Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,299 Reviews)
Rating breakdown 13,299 reviews
5 Stars
11,620
4 Stars
1,340
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
This phone has great apps
on June 14, 2026
Posted by: 2Cats1Chris
[This review was collected as part of a promotion.] I watch Netflix on my phone while at work it's nice to have. And I luv the AI!
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there 2Cats1Chris, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how much you are enjoying streaming your favorite movies and tv shows on your device, and that you are finding the features of Galaxy AI fun and useful. Please, reach out to us again any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoying my S26
on June 14, 2026
Posted by: KillerKlml
[This review was collected as part of a promotion.] I'm surprised on how fast Samsung S26 ultra is from my old phone. The feel of the phone is superb. The flow and ease going through daily routines. Galexy AI is a great help like a virtual assistant. An extra brain that knows it all. Spending lunch time gaming and flip right back to work. High refresh rate and the cooling, phenomenal!
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey KillerKlml, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding this device faster than your previous during usage, and that you are finding it helpful in staying on task and organized during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
the best screen ever
on June 14, 2026
Posted by: hpimentel
[This review was collected as part of a promotion.] I have gone through plenty of smartphones over the years, but the Samsung Galaxy S26 Ultra is operating on an entirely different level. It is not just an upgrade; it is a masterpiece of engineering. After putting it through its paces, I can confidently say this is the absolute best device I have ever had in my hands. I always have a samsung cellphone un my pocket since 2014
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there Hpimentel, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that this device has not only met but exceeded all expectations you had, and feels like the best device you've ever owned. We have provided a link to the Samsung Support Team for your convenience. This team of experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded from the s23 ultra.
on June 14, 2026
Posted by: e0000011122
[This review was collected as part of a promotion.] Upgraded from the s23 ultra. The improved battery is a key feature. Performance of this phone is definitely improved over the 23. Inclusion of Galaxy AI has been very helpful. I stick with the ultra mainly because of the screen size, the battery and also the pen. I'm always taking notes with the integrated pen. Have had a number of Ultras and this is a great upgrade. Hopefully they continue to include the pen in future versions of the phone.
Value
4
Response from Samsung USBy R&R Team, June 15, 2026
Hey E0000011122, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying your upgrade to this new device, and that you are finding so many amazing capabilities with Galaxy AI. We have provided a link to the full manual to help you with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Even though I upgraded from the S25 Ultra..
on June 14, 2026
Posted by: ShaMarieG
[This review was collected as part of a promotion.] I had the S25 Ultra for 1 year, that phone was great. I wasnt expecting much from this 1 year newer upgrade EXCEPT.. this phone actually feels smarter. The battery life is slightly better, OS is more responsive. It's zippy and it's incredibly customizable and organizable. The camera while specs don't show improvement, the photos come out crisper, more vibrant from the S25 ultra as there is far better stabilization; and if the photo doesn't turn out perfect at first try... its very easily editable. 😉 The Galaxy AI features are actually usable, intuitive, and exciting to use. I wasnt expecting much from this upgrade but I'm humbled by just how much better this model IS. If you are coming from anything earlier than the S25.... don't walk, run. And if you are coming from the S25.. think on it overnight 'maybe' ...you won't regret the leap! 😎
Side note: the galaxy buds pro4 are actually also WAY better than the buds pro3. Better sound, better response, far more comfortable fit.
Nice job stepping it up Samsung!! 🙌
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi ShaMarieG, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to know you have been so amazed by the enhanced features and capabilities of your device, and that it feels like a true upgrade in so many ways. We have provided a link to the complete manual to help you with the new Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Galaxy
on June 15, 2026
Posted by: GalaxyFan49
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy! It has made my everyday life so much easier. I use my phone for work, taking pictures, watching videos, staying connected with family, and keeping myself organized. The camera quality is amazing, the phone runs smoothly, and the battery lasts throughout my busy day. I also enjoy the new Galaxy AI features because they make things faster and more convenient. Samsung continues to create reliable devices that fit perfectly into my daily routine. I definitely recommend it!!!
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi GalaxyFan49, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding so many amazing uses for your new device every day, and that the battery keeps up with your all day. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Why the S26 Ultra is (almost) the Perfect Phone...
on June 15, 2026
Posted by: ProtoSketch
[This review was collected as part of a promotion.] This phone is a brand new experience for me. I upgraded from a lesser phone with lackluster AI features. Now, I not only have Gemini, but my daily and online social life is made easier by Galaxy AI. and how packed this thing is! I'm not going to focus on the Privacy Display, which is a frontrunner for the phone, but I will be focusing on the S Pen. It's so useful to me; most forget that it even exists, but I love using it. As an artist, I prefer to have a stylus on the go, and this delivered. Sure, it's not as hi-tech as the S24 Ultra's S Pen, but it's an amazing bonus tool. It's nice to have, but not essential.
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey ProtoSketch, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding Galaxy AI so helpful every day for many different tasks. We know it can take some time when features you have used in the past have been redesigned or changed in some way. We have provided a link to an article to help you with the S Pen capabilities on your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing!
on June 15, 2026
Posted by: Comradelovebug
[This review was collected as part of a promotion.] The crispness of the screens are on point. I love the built in blackout screen for privacy. I also love having so much AI at my fingertips, Galaxy AI is *chefs kiss". I've always been a Samsung user and that will never change.
Value
5
Written by a customer while visiting Samsung US