Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,015 Reviews)
Rating breakdown 11,015 reviews
5 Stars
9,661
4 Stars
1,089
3 Stars
163
2 Stars
39
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
4
I wish there was more to the unbox Experience
on May 21, 2026
Posted by: Felippe
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S23 Ultra to the S26 Ultra, and overall I’m very happy with the device. The phone feels lighter, more modern, and beautifully designed. I chose the gold version that was available online, and it looks amazing — honestly, I think this color should also be available in stores because it’s stunning.
That said, I feel like I have only explored a small fraction of what the phone can do — probably not even 20%. Coming from the S23 Ultra, it’s actually hard to immediately spot what the major differences are in daily use. I know the device is more powerful and that there are many new AI capabilities, but it isn’t always clear how to discover or leverage them.
I think Samsung could greatly improve the onboarding and unboxing experience. For example, when someone upgrades, the phone could highlight: “You came from this device — here are the 5 new things you should try first.” Even small suggestions over the first few weeks like “Try this feature today” would help users explore the innovations you’ve built.
AI is especially important here. Samsung talks a lot about AI features, but AI is still new to most people. Users don’t always know how to use these tools or how they can improve everyday tasks. I’m personally a big AI enthusiast and early adopter — I use Gemini extensively for work — and I would love to see clearer guidance on how the Galaxy AI can act as a true assistant or co-pilot, not just for personal tasks but for productivity as well.
That said, I feel like I have only explored a small fraction of what the phone can do — probably not even 20%. Coming from the S23 Ultra, it’s actually hard to immediately spot what the major differences are in daily use. I know the device is more powerful and that there are many new AI capabilities, but it isn’t always clear how to discover or leverage them.
I think Samsung could greatly improve the onboarding and unboxing experience. For example, when someone upgrades, the phone could highlight: “You came from this device — here are the 5 new things you should try first.” Even small suggestions over the first few weeks like “Try this feature today” would help users explore the innovations you’ve built.
AI is especially important here. Samsung talks a lot about AI features, but AI is still new to most people. Users don’t always know how to use these tools or how they can improve everyday tasks. I’m personally a big AI enthusiast and early adopter — I use Gemini extensively for work — and I would love to see clearer guidance on how the Galaxy AI can act as a true assistant or co-pilot, not just for personal tasks but for productivity as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Years of Galaxy Upgrades and This One Stands Out
on May 21, 2026
Posted by: Krishna
[This review was collected as part of a promotion.] I’ve been part of the Samsung Galaxy journey since the Galaxy S21 Ultra, and upgrading each year has honestly become a tradition for me. Every new device brings improvements, but the Samsung Galaxy S26 feels like a bigger step forward than I expected.
From the moment I turned it on, the display immediately stood out — bright, smooth, and incredibly immersive whether I’m watching videos, working, or just scrolling. Performance has been flawless so far. Apps open instantly, multitasking feels effortless, and the battery easily keeps up with my full day of work and entertainment.
The biggest surprise for me has been Galaxy AI. Instead of feeling like a tech demo, the AI features actually help in real life. Editing photos takes seconds, suggestions feel smart and natural, and everyday tasks feel faster and easier. It’s one of those upgrades you don’t realize you needed until you start using it daily.
What keeps me loyal to Samsung after all these years is consistency. Each phone improves while still feeling familiar, reliable, and premium. After upgrading every year since the S21 Ultra, I can confidently say this is one of the most polished Galaxy devices yet.
For anyone considering an upgrade, this phone truly feels like the future of smartphones — powerful, intelligent, and designed for real everyday use.
From the moment I turned it on, the display immediately stood out — bright, smooth, and incredibly immersive whether I’m watching videos, working, or just scrolling. Performance has been flawless so far. Apps open instantly, multitasking feels effortless, and the battery easily keeps up with my full day of work and entertainment.
The biggest surprise for me has been Galaxy AI. Instead of feeling like a tech demo, the AI features actually help in real life. Editing photos takes seconds, suggestions feel smart and natural, and everyday tasks feel faster and easier. It’s one of those upgrades you don’t realize you needed until you start using it daily.
What keeps me loyal to Samsung after all these years is consistency. Each phone improves while still feeling familiar, reliable, and premium. After upgrading every year since the S21 Ultra, I can confidently say this is one of the most polished Galaxy devices yet.
For anyone considering an upgrade, this phone truly feels like the future of smartphones — powerful, intelligent, and designed for real everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still new to me
on May 21, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] So far I love my new s26 ultra! I'm still learning the galaxy AI but I'm excited to use it with my photos and helping me write. The privacy screen was a big reason I wanted the s26 ultra and it's everything I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fresh look
on May 21, 2026
Posted by: miguelrodz
[This review was collected as part of a promotion.] After using the Samsung Galaxy S26 for several days, I can confidently say it’s one of the best smartphones I’ve owned. Samsung has really taken the experience to the next level, especially with its built-in AI features.
The performance is incredibly fast and smooth. Apps open instantly and multitasking feels effortless. The display is beautiful—bright, sharp, and perfect for watching videos, browsing, or working on the go.
What impressed me the most is the AI integration. The AI features actually feel useful in daily life. It can intelligently enhance photos, suggest smart edits, help summarize text, and even assist with writing messages or notes. It feels like having a smart assistant built directly into the phone.
Battery life is also excellent and easily lasts throughout the day. The cameras capture very sharp photos, even in low light conditions.
Overall, the Galaxy S26 delivers premium design, powerful performance, and truly helpful AI tools. It’s not just a fast phone it’s a smart device that makes everyday tasks easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 21, 2026
Posted by: CINQUE
[This review was collected as part of a promotion.] Samsung continues to go above and beyond when it comes down to innovation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is definitely faster than my S23 Ultra
on May 21, 2026
Posted by: BUTCHN
[This review was collected as part of a promotion.] Overall the S26 Ultra is better than my S23 Ultra..I have only found one bug and it's a character input which is probably software related, but other than that, it seems better.
It does take some getting used to since my last phone update was 3 years ago.
It does take some getting used to since my last phone update was 3 years ago.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never disappointed
on May 21, 2026
Posted by: Flash76
[This review was collected as part of a promotion.] Every time I buy a Samsung product, I’m reminded why I stay with the brand: it simply works. Galaxy AI has made a huge difference in my daily life. It helps me write better, translate conversations, and keep my tasks organized without effort.
When I want to relax, I use it for streaming, gaming, and watching sports, and the experience is always smooth. The camera is also impressive, especially at night, and the AI editing tools make everything easier.
It’s a device that adapts to everything I do throughout the day. Whether I’m working, studying, or unwinding, it always delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great. Everything is fast and smoot.
on May 21, 2026
Posted by: Tluster23
[This review was collected as part of a promotion.] I believe Galaxy AI is completely changing the way we use phones. It allows me to edit pictures, complete tasks using voice commands, and I also use it with my Galaxy Buds. My phone is very important to my day to day tasks. I use it for work, school, and my personal life. NOW Nudge is also becoming a great asset.
I love how fast this phone and and how fast it charges. I like that is slimmer and lighter than the other ultras. I am extremely happy with my purchase and I plan to use this phone for years.
Value
5
Written by a customer while visiting Samsung US