Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(14,410 Reviews)
Open Ratings Snapshot
Rating breakdown 14,410 reviews
5 Stars
12,584
4 Stars
1,451
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product. 
(
97 out of 148
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
4 out of 5
4
Phone overall review
on March 20, 2026
Posted by: Exocetman
[This review was collected as part of a promotion.] The phone is pretty great. Nice cameras the AI has been helpful. Size hasn't changed much from older models. S-Pen I'm abit unset about not having remote button feature. Nice fast charging.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best upgrade ever!
on March 20, 2026
Posted by: R21981
[This review was collected as part of a promotion.] I recently upgraded from the S25 Ultra to the S26 Ultra, and I am very impressed with the new product. I particularly enjoy the updated design and new features, such as the privacy screen and the overall performance.
It is an excellent device, and I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and Crisp
on March 20, 2026
Posted by: CarbonatedKiwi
[This review was collected as part of a promotion.] Camera is outstanding, editing features 👌. AI makes features seamless.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has went above my expectations.
on March 20, 2026
Posted by: SamsungGirl26
[This review was collected as part of a promotion.] The features of this phone have been exceptional. Galaxy AI as well as the integrated privacy screen is a huge upgrade. This phone is so easy to navigate and learn. Graphics are great. Speed of the processor and even just surfing the web is great. I would give this product a 10/10.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 20, 2026
Hey SamsungGirl26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device such a surprise in the best way possible, and that you are finding it easy to use with all of the enhanced features available. We have provided a link to the Samsung Support Team for you convenience if you have questions during the usage of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love The Samsung Galaxy Line
on March 20, 2026
Posted by: VCR108
[This review was collected as part of a promotion.] I've been using Galaxy phones since they first came out and have been a huge fan since the pen was first introduced.
The new S26 Ultra is a great phone. Love all the features especially the AI which I use daily!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on March 20, 2026
Posted by: Carol
from 10 nino court apt 10, 10
how much the pain right away I mean you know I don't have money right now can I get be billed in a month
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything Is Organic
on March 20, 2026
Posted by: TheFirstCurse
[This review was collected as part of a promotion.] The galaxy AI is absolutely the best image eraser/creator on any phone. Didn't even need to download a 3rd party app. I pre-ordered the phone and came early. I'd still prefer some type of metal for the back of the phone but the glass feels fine. Camera is absolutely Chef's Kiss.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 20, 2026
Hello TheFirstCurse, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying the ability to take such amazing photos and videos and edit them in such fun and unique ways. The back of the device is designed to allow for wireless charging, and some materials can block this signal and not allow for this feature. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Versatile and very powerful
on March 20, 2026
Posted by: Suly1413
[This review was collected as part of a promotion.] This Samsung device is perfect for my needs. I use it for work and streaming every day. The new Galaxy AI features are very helpful and make the interface feel much more intuitive. It is a great all-around product for anyone who needs a reliable phone for school, entertainment, or professional use.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 20, 2026
Hey Suly1413, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the amazing features and capabilities of your new device, and that it has been so great for both work and personal uses. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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