiveness of your display. We have also provided a link to the Samsung Support Team to assist you further with any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Big Screen, Bold Style, Everyday Win
on April 22, 2026
Posted by: PurpleVibesOnly
[This review was collected as part of a promotion.] I have always been a Samsung fan, especially the Note series, so moving into this Galaxy device felt like a natural upgrade. It keeps everything I already loved while adding a more refined, modern feel.
First thing I noticed was the size. It is perfect for how I use my phone day to day—watching movies, gaming, and catching YouTube videos. The screen is big, clear, and vibrant without feeling awkward to hold. It actually strikes a really nice balance between comfort and immersion.
I am also a big fan of the design, especially having the option to choose a purple shade. It feels like a phone that matches my style, not just something functional.
The camera has been great so far. I have not even explored everything yet, but the quality is already impressive and easy to use, which I appreciate.
One feature I did not expect to enjoy as much is how easy it is to share content now. Quick Share makes sending photos and files simple, even between different devices, which makes everyday use smoother.
Galaxy AI adds another layer to the experience. It works in the background in a way that feels helpful without being complicated, and it makes certain tasks feel quicker and more seamless.
Overall, this phone fits right into my lifestyle. Whether I am relaxing, staying connected, or just getting through the day, it keeps up without any issues. It is a solid, well-rounded device that I would definitely recommend to anyone thinking about upgrading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra
on April 22, 2026
Posted by: Hazeldust3
[This review was collected as part of a promotion.] So far I love this phone. The pictures are so vibrant and get brought to life with just a snap. Everything about this phone is great. Glad I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra: Fits My Daily Routine
on April 22, 2026
Posted by: Jehnifer
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a few weeks now, and it’s one of those phones that just slips into your routine. The biggest surprise for me has been Galaxy AI—I use it daily. I’ll dump messy notes from meetings or errands, and it cleans them up later into something I can actually use. I’ve also used it to tweak texts so they sound more polished for work without overthinking every word.
Battery life holds up well with how I use my phone—emails, photos, and constant app switching—and I’m not hunting for a charger by late afternoon anymore. The camera has also changed how I take pictures. I use the zoom a lot more than I expected, especially at events, and night shots come out clear without effort.
The S Pen ended up being more useful than I thought too. I use it for quick notes, marking up screenshots, and signing documents on the go.
Overall, it just makes everyday things easier without feeling overhyped, which is really what I wanted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on April 23, 2026
Posted by: BDub27
[This review was collected as part of a promotion.] Great device with amazing features. Love the Galaxy AI option/use. Phone is light. Great screen and battery
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hello BDub27, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are finding so many amazing features available on your device, and that you are enjoying the more lightweight design of this device. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US