Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,311 Reviews)
Rating breakdown 13,311 reviews
5 Stars
11,629
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
91 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
The best product
on May 25, 2026
Posted by: Snoopdogailen
[This review was collected as part of a promotion.] The galaxy s26 ultra is the best phone the best Ai and the best processor the best for almost every thing gaming,work and photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its super fast and camera is awesome
on May 25, 2026
Posted by: Sickgamerrage
[This review was collected as part of a promotion.] Battery life is amazing and phone apps are fast and phone doesn't get super hot. Its worth the money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen is a great feature which is unique.
on May 25, 2026
Posted by: Silent
[This review was collected as part of a promotion.] In terms of gaming, in high resolution can get good fps, but after playing long in summer device will be a bit hot. Camera quality is like crazy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Actually Helps Daily
on May 25, 2026
Posted by: Saucesoy117
[This review was collected as part of a promotion.] I use my Samsung device every day for work, streaming, navigation, and communication. The battery life and screen quality have been reliable, but the feature I use most is Galaxy AI. Live translation, writing assistance, and photo editing tools make everyday tasks faster and more convenient. The phone feels smooth during multitasking and handles gaming and video streaming without issues. Overall, it has become part of my daily routine for both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S26u great phone, but...
on May 25, 2026
Posted by: BDS731
[This review was collected as part of a promotion.] The S26u is a good upgrade over the s22u. However, Samsung has taken away features that made the S22u a great phone. IE, no longer have capability to have smart led view case. I loved that you used to be able to open the cover and the phone was ready to go. Not a fan of double tapping the screen or pressing side button, then swiping up to get into phone.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hello BDS731, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it can be when your device is not meeting your expectations, or features you have loved in the past have been changed or removed. We have provided a link to the complete manual to help you best align the settings of your device to your usage preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is amazing BUT S24u
on May 25, 2026
Posted by: edwinoromero
[This review was collected as part of a promotion.] Look like the same phone (most performance,"Maybe better battery but no big deal". Shape S24U with the square corners the look is bigger and the feeling is better, the pen is downgrade. Facial recognition is way better on S26u. Nothing disruptive, more than the display privacy function.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hey there Edwinoromero, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the capabilities of your new device, although you have preferences for the more square shape from previous devices. We have provided a link to an article to help you with the redesigned S Pen capabilities of your device to integrate them in to your usage. We have also provided a link to an article to help you with the enhanced features of Galaxy AI. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung Galaxy S26 Ultra
on May 25, 2026
Posted by: LoloLOVE
[This review was collected as part of a promotion.] I absolutely LOVE my new galaxy S26 ultra! I love galaxy in general, but i hadn't replaced my phone since I got the S22, and I loved that phone so much I had it for like 5-6 years!
The S26 has awesome optimization options, is easy to setup and the tutorials helped me learn all the new features with ease, the Galaxy AI tool helps me do all kinds of awesome things too! I take a TON of pictures too, so I'm super excited for the much larger storage option.
Definitely recommend the Galaxy S26 Ultra, and all the galaxy products! 👌🏻
The S26 has awesome optimization options, is easy to setup and the tutorials helped me learn all the new features with ease, the Galaxy AI tool helps me do all kinds of awesome things too! I take a TON of pictures too, so I'm super excited for the much larger storage option.
Definitely recommend the Galaxy S26 Ultra, and all the galaxy products! 👌🏻
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4 1/2 actually. Almost a 5
on May 25, 2026
Posted by: SamsungFan22
[This review was collected as part of a promotion.] I bought an S26 Ultra after coming from a 6 year old A71 5G. So, in my case it's a dramatic leap. Even though I've upgraded from a 6 year old mid range device I've played with a lot of phones over the years whether it be friend's phones or in store demo models. I appreciate all the AI features this phone has but have yet to really mess around with them in depth. That said, it's clear that the AI features are incredibly advanced and capable. The cameras are awesome in my book. I know some people say they're in need of an upgrade but I find the cameras very capable. As an Android device, I appreciate the customization. I love the fact this phone will have 7 years of software updates as I tend to keep phones a long time before upgrading.
Now for the negative....I do wish the S-Pen had built in Bluetooth that still had air gestures and to be able to use as a camera shutter in hand. I also feel like the S-Pen is a bit flimsy compared to past S-Pens. I don't care for how narrow it is now. Makes it a little less comfortable to hold and write on the screen and kind of feels like it can easily be snapped into two. I also wish it gad micro SD card support for expandable storage but I got the 1tb model so I'm not going to run out of storage space anytime soon. Other than those complaints it's a great phone and I'm enjoying it. I'm a Samsung guy so I'm a bit biased but I'd recommend an S26 Ultra for anyone wanting a flagship with all the bells & whistles.
Now for the negative....I do wish the S-Pen had built in Bluetooth that still had air gestures and to be able to use as a camera shutter in hand. I also feel like the S-Pen is a bit flimsy compared to past S-Pens. I don't care for how narrow it is now. Makes it a little less comfortable to hold and write on the screen and kind of feels like it can easily be snapped into two. I also wish it gad micro SD card support for expandable storage but I got the 1tb model so I'm not going to run out of storage space anytime soon. Other than those complaints it's a great phone and I'm enjoying it. I'm a Samsung guy so I'm a bit biased but I'd recommend an S26 Ultra for anyone wanting a flagship with all the bells & whistles.
Value
4
Written by a customer while visiting Samsung US