Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,380 Reviews)
Rating breakdown 11,380 reviews
5 Stars
9,981
4 Stars
1,131
3 Stars
165
2 Stars
40
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
The look of the design of the phone
on April 27, 2026
Posted by: JDP1231
[This review was collected as part of a promotion.] I'm totally digging the phone's design, especially the violet color. I mean, seriously, the violet one is my absolute fave out of all the phones I've ever had. I think violet is the coolest and most awesome color; I just love it. It's the best color out there. It feels pretty good in my hands too. I like the design, and I'm obsessed with the S Pen. I love using the S Pen; it's my favorite thing to do. I love tapping and using it. The only bummer is the brightness. When you're outside, you can barely see the screen. I can't see the phone at all when I'm outside, even on a cloudy day with no sun. I can't see the phone, but with other phones, I can see them just fine. This one, though, is the exception.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is great
on April 27, 2026
Posted by: RCBOOSH
[This review was collected as part of a promotion.] Galaxy AI is great. Privacy screen is sick and useful in public.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Muddysquirrel
[This review was collected as part of a promotion.] Phone runs smooth and I really like the the way its curved and the amount of memory it has compared to my s24
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best performance and design
on April 27, 2026
Posted by: Done93
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra for a while now, and there is a lot to love. The daily performance is incredibly fast, handling everything I throw at it effortlessly. The design is sleek and the display is absolutely beautiful. However, I have to make my position clear: I am strongly disappointed that Samsung discontinued the titanium frame for this model. For an "Ultra" flagship device, stepping back to aluminum feels like a downgrade in premium quality. The phone itself is a powerhouse, but dropping the titanium was a mistake. Samsung, please bring it back to the Ultra lineup!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 27, 2026
Posted by: thnksfrthmmrs
[This review was collected as part of a promotion.] Recently upgraded from Galaxy S23 Ultra and it was such a smooth transition. Smart Switch made it seem like I was on the same device, just with faster processing and a longer battery! Galaxy AI can be a useful tool.
The only downside to the S26 Ultra so far is the rounded corners. On my S23, it had square corners. Where the S-Pen fits on the S23, the base of the pen was flat and flush along the base of the phone. I never had to worry about the direction the pen was going in. With the S26, however, the corners are rounded so the S-Pen's base is also rounded. As such, the pen only fits in going a specific direction and I have to make sure I'm doing it the right way. I much preferred the S23 S-Pen positioning.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The pen doesn't work
on April 27, 2026
Posted by: Ed7012
[This review was collected as part of a promotion.] Galaxy AI that's really good but you need learn about use all tools
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey Ed7012, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it can be when your device is not meeting your expectations and features have been redesigned. We have provided a link to an article to help you with the S Pen features available for your device. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Samsung Community
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
3
It is difficult to take a screenshot
on April 27, 2026
Posted by: Mary67
[This review was collected as part of a promotion.] I use it to talk, text, take pictures, internet surfing, and for social media. I find voice texting impossible on this phone. Also, its difficult to take a screenshot. Neither should be complicated but are with this new phone.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey there Mary67, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important the easy and seamless usage of your device is to you every day. We have provided a link to the complete manual for your device to help you with both the button press and hand swipe gesture you can use for a screenshot to help you find the way that works best for you. We have also provided a link to the Samsung Support Team to assist you with the voice text you mention causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Better than S25 but needs updates
on April 27, 2026
Posted by: QueueTQ
[This review was collected as part of a promotion.] I was really excited to try out my new S26 Ultra.
One of those things I was looking forward to was the new camera.
One of those things I was looking forward to was the new camera.
Pretty good.
However, when I'm trying to zoom in the subject gets grainier than the S25 did. I could zoom in forever on that phone, especially on video.
On the S26 it seems to start to get grainy or blurry after 3x zoom on photo 5x zoom on video. I always clean my lens before I take pictures or videos to make sure that it is clear.
I'm hoping they'll have an update to make this a non-issue soon.
The phone is very similar to the S25 Ultra with some minor improvements & tweaks.
If they fix the camera bugs, I will give it a 5 out of five stars
Value
4
Written by a customer while visiting Samsung US