Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(17,994 Reviews)
Rating breakdown 17,994 reviews
5 Stars
15,714
4 Stars
1,809
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
105 out of
165)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
2
Product is fair
on September 28, 2026
Posted by: Polksterw
[This review was collected as part of a promotion.] We traded our S23 Ultras for S26 Ultra. No difference in speed or usability. The camera on the S26 is not as good as the S23. Would not have spent the money if we knew this ahead of time as we were seeking to upgrade and not just trade.
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Hello Polksterw, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device that feels exciting to explore and use every day. We have provided links to resources to help you fully explore the enhanced capabilities and available features of your device. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Another awesome release!
on September 28, 2026
Posted by: SamsungLifer
[This review was collected as part of a promotion.] Best flagship upgrade yet!
I love the phone from the moment I unboxed it. Despite the massive 6.9-inch screen, the slim profile and balanced weight mean it feels amazing in my hand for everyday use. My favorite feature by far is how Samsung handled screen security—the privacy display is innovative, narrowing the viewing angle on demand so people next to me in public can't read my texts or sensitive apps. I couldn't be happier that I chose the Galaxy S26 Ultra!
I love the phone from the moment I unboxed it. Despite the massive 6.9-inch screen, the slim profile and balanced weight mean it feels amazing in my hand for everyday use. My favorite feature by far is how Samsung handled screen security—the privacy display is innovative, narrowing the viewing angle on demand so people next to me in public can't read my texts or sensitive apps. I couldn't be happier that I chose the Galaxy S26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on September 28, 2026
Posted by: prensch
[This review was collected as part of a promotion.] I had been doing just fine with my S22 Ultra, but I chose to finally upgrade, and I couldn't be happier. Absolutely awesome battery life. The cameras are even better (I didn't think that was possible). Overall form factor and user interface is great. I feel like I have challenged this device in every way I possibly can, and it just keeps coming back for more. The only con I have (and its very minor) is the reduced functionality of the S-Pen. I got accustomed to using it to remotely control my camera, but sadly that functionality is gone. Im sure there was some solid reasoning behind it, but that is my only gripe. I am so glad I chose to finally upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on September 28, 2026
Posted by: AlwaysSamsung
[This review was collected as part of a promotion.] I chose this phone because I love the galaxy series I have been continuously upgrading when the new models come out I will never switch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience
on September 28, 2026
Posted by: Akbakes
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone with amazing camera quality and plenty of cool features—and it definitely hasn’t disappointed! The photos and videos are incredibly clear, vibrant, and detailed, even in lower lighting. I’m still discovering new features, which makes the phone fun to use, and everything runs smoothly and quickly. I would absolutely choose the Galaxy S26 Ultra again and recommend it to anyone who wants a powerful phone with an outstanding camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It does the job but
on September 28, 2026
Posted by: Lenalovez
[This review was collected as part of a promotion.] Its an okay phone. I will say I was pretty disappointed comparing it to the note 20 ultra but it is still a great phone. The camera is amazing in some lighting but Im still having a hard time figuring out how to adjust it for night time or even up close things. I never had an issue with prior galaxies. I love my phone but I expect more, maybe Samsung has just spoiled me too much with the Note.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
MH -S26 Ultra
on September 28, 2026
Posted by: SnarkyPro
[This review was collected as part of a promotion.] I have had three of the S series phone and I chose to upgrade by getting a fourth. It is my phone of choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everyday camera that actually keeps up
on September 28, 2026
Posted by: Meganwildphotography
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra, and honestly, I chose Galaxy a long time ago. I've been on Galaxies since the original — Avatar and all — and I've never once wanted another brand. The photos are simply the best.
That's why I reach for it first. Close-up wildlife, no camera bag, no excuses. An iguana's scales, a mushroom's texture, a snake's eye in the moss — the detail holds, and the background stays clean when I want the subject to own the frame.
I stream, I watch movies, I use the S Pen to mark crops and jot notes. The battery carries a full day of shooting and editing. I'm still finding new features, and nothing has felt limited.
I chose this phone for the camera. It became everything else.
That's why I reach for it first. Close-up wildlife, no camera bag, no excuses. An iguana's scales, a mushroom's texture, a snake's eye in the moss — the detail holds, and the background stays clean when I want the subject to own the frame.
I stream, I watch movies, I use the S Pen to mark crops and jot notes. The battery carries a full day of shooting and editing. I'm still finding new features, and nothing has felt limited.
I chose this phone for the camera. It became everything else.
Value
5
Written by a customer while visiting Samsung US