Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(15,688 Reviews)
Rating breakdown 15,688 reviews
5 Stars
13,715
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
3
This phone is nice but wasn't worth the upgrade
on August 10, 2026
Posted by: Ihateiphones
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra as I had been using the s24 ultra and loved it! I was due for an upgrade so I upgraded but after some time it felt like I downgraded. Some features the 24 had are NOT on the 26 such as using the s-pen to snap pictures. Its a great phone just in my case it wasn't worth upgrading to when my phone originally did everything I needed and wanted
Value
3
Response from Samsung USBy R&R Team, August 11, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when a feature you have used in the past has been changed or removed. We have provided a link to an article to help you with the redesigned S Pen features, and to the complete manual to help you with the hand gestures and voice commands you can use with your camera shutter. We have also provided a link to the Samsung Support Team to assist you if you ever have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Professional!
on August 10, 2026
Posted by: Wgeroux207
[This review was collected as part of a promotion.] I chose to purchase the S26 ultrawith the photography capabilities in mind, and was not let down. Being only my 3rd "S" series galaxy device after sticking with the more affordable options prior, the only let down is that I can never go back now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Bentley of phones
on August 10, 2026
Posted by: Solmer
[This review was collected as part of a promotion.] I have never owned any other phone that is not Samsung . They are the best phones . Best quality and performance. Sleek and elegant machines . I only buy Samsung products .not one complaint about any of the products . I buy the tvs ,Tablets and phones . Samsung is number 1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung ultra is pretty much the same as the S25
on August 10, 2026
Posted by: RobertG
[This review was collected as part of a promotion.] I do love the new s26 ultra, but my honest opinion is that it really isn't much more than my last phone the s25. I am strictly an android user and I will say this phone is superior to all other android models I have tried.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has a amazing camera and storage
on August 10, 2026
Posted by: Bubbaray07
[This review was collected as part of a promotion.] The first phone I bought myself is really nice. It has a lot of features, a lot of space, and a really good camera, with a lot more to explore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 10, 2026
Posted by: Goku57
[This review was collected as part of a promotion.] I chose this phone because it's your best model yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone so far!
on August 10, 2026
Posted by: Damien1069
[This review was collected as part of a promotion.] I chose the S26 Ultra from the Z Fold 7 , due to price and options. Also, the cameras , speakers and overall battery life. I have really enjoyed the phone so far. Good value and color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and great camera
on August 10, 2026
Posted by: trev05
[This review was collected as part of a promotion.] I use my phone for watching some of my favorite shows, an alarm for work, the calendar helps with meeting and appointments, the camera is great. Gave a 4 star because they removed the features I love from the stylus. Other than that highly recommend this phone for new and returning users. I love how you can't customize your phone with the themes offered as well
Value
4
Written by a customer while visiting Samsung US