Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,410 Reviews)
Rating breakdown 11,410 reviews
5 Stars
10,008
4 Stars
1,133
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Amazing phone
on April 27, 2026
Posted by: DakotaFireStorm
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra paired with the Samsung Galaxy Buds 4 Pro feels like a system that moves at my pace. With Galaxy AI, everyday tasks get lighter. Messages are refined instantly, long conversations turn into quick summaries, and real-time translation keeps everything flowing without interruption.
What really stands out this year is the hardware jump. The S26 Ultra brings increased RAM and a more powerful chipset, so everything feels faster, smoother, and more responsive under load, whether I’m multitasking or gaming. On top of that, the new built-in Privacy Display adds a layer of control I didn’t know I needed, keeping my screen protected in public without sacrificing clarity. It can use a bit more optimization so it doesn't use so much ram to fast.
For streaming, gaming, and sports, this combo hits hard. The S26 Ultra’s display is sharp and immersive, while the Buds 4 Pro deliver rich sound with strong noise cancellation that blocks out distractions. Movies feel cinematic, games stay fluid, and everything just flows.
For work and daily life, it’s efficient without trying too hard. Calls are clear, notes and edits happen instantly, and AI tools keep me focused. The camera captures detail effortlessly, and Galaxy AI enhances it naturally.
It’s not just powerful, it’s cohesive. The S26 Ultra and Buds 4 Pro sync into my routine and quietly elevate everything I do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Daily Co-Pilot: Work, Entertainment
on April 27, 2026
Posted by: Mefra25
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has changed my routine for the better. Since I spend all day on the road working deliveries from 7:00 AM to 6:00 PM, I need a clear screen to see the GPS under the harsh sun and a powerhouse battery that can handle the daily grind without letting me down. This device delivers all of that with room to spare.
The real game-changer in my day-to-day has been Galaxy AI. It has become a true personal assistant. I use the artificial intelligence a lot to organize quick notes and, most importantly, for photo editing. Being able to effortlessly remove reflections and unwanted objects from the photos I take of my wife and son with just one tap is fantastic.
Beyond the heavy lifting at work, it is my ultimate entertainment hub. The screen quality and smoothness are unreal for streaming my suspense series or making sure I don't miss a single detail of the Cruzeiro matches and keeping up with Cartola FC on the weekend. It’s a phone that perfectly balances productivity and fun in a very simple way!
The real game-changer in my day-to-day has been Galaxy AI. It has become a true personal assistant. I use the artificial intelligence a lot to organize quick notes and, most importantly, for photo editing. Being able to effortlessly remove reflections and unwanted objects from the photos I take of my wife and son with just one tap is fantastic.
Beyond the heavy lifting at work, it is my ultimate entertainment hub. The screen quality and smoothness are unreal for streaming my suspense series or making sure I don't miss a single detail of the Cruzeiro matches and keeping up with Cartola FC on the weekend. It’s a phone that perfectly balances productivity and fun in a very simple way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are user friendly
on April 28, 2026
Posted by: Bulldog
[This review was collected as part of a promotion.] Galaxy AI is very quick and easy to use. Streaming works very well.
Speakers are very good for listening to music.
Camera is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My texting app does not work with this phone.
on May 2, 2026
Posted by: 26Ultra
[This review was collected as part of a promotion.] Galaxy AI is ok, could be better.
Like the new phone but my handcent messaging app does not work like it did with the 23 ultra.
Camera is amazing.
Screen graphics are awesome
Screen doesn't rotate to landscape mode when switching.....
Samsung downloaded, without asking if I wanted it, a 3 gigabyte file for languages, unnecessary waste of phone space. Let me choose languages I want.
Overall satisfied
Like the new phone but my handcent messaging app does not work like it did with the 23 ultra.
Camera is amazing.
Screen graphics are awesome
Screen doesn't rotate to landscape mode when switching.....
Samsung downloaded, without asking if I wanted it, a 3 gigabyte file for languages, unnecessary waste of phone space. Let me choose languages I want.
Overall satisfied
Value
3
Response from Samsung USBy R&R Team, May 4, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand that upgrading to a new device can come with a bit of a learning curve, and needing specific apps every day. We have provided a link to an article to help you troubleshoot the app not operating with your device as intended. We have also shared a link to an article to help you with the usage of Galaxy AI. We haev also shared a link to the complete manual for your device to assist you with additional features, alignment of the settings, and disabling any features you may not have interest in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 2, 2026
Posted by: GoldenTime
[This review was collected as part of a promotion.] I recently upgraded to the S26 Ultra, and I love this phone. The integrated features, like the privacy mode, are nothing short of amazing. Additionally, I've become the camera guy at all my friend hangouts since the quality of the camera is so good.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hey GoldenTime, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with your n ew device including the new Privacy Display, Galaxy AI, and camera quality. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
This feature is amazing
on May 2, 2026
Posted by: Love2watch
[This review was collected as part of a promotion.] This phone specs is amazing with camera features the screen time is awesome and watch movies and do homework in a speed time. Talking to your friends is amazing and the privacy display anybody can look in your phone again.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Love2watch, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with the specs and usage of your device, including the new Privacy Display. We hope you'll reach out to us again in the future if you have questions, or wish to provide further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on May 4, 2026
Posted by: CTcreationz
[This review was collected as part of a promotion.] The AI feature on the phone is great. Works smoothly and perfect
Value
5
Response from Samsung USBy R&R Team, May 4, 2026
Hi there CTcreationz, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your new device, and finding the addition of Galaxy AI to make the whole thing smooth and easy to use. We have provided a link to the Samsung Support Team for your convenience. They an assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra: The Ultimate AI-Powered Phone
on May 5, 2026
Posted by: LL2pharma
[This review was collected as part of a promotion.] The new Samsung Galaxy S26 Ultra is easily one of the most impressive business smartphones I’ve used. Samsung really elevated productivity with Galaxy AI — from summarizing long emails and meeting notes to helping draft professional responses in seconds. The live translation tools are a huge advantage for business travel and global communication, making conversations seamless and efficient.
Multitasking is effortless with the massive display, lightning-fast performance, and S Pen integration for quick notes, signatures, and presentations on the go. The camera is also outstanding for creating polished content, scanning documents, or jumping into crystal-clear video calls.
What stands out most is how AI feels practical instead of gimmicky. It saves time, keeps me organized, and helps me work smarter throughout the day. If you need a premium phone that blends power, professionalism, and next-level intelligence, the Galaxy S26 Ultra delivers.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hello there LL2pharma, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your device, and finding it easy with the addition of Galaxy AI and the S Pen. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US