Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(10,369 Reviews)
Rating breakdown 10,369 reviews
5 Stars
9,091
4 Stars
1,027
3 Stars
154
2 Stars
37
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
2
Overrated phone
on April 9, 2026
Posted by: Keloke
[This review was collected as part of a promotion.] Phone camera is still over saturated AI features are nice but it heavily depends on AI and not actual performance. Do better Samsung.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Keloke, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with different camera settings and features to help you capture the best possible photos and videos, and get the look you are seeking with your device. We have also shared a link to the complete manual for your device to help you discover all of the amazing uses for your new device, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 9, 2026
Posted by: Herb
This phone is awesome, great camera since I came from s24 ultra, great upgrade. The display is super, I've had some so my of those phone from first note until this one. The battery is awesome and fast charging makes it even better. Performance is on point. The only issue I have witu this phone is when I put it on a flat surface and it keeps bouncing due to the raised camera on the right upper top corner. It can't never stay steady on a flat surface. It won't be a good thing for a lot of us out there. I got my wife the s26+, she started to complain about this issue. Overall, great phone.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features!
on April 9, 2026
Posted by: iiTyran
from Michigan
Privacy feature is amazing, without needing a screen protector to do it. Battery life is great, Performance is better than my old 24 ultra. The camera is smooth, love the stabilization.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good device that deserves to be great.
on April 10, 2026
Posted by: BrutallyHonest
[This review was collected as part of a promotion.] The amount of additional features that are included thanks to Galaxy AI make this device very awesome. It is only lacking a larger battery because all the processing power used for Galaxy AI drains the current battery quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features
on April 10, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I am loving the camera quality and features that have been made available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra amazing
on April 11, 2026
Posted by: Pajjanda
[This review was collected as part of a promotion.] The phone is amazing. It has features i never realized i needed until I got my phone. AI is an example that is definitely one of those features! Great job Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest features a phone could offer,to date!
on April 14, 2026
Posted by: MrJay2580
[This review was collected as part of a promotion.] #Galaxy #Galaxy AI continues to deliver innovative and unrivalled devices, from the Galaxy Buds 4 Pro to the stunning S26 Ultra range, offering unique colours with online shopping. Everyday tasks feel so seamless when using my S26 Ultra and #Galaxy AI. The features are top tier and should be the blueprint for what smartphones should offer.
The OS is extremely smooth, resulting in uninterrupted scrolling or doing any task.
All in all, a SOLID 10/10 would recommend. Stoked for the S27 Ultra
The OS is extremely smooth, resulting in uninterrupted scrolling or doing any task.
All in all, a SOLID 10/10 would recommend. Stoked for the S27 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THIS PHONE SO MUCH!!!
on April 14, 2026
Posted by: DaQueenPrettyandPetty
[This review was collected as part of a promotion.] I absolutly love my S26 Ultra. It is so fast and snappy. I love all the Galaxy AI feature especially the now brief. This phone just makes my life simpler.
I 1000% recommend.
I 1000% recommend.
Value
5
Written by a customer while visiting Samsung US