Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,381 Reviews)
Rating breakdown 11,381 reviews
5 Stars
9,981
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Loving this phone
on May 8, 2026
Posted by: Hometec
[This review was collected as part of a promotion.] I'm experiencing my first upgrade in three years. Upgrading from the Samsung Galaxy S23 to the S26 Ultra has been an amazing experience. Not only can I tell and see all the improvements that were made to the cameras, to the application process, to the simplification and the ease of use. I am enjoying the Galaxy S26 so much that I know I'll probably be keeping this phone for three years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From S22 Ultra to S26 Ultra 🤯
on May 8, 2026
Posted by: HippieTechGuy
[This review was collected as part of a promotion.] Going from the S22 to the S26 was a very nice upgrade. The most noticeable difference is the Galaxy AI features. I use the call screening all the time, being able to instantly move things to my calendar from text is amazing. The camera is insane.
This phone has made my work so much easier. I highly recommend it for anyone who needs a computer in there pocket, it has 1tb hard drive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love how fast this phone tirelessly charges
on May 9, 2026
Posted by: Cwwia1
[This review was collected as part of a promotion.] This phone is awesome downloads new apps in a flash
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Poor features
on May 11, 2026
Posted by: Jcarterp
Worst phone ever. Poor cell tower reception, poor detail camera, poor car connection, poor help when typing, poor text adds ads to your texts, just a piece of poop.
Cell tower connection impossible indoors, camera detail on pictures is bad, you can type something wrong spelled and no prompt, ads are added to your texts taking key words from your texts, everything you get in the car your car play tells you to review your notifications and reset your map. The list goes on of the problems never before seen with a less expense phone. I would not recommend.
Cell tower connection impossible indoors, camera detail on pictures is bad, you can type something wrong spelled and no prompt, ads are added to your texts taking key words from your texts, everything you get in the car your car play tells you to review your notifications and reset your map. The list goes on of the problems never before seen with a less expense phone. I would not recommend.
Response from Samsung USBy R&R Team, May 11, 2026
Hey Jcarterp, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your device is not meeting your expectations or operating as intended. We have provided links to resources to help you troubleshoot the connection to your carrier, remove pop up ads, get the best possible photos and videos, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Review for my new S26 Ultra
on May 11, 2026
Posted by: TheDarkWolf
[This review was collected as part of a promotion.] The S26 Ultra is a HUGE improvement over my S24. It has new great features like the Galaxy AI I can use to create endless themes for my phone backgrounds since I get bored with using a background for too long. The Galaxy Ai also really helps me every day at my delivery job, giving me the fastest routes so I can keep on making my customers happy. I also really love the S26 Ultra includes built in privacy display, so I can keep my information safer from prying eyes and when in public. The camera is amazing, I can take clear pictures from half a mile away. My screen has to clearest picture and everything runs flawless. I highly recommend this phone over anything. 5 out of 5 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra is ULTRA awesome
on May 12, 2026
Posted by: BrianIsCool
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerhouse that redefines the flagship experience. Its standout feature is undoubtedly the pro-grade camera system, which delivers incredibly sharp details and professional results even in challenging low-light environments. Whether capturing night cityscapes or indoor portraits, the clarity is unmatched.
The integration of Galaxy AI takes productivity to the next level, offering intuitive tools that simplify complex tasks and enhance photo editing with a few taps. Additionally, the privacy screen is an extremely cool and practical touch, ensuring your sensitive data remains yours alone while maintaining excellent display quality. For anyone seeking the pinnacle of mobile technology, the S26 Ultra is an absolute winner.
The integration of Galaxy AI takes productivity to the next level, offering intuitive tools that simplify complex tasks and enhance photo editing with a few taps. Additionally, the privacy screen is an extremely cool and practical touch, ensuring your sensitive data remains yours alone while maintaining excellent display quality. For anyone seeking the pinnacle of mobile technology, the S26 Ultra is an absolute winner.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey BrianIsCool, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving capturing amazing photos and videos with your device regardless of the environment, and that Galaxy AI has enhanced your productivity and creativity. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on May 12, 2026
Posted by: Mariaaaa
[This review was collected as part of a promotion.] I love the phone but there is one small issue with it and its with the s pen. If I try to use it with a magsafe popsocket or any magsafe case it will skip spaces in the screen. The magnet interferes with the s pen. Which is very inconvenient. If I don't have a magsafe popsocket it the phone gets hard to hold
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Mariaaaa, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the usage and capabilities of your device thus far. We understand wanting to use all of the available features on your device, and the ease of use is important to you. We do have cases available that help you both protect your device and make use of the magnetic connection for the charger. WE have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with the charging of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect products
on May 12, 2026
Posted by: OfficialJay
Display camera Battery
Performance Durability nice
Performance Durability nice
Response from Samsung USBy R&R Team, May 13, 2026
Hello OfficialJay, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how perfect you are finding this new device, and that the display quality, camera, and battery life are such standout features for your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US