Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(6,693 Reviews)
Open Ratings Snapshot
Rating breakdown 6,693 reviews
5 Stars
5,875
4 Stars
651
3 Stars
100
2 Stars
26
1 Star
41
70%of customers recommend this product. 
(
55 out of 79
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Ultra phone to get the work done
on March 23, 2026
Posted by: Ultraman
[This review was collected as part of a promotion.] Love the screen, the keyboard is the right size for typing. The cameras are excellent with the different zoom options. The versatility of the camera makes it a powerful capture device. The phone is fast and smooth in running all the apps. Galaxy AI companion is very helpful for me in fixing photos in post.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy ai are truly revolutionary
on March 24, 2026
Posted by: MrEDude
[This review was collected as part of a promotion.] I love the feel of this phone, it's solid! The processor is stupid fast and I love all of the Galaxy AI features that come right out of the box. My favorite is the photo AI generator that is built right into the Gallery app!
I also game on the phone and there is 0 lag from what I have experienced so far.
The camera is excellent quality, I just wish that it showed what per detail while zoomed in but other than that, no complaints.
I love this phone and I highly recommend it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a unique way that no other phone
on March 24, 2026
Posted by: Menace13
[This review was collected as part of a promotion.] So I use my phone for pictures which has an incredible camera zoom to it also to do work with galaxy AI is extremely helpful I love this phone the privacy screen that you can turn. On and off I use it for all around tasks it can do anything you ask it to
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Display is Disappointing
on March 27, 2026
Posted by: Jazzandy
[This review was collected as part of a promotion.] I prefer my S25 Ultra over the 26 Ultra.
The display is less bright and vivid and the display gives headaches almost daily
The other upgrades are so minimal it was not worth upgrading, especially the camera.
The 25 Ultra is a gimmick phone with a cool privacy display feature that isn't worth it
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello Jazzandy, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided a link to an article to help you maximize your experience with your camera. We have also provided a link to the complete manual to help you adjust the settings around your new Privacy Display to align to your preferences, and be able to experience the brightness you are seeking, and have the privacy enable for specific settings and times when you are seeking this feature. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone feel
on April 2, 2026
Posted by: LapSung
[This review was collected as part of a promotion.] Feels very good in hand(s), fast, responsive, galaxy ai is pretty cool coming from the competition. Much more intuitive and very excited to learn more about the phone since my switch
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great and I like it
on April 3, 2026
Posted by: Ibrophon
[This review was collected as part of a promotion.] This phone is great and I like every bit of it. I don't have any complains and its normal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on April 4, 2026
Posted by: TayThomas92
[This review was collected as part of a promotion.] Galaxy AI is an added benefit but the Samsung phone line has always be my go to since I run my business off my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All very well the functions, and the new and Gala
on April 10, 2026
Posted by: LOVEgalaxy26
[This review was collected as part of a promotion.] GALAXY AI With this new function it facilitates help and speeds up many things that could not be done before or were complicated but now it is easy to find everything fast surprise and help without a doubt Samsung Galaxy is the best
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2026
Hello LOVEgalaxy26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the features of Galaxy AI, and that you are finding it so useful for your needs every day. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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