Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,307 Reviews)
Rating breakdown 13,307 reviews
5 Stars
11,626
4 Stars
1,341
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Awesome phone
on June 8, 2026
Posted by: Mikeymike
[This review was collected as part of a promotion.] The Galaxy s26 ultra is really really good. The only complaints I have or notice that I have, is the phone isn't as loud as the s25 ultra when I connected to Bluetooth when I'm using it on my speakers or even just the plane speakers on the device itself. Everything else outside of that is completely better the look of the phone is better I'm so grateful that they got rid of those ugly rings that was around the s25 it's a completely new phone and the privacy mode is very very well thought of planned put together it's just really really good I hope we keep moving forward but I do hope that the new design the rumors that's going on with the horizontal camera layout on the back of the phone I think that is the 100% move to make and it will aesthetically be more pleasing to the eye and it will be better off that way for more battery space and to have mag safe wallets and different things that we like to use on our phones good job Samsung keep it up. Not to mention that Galaxy AI is really really awesome it's the best in any phone it makes the iPhones Siri looks like it woke up two days ago into the world like a underdeveloped baby.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey Mikeymike, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the amazing capabilities of your new device. We have provided a link to an article to help you with the different audio settings available on your device to help you have the best possible listening experience with your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Galaxy S26 Ultra 🥰
on June 8, 2026
Posted by: VerticallyChallenged
[This review was collected as part of a promotion.] I waited 2 years to upgrade from my S24 Ultra and it was worth it! I love the upgrades to the AI for editing and creating stickers out of your pictures, and turning yourself into characters. I love being able to say what kind of stickers or wallpaper I want and it just gets drawn for me 🥰 I'm a quad and so my accessibility Is my phone... I never thought I would like AI, but it's been so nice at summarizing websites, emails, and chats I missed. I can highlight or take a picture of anything and find out what it is or how to fix it! I've never felt more independent in my life 🥰
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey there VerticallyChallenged, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are loving your new device, and finding it such a worthy upgrade from your previous device. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on June 8, 2026
Posted by: honestreview
[This review was collected as part of a promotion.] Good device. Big enough screen. AI very limited to what it can do and not very accurate on responses. I love the routine options.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hello Honestreview, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are happy with the display size and overall usage of your device. We have provided a link to an article to help you with the enhanced capabilities of Galaxy AI to have the best possible experience with these features. We have also shared a link to the complete manual and the Samsung Support Team to help you best align the settings of your device to your usage, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Can't imagine using anything else
on June 8, 2026
Posted by: mrmac2k
[This review was collected as part of a promotion.] I am a long-time Samsung user and have always been thoroughly impressed with the devices. I am not a super user but the device and the apps available serve my purpose. I am still learning how to use Galaxy AI, so the phone makes it easier to use and understand.
I play simpler games (online chess, games that don't require wifi) due to time constraints. I'm sure the phone would be able to handle an upgrade in gaming choice.
I have always been a fan of the S Pen but admittedly don't use it to its full potential.
The camera in my opinion is the best on the market. Again, it serves my purpose well and I don't have any desire nor need to change.
I plan to be a Samsung fan (user) until Samsung changes my mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera Great, Phone has so many options and fast
on June 8, 2026
Posted by: LovemySamsung
[This review was collected as part of a promotion.] Screen is absolutely gorgeous and the AI function is fun and great to research anything. It has so many options to change on your phone, so many apps to pick from, everything can be changed keyboard, screens, and nice to use S Pen. Once you familiarize yourself with S26 Ultra you will love it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 ultra
on June 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Many great features. I love the camera and stylus. This phone has many great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this new Ultra Edition. The new features..gre
on June 8, 2026
Posted by: Pisceslovenese315
[This review was collected as part of a promotion.] I'm a huge gemini fan and I love this device. I swear gemini gives me the best ideas, recipes and anything else im looking for. Its like gemini is my personal secret weapon and once I really learn all the powers of AI...unstoppable to say the least.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highest joy ever mobile phone.
on June 8, 2026
Posted by: TeeCee
[This review was collected as part of a promotion.] I moved to a Galaxy S26 Ultra and it is clearly the highest fun and at the same time the highest productivity device I ever had. It has and does everything in a blink of an eye and honestly I do not need a laptop anymore. Galaxy Ai is my daily best friend and saves me tons of time. Thank you, Samsung, to give me this opportunity.
Value
5
Written by a customer while visiting Samsung US