Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,307 Reviews)
Rating breakdown 13,307 reviews
5 Stars
11,626
4 Stars
1,341
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
This phone has excellent advanced features.
on June 8, 2026
Posted by: Chillyillie
[This review was collected as part of a promotion.] I use my phone for everything from gaming to casino games to phones calls. It take awesome picturesand videos. Some of the Galaxy A1 features are so clear you can't even tell if it's real or not, it looks so natural. The phone is fast and updates with no delays and services. Highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the privacy screen.
on June 8, 2026
Posted by: Vidalk
[This review was collected as part of a promotion.] I am writing this comprehensive review because finding a high-quality privacy protector that actually balances security with daily usability is much harder than it looks. Most people buy these thinking only about blocking side-eyes, but they forget about touch sensitivity, screen brightness, and how it affects the actual display quality. After testing this one thoroughly on my device, I wanted to share my genuine, unfiltered thoughts on how it performs in the real world. First and foremost, the core function of this protector is outstanding. The 2-way privacy filter is incredibly sharp. When am looking at my phone straight on, the text is crisp, colors remain vibrant, and I barely notice there is a tint on the glass. However, the second the phone is tilted past a thirty-degree angle, the screen transitions into a deep, matte black.
If you are someone who frequently commutes on packed subways, works in busy coffee shops, or sits in tight office spaces, this is an absolute lifesaver.
I no longer have to worry about the person sitting next to me reading my private text messages, looking at my bank balances, or viewing sensitive work emails. It completely shuts down shoulder surfing, which gives me immense peace of mind when handling personal data in device without feeling exposed to the environment around me.
Of course, no product is absolutely perfect, and a realistic review requires highlighting the trade-offs. Because of the polarization tech required to block side angles,
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone and Work Tool!
on June 8, 2026
Posted by: eliel0117
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has become an essential tool for my work in IT thanks to its Galaxy AI features, which help me organize information, summarize content, and boost my daily productivity. I also love its photo editing capabilities, as I can remove unwanted objects from my pictures and use prompts to add creative elements quickly and with impressive accuracy. The privacy screen feature gives me greater peace of mind when working with sensitive information in public places. In addition, the camera improvements are remarkable, delivering sharper photos, better dynamic range, and excellent performance in various lighting conditions. Thanks to these enhancements, I can capture my favorite moments with a quality that truly stands out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
NOT HAPPY
on June 8, 2026
Posted by: DeeAnn
I must confess that I didn't even want a Samsung Ultra 26. I wanted my old Galaxy Note 10 to continue on working (awesome phone).
The only reason I even agreed to get the newer phone was the ongoing mantra regarding spotty service, "We are phasing out 4G network towers, making room for 5G. 5G will become the only thing we're able to support." So I caved. Stupid me!
But the problem is not only did all of my reception problems or transmission problems NOT go away the phone itself is inferior to the last Galaxy 10 that I had. I began with the Galaxy Note 2.
My Galaxy Note 10, from 2018, with original sylus, was a better phone. The stylus was accurate, easy to access. One could take pictures with it remotely. The phone fit my hand better, with access buttons at the left, stylus on the right. Camera was less intrusive and better protected.
The U26 still has reception issues even when I'm seeing that 5G is active in the status line. The stylus does not write at the tip but inaccurately off to the side of the tip (highly frustrating because I draw items for work, markup plans, etc). I frequently used the remote feature for pictures which this stylus does not have. The camera lenses are massive and require more care in handling. The phone feels heavier which is magnified by my dislike for it.
Matt's Galaxy 26 Ultra
Response from Samsung USBy R&R Team, June 9, 2026
Hello DeeAnn, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device after a prolonged period of time can come with a big learning curve that causes some frustration. We have provided links to troubleshooting guides to help you with the connection of your device to your carrier and the new S Pen functionality. We have also provided a link to the complete manual to highlight the hand gestures and voice commands you can use with your camera shutter. Lastly, we have provided links to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device or available accessories. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
There's are many great features with this phone!!!
on June 8, 2026
Posted by: LeeLee007
[This review was collected as part of a promotion.] This is a great phone all around, I love playing mobile games and they're is so much storage space I could never use it all. I also love the Bixby and Google Gemini AI and how they're so easy to access with this phone. The graphics jump off the screen! I really enjoy the stylus and being able to customize my theme. Also the split screen was easy to figure out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Continues to Deliver
on June 8, 2026
Posted by: QueenLlama
[This review was collected as part of a promotion.] I just recently purchased a new Samsung Galaxy 26 Ultra - at least my fourth Samsung in a row. I love how easy it is to set up and how it makes my everyday life easier. I use the note feature with the pen to quickly write myself notes to help with remembering the little things. The camera is one of the best on the market - everyone tells me they can't believe the quality of my photos! With the new Galaxy AI features, I can really up my photo game now with fun edits that are easy to do. The Galaxy AI also has a feature to help my writing and spelling. I will always stay in the Samsung family as I love the quality and the ease of use. I've never been let down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has sold features
on June 8, 2026
Posted by: FlipableFanatic
[This review was collected as part of a promotion.] This phone is incredibly intuitive but it has its draw backs but those are easy to put to the side when the galaxy ai helps explain what I can do to fix most issues I'm having with any of the features that need a little more explanation. All in all great phone glad I switched to it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The new features are great.
on June 8, 2026
Posted by: Heaven2shop
[This review was collected as part of a promotion.] Love the call assistance. It's one of my favorite features on the phone. The other one is the AI that can change one photo into many different photos you can use.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi Heaven2shop, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the enhanced capabilities of your device, and that the camera features and editing capabilities have been such a standout for you. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US