Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(17,990 Reviews)
Open Ratings Snapshot
Rating breakdown 17,990 reviews
5 Stars
15,711
4 Stars
1,808
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
This cell phone is great—the perfect phone.
on September 28, 2026
Posted by: KaPeCe
[This review was collected as part of a promotion.] Excellent device—comfortable, fast, and resistant to bumps and drops. I am very, very happy with this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best camera and best batery life
on September 28, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I love that the batery last over 30 hours and i dont have to be scared if i forgot to charge my phone overnight. The camera speak for itself. I would always buy samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice camera
on September 28, 2026
Posted by: Eviesmom
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because most of my past phones have been in this series and I think overall this is a good product. This particular phone has been problematic, and makes me question if this model was my best choice, as something is always not working and I need to constantly restart my phone when some function isn't working properly or freezes up.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 29, 2026
Hi Eviesmom, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with any additional frustrations, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great choice
on September 28, 2026
Posted by: Adrian
[This review was collected as part of a promotion.] "I chose this Samsung model and after a few weeks of use I can say that it was a very good choice. The device works quickly and smoothly, the screen is of great quality, and the battery is easy for me to use all day. I also like the design, appearance and number of useful features. The whole thing feels like a premium product and definitely met my expectations. I am happy to use it every day and would choose it again."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the my new galaxy
on September 28, 2026
Posted by: Frank23
[This review was collected as part of a promotion.] I love the features of my new Samsung. I chose the new Galaxy S26 Ultra in light blue, it seems spectacular to me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best no another phone brand .
on September 28, 2026
Posted by: Zelly86
[This review was collected as part of a promotion.] Good day y'all I choose samsung because it's a leading brand phone company others try but nowhere in the league very classy and spectacular design brand of phone .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy S26 Ultra
on September 28, 2026
Posted by: Thooper813
[This review was collected as part of a promotion.] I previously had a Samsung Galaxy A53. It was a great phone and served its purposes well, but it had reached the end of its lifespan. I had traded it in twice and decided it was time for a new one. The Galaxy S26 Ultra was perfect. I chose to go with this option because it was the latest, greatest model, it had more features, more functionality, and more storage space. I was originally at about 52% utilization on my old phone, and on my new phone I'm now at about 40%. That's including additional files that I've added since my upgrade. The AI features are exceptional. I am able to perform repetitive tasks quickly and efficiently without having to deal in the mechanic of what's going on. I maintain doc files spreadsheets, and other file formats using the apps I have. All in all, the upgrade has been very productive!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra is worth the upgrade from a Pixel
on September 28, 2026
Posted by: Jcs1970
[This review was collected as part of a promotion.] I chose to upgrade from a pixel 9 pro xl to a S26 ultra And it has been a good decision. The S26 ultra is overall much faster at everything and I had Pixel phone for several generations And i know them well. Pictures, in my opinion, are much better quality and the phone takes pictures much faster. The processor is definitely the faster and my s26 charges so much faster And I feel the battery lasts much longer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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