Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,378 Reviews)
Rating breakdown 11,378 reviews
5 Stars
9,980
4 Stars
1,130
3 Stars
165
2 Stars
40
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Features are great. Phone feels well in the hand.
on April 22, 2026
Posted by: Narenz
[This review was collected as part of a promotion.] Galaxy AI is okay. Phone feels like my s25 ultra. Not really an upgrade. If I'm to be honest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow just wow
on April 22, 2026
Posted by: Shmoelovesphone
[This review was collected as part of a promotion.] This is an amazing phone. Great camera for day and night pictures. Super vivid and clear display. Watch movies like I'm watching tv. Works great with my Galaxy buds 4 pro. AI system is next level
Value
5
Response from Samsung USBy R&R Team, April 22, 2026
Hi there Shmoelovesphone, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the enhanced display quality for your streaming, and loving capturing amazing photos and videos with your device. We have provided a link to the complete manual to assis tyou with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
No Complaints, But Nothing That Blows Me Away
on April 22, 2026
Posted by: GIJoel749
[This review was collected as part of a promotion.] I upgraded to this phone from an S23 Ultra and, while I don't regret it, there's nothing that really stands out to me as a huge improvement to my daily use. I'm not someone who games on mobile or worries about specs much, so I'm not the right person to ask about those types of things. The new changes that I do notice are either minor or too niche to move the needle much. With all that said, I don't have any complaints about the phone and do find it to be a small upgrade over the S23 Ultra. As a bit of a tech rube, I'm sure this phone is better than I have expressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 22, 2026
Posted by: Joker43
[This review was collected as part of a promotion.] This phone is better than I expected. It's very fast the AI is wonderful and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what it should be
on April 22, 2026
Posted by: Flohorse46
[This review was collected as part of a promotion.] S26 is such a disappointment. I bought extra for luxury feel. It should look like aluxury NOTE phone. This doesnt look any different from s26 or s26 plus. Very disappointed in the materials. Feels cheap compared to my s24. I want NOTE ULTRA looks and materials. If you are going to continue to call s26 ultra I am no longer buying/upgrading. I was definitely a Samsung fangirl. Ive had Samsungs since the S2. Bring back real ULTRA luxury, s27 in a square shape with premium materials.
Value
3
Response from Samsung USBy R&R Team, April 23, 2026
Hello Flohorse46, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that you've made a good investment in a new device. The change from titanium to armor aluminum helps provide a more lightweight design, better maintenance of optimal temperature, and great durability. We have provided a link to the Samsung Support Team if you have questions about these changes or any features of your new device We appreciate you beiing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
It's okay but nothing exciting for an upgrade
on April 22, 2026
Posted by: Haistensmom
[This review was collected as part of a promotion.] I upgraded from the s23 ultra to the s26 ultra no huge noticeably change in them other than the screen somewhat bigger The camera's a little better and the AI features which I don't use so if I had to do it all over again I would still upgrade because they gave me a great discount on this one but if I didn't need a new phone I would not have done it because the price they gave me for my old phone I couldn't buy a new one for that. All the while I do enjoy this song and have not had any issues out of it as I did my s23 every now and then so far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from the S22 Ultra!
on April 22, 2026
Posted by: Diesel360
[This review was collected as part of a promotion.] It was finally time for the wife and I to upgrade our phones from the S21 and S22 to the new S26 series! Major upgrade! The camera is amazing, and the addition of Galaxy AI has been very helpful.
We take a ton of photos and videos of our little ones, and the quality is awesome! I mostly use my phone to listen to music and watch videos/movies. I use Galaxy AI to help organize my thoughts and manage my schedule.It's also great at helping assist with composing text and emails.
The phone feels good in the hand and the build quality is incredible!
Highly recommend if you're in the market for an upgrade or just looking for a quality product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back to Galaxy
on April 24, 2026
Posted by: HappyLady01
[This review was collected as part of a promotion.] I really like my Galaxy S26 Ultra. The AI is very intuitive. It has some great features to keep my phone safe.
Value
4
Response from Samsung USBy R&R Team, April 24, 2026
Hello HappyLady01, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are overall happy with your device, and finding Galaxy AI easy to use for your needs. We have provided a link to the complete manual to help you with additional features like the new Privacy Display, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US