Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(10,369 Reviews)
Rating breakdown 10,369 reviews
5 Stars
9,091
4 Stars
1,027
3 Stars
154
2 Stars
37
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
New s26 ultra
on April 5, 2026
Posted by: DADPOOLFIT
[This review was collected as part of a promotion.] Love the integration of Ai and the privacy screen. Kind of disappointed the s pen lost the bluetooth function though. Been a galaxy user for years and will continue to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Strong and fast premium experience
on April 5, 2026
Posted by: HuskyFan
[This review was collected as part of a promotion.] The galaxy s26 ultra is a strong phone I'll probably be using for at least the next five years. The galaxy ai is pretty helpful with helping me use all of the phones many features and for looking things up instantly.
All the apps I use (games, youtube, work apps) run incredibly smoothly. Even the biggest games i download run at an easy 60 frames.
I use my phone everyday for work and have never ended a day below 50% battery despite constant use playing music. Im especially a fan of how many screen options I have for when I want a fast, beautiful image or maximize battery life for when I can't charge my phone for an extended period. The privacy display is also pretty nice to have for scrolling videos while on break.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed lots of memory love the camera and acc
on April 6, 2026
Posted by: Axieboutme
[This review was collected as part of a promotion.] My Galaxy S26 ultra is the best phone I've ever owned lots of storage lightning fast sleek design the camera is amazing I love this phone i will own it for a very long time this is my second ultra S26 and hopefully it will stand the test of time im pretty rough on my phone is work in a fast paced production facility and sometimes I drop it off my lap while I'm on the forklift that's why I'm so happy to use the otter box case to keep it safe the pen included makes great time while filling out forms and just doodling id highly recommend this phone to anyone who is looking for a phone of a lifetime..you will definitely be in love with your purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in the camera
on April 6, 2026
Posted by: SamsungGrl
[This review was collected as part of a promotion.] I am honestly disappointed with my galaxy S26 Ultra. I had the S23 Ultra and the that camera is amazing. This camera is basically going backwards. They replaced the actual zoom with Galaxy AI zoom and it took away the quality of the image making it look sepaninstead of have actual color to the image. It also is less clear and crisp when taking photos in general. I took the exact same photo and the s23 won out by a long shot. I loved that I could remove something from the image in the past on my own but now there is only one Galaxy AI option and then it adds ai to your photo automatically watermarking it. The privacy screen is cool but the only thing really going for this phone. For the extra price I am honestly super disappointed.
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hi there SamsungGrl, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when you feel that your new device is not meeting your expectations in overall quality. We have provided links to resources to help you with the changes to the different settings and features on your camera, and help you troubleshoot the instances where you find the photos blurry or dark. We have also shared a link to the complete manual to help you best align the settings of the device to your preferences, and disable any features you are not interested in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE the S26 Ultra
on April 6, 2026
Posted by: TwiztidDoc
[This review was collected as part of a promotion.] I absolutely LOVE my new S26 Ultra. I use my phone fairly rigorously all day, and the battery just never quits! I am a contractor so I am constantly streaming music, using GPS, and going in/out of various apps. I charge my phone overnight and I don't think it's EVER been under 20% since I bought it!
I am not HUGE in to using the Galaxy AI features, but I have played around with some of the photo editing, call screening, and battery management features.
I am not HUGE in to using the Galaxy AI features, but I have played around with some of the photo editing, call screening, and battery management features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's looks like your in it
on April 7, 2026
Posted by: Red1
yeah everything looks good I appreciate it works a lot it just a little slow trying to get that to work too and then trying to get the the everything to work like the controller and all that it's still not working trying to connect it but if y'all can help me out with that yeah if y'all could let me know and hook it up for me please thank you
Written by a customer while visiting Samsung US
Customer Rating
5
Most dynamic useful reliable phone from samsung!
on April 7, 2026
Posted by: SAMSUNGonly
[This review was collected as part of a promotion.] I love all the mew features it's so useful with all the updated features and all the new personalizeable settings make this phone not only useful but extremely dependable for all my work home and organizational needs . amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
We want our bluetooth pen mic
on April 9, 2026
Posted by: Cmm49er
from Miami Beach
We want our pen to be connected to Bluetooth again, best part of the pen
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Cmm49er, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when features you have loved using in the past have been changed. We have provided a link to an article to help you with the redesigned features of your S Pen to help maximize your experience with this unique accessory. We have also shared a link to the complete manual to help you with additional gestures you can use with your device for remote control. We have lastly, shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US