Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(18,141 Reviews)
Rating breakdown 18,141 reviews
5 Stars
15,838
4 Stars
1,827
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
4
Good phone but nothing overwhelming.
on March 28, 2026
Posted by: Nicolas
[This review was collected as part of a promotion.] I am a die-hard Samsung fan. I’ve gone through many of their Galaxy lines, especially the Fold series, over the years. The trade-in deals are amazing and have pretty much motivated me to upgrade again and again every time a new phone comes out.
About 10 years ago, upgrading to a new phone really felt like a big jump. You could clearly notice new features and meaningful hardware improvements. Over time, though, that feeling has kind of faded. There aren’t many major improvements from last year’s model anymore, aside from software tweaks.
“Galaxy AI” sounds great, but at the end of the day, it’s mostly just a software update. It makes it feel like I’ve been using essentially the same device for the past couple of years. The screen privacy mode is a nice addition, and I think a lot of people will use it, but it still doesn’t bring back that “new phone” excitement we used to get a few years ago.
I use all the features on my phone, so removing things like the S Pen electronics (in certain models) is, in my opinion, not acceptable when you’re buying a new product.
That said, it’s still an excellent phone. Samsung continues to deliver feature-packed devices that run smoothly, and their software updates are solid overall. I just wish we could see more meaningful innovation again, especially on the hardware side, and catch up to some of the features available in other countries.
About 10 years ago, upgrading to a new phone really felt like a big jump. You could clearly notice new features and meaningful hardware improvements. Over time, though, that feeling has kind of faded. There aren’t many major improvements from last year’s model anymore, aside from software tweaks.
“Galaxy AI” sounds great, but at the end of the day, it’s mostly just a software update. It makes it feel like I’ve been using essentially the same device for the past couple of years. The screen privacy mode is a nice addition, and I think a lot of people will use it, but it still doesn’t bring back that “new phone” excitement we used to get a few years ago.
I use all the features on my phone, so removing things like the S Pen electronics (in certain models) is, in my opinion, not acceptable when you’re buying a new product.
That said, it’s still an excellent phone. Samsung continues to deliver feature-packed devices that run smoothly, and their software updates are solid overall. I just wish we could see more meaningful innovation again, especially on the hardware side, and catch up to some of the features available in other countries.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've been enjoying the usage of the device
on March 28, 2026
Posted by: TheKes
[This review was collected as part of a promotion.] After a week of use, I've noticed a considerable change from my previous phone, very smooth and strong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it... Wonderful graphics
on March 28, 2026
Posted by: MCHRISTAN46
[This review was collected as part of a promotion.] I love the new upgrades. Especially the privacy screen..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on March 28, 2026
Posted by: Toddold
[This review was collected as part of a promotion.] Honestly I've seen lots of videos about it and I can't wait to get my hands on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 Ultra feels modern
on March 28, 2026
Posted by: TheJass
[This review was collected as part of a promotion.] The S26 Ultra is loaded with tech that other brands are still struggling to get right. When it comes to AI integration, Samsung is playing in a different league, they’ve nailed the features that everyone else is just starting to figure out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and beautiful color, it is a amazing ph
on March 28, 2026
Posted by: Mo4you
[This review was collected as part of a promotion.] Al is great, use my phone for gaming and movies and reading
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NORHING LIKE HANGING
on March 28, 2026
Posted by: sinzia
[This review was collected as part of a promotion.] Forget of hanging problems and on top of that you have a full AI cabality with nothing missing, and the black screen privacy woooo you dont need a screen protector to do that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 28, 2026
Posted by: Leslie
[This review was collected as part of a promotion.] This phone is magical. The camera is my favorite feature. Love love it!!!
Value
5
Written by a customer while visiting Samsung US