Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,402 Reviews)
Rating breakdown 11,402 reviews
5 Stars
10,002
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
2
Great phone. Pathetic pen.
on May 20, 2026
Posted by: Turboflax
The phone is great. Fast processing, great battery life, vibrant screen. No complaints on the phone. The pen is terrible. 6 weeks in and the spring in the pen stopped working, so getting it out of the phone is nearly impossible. If you're going to make a premium product, then make a premium product. Don't skimp on part of it.
Response from Samsung USBy R&R Team, May 21, 2026
Hello Turboflex, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the capabilities, processing power, and battery life of your device. We have provided a link to an article to assist you if the S Pen is stuck inside your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
S Pen stuck inside Galaxy phone
https://www.samsung.com/us/support/troubleshooting/TSG01221723/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
S Pen stuck inside Galaxy phone
https://www.samsung.com/us/support/troubleshooting/TSG01221723/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI
on May 20, 2026
Posted by: Justin
[This review was collected as part of a promotion.] Easy use of Galaxy AI like Bixpy and Gemini. Very helpful when looking things up. Phone is easy to use and good options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and AI features
on May 20, 2026
Posted by: BUniQFrames
[This review was collected as part of a promotion.] Been using the Samsung Galaxy S26 Ultra for a while now, and honestly it feels like one of the most complete phones Samsung has made. The camera quality is amazing in both daylight and low light, battery easily lasts all day, and the display is super smooth and vibrant. Performance is insanely fast with zero lag even while multitasking or gaming.
What I liked most is how premium and polished everything feels — from the design to the software experience. The AI features are actually useful instead of gimmicky, and the zoom camera still blows me away. Definitely expensive, but if you want a powerful all-round flagship phone, this one is absolutely worth it.
One thing I would still love to see brought back is the Bluetooth connectivity for the S Pen. Not really sure why Samsung removed it, because features like remote camera control and air actions were actually very useful.
#Galaxy AI
#Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible features for my daily routine
on May 20, 2026
Posted by: TechEnthusiast
[This review was collected as part of a promotion.] My Samsung device has become an essential tool for balancing my daily routine, from managing school assignments to creating content. The performance is incredibly smooth, allowing me to multitask effortlessly between apps. One of my favorite aspects is Galaxy AI, which has completely elevated how I use the device. The intelligent features make editing photos and organizing my notes so much faster and more intuitive. The camera quality is outstanding, capturing every detail perfectly for my projects. Whether I am studying, working, or streaming media, the battery life holds up beautifully throughout the day. It is a reliable, high-quality device that seamlessly adapts to my lifestyle and keeps me productive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am enjoying the new AI features!
on May 20, 2026
Posted by: JKing559
[This review was collected as part of a promotion.] I have used the Galaxy AI features in modifying my pictures and the have turned out amazing. I also use the camara to scan using AI and it scans incredibly. I use the Samsun Galaxy S26 Ultra for everyday use, including to keep in contact with friends and family. I have the alarm clock ready to go when waking up for work. I enjoy all the customizations to make the phone unique to myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An icon that's always ahead of the competition
on May 20, 2026
Posted by: AttorneyAtLaw
[This review was collected as part of a promotion.] Here is an in-depth, multi-layered review of the Samsung Galaxy S26 Ultra, structured around the premise of an icon that consistently maintains its lead ahead of the competition.
The Apex of Mobile Architecture: A Review of the Samsung Galaxy S26 Ultra
Every year, the flagship smartphone market undergoes a predictable cycle of incremental refinement. Yet, the Galaxy Ultra line has historically positioned itself not merely as a participant in this cycle, but as the benchmark against which the cycle is measured. With the release of the S26 Ultra, Samsung attempts to solidify its status as an icon that is always ahead of the competition.
This analysis explores whether the device truly widens the gap between itself and its contemporaries, or if the competition is beginning to close the distance.
1. Design and Structural Integrity: The Evolution of Premium Aesthetics
For several generations, the Ultra silhouette has been defined by its sharp, uncompromising geometry and commanding presence. The S26 Ultra retains this iconic DNA but introduces subtle, highly calculated ergonomic adjustments.
Chassis and Materiality: The integration of next-generation titanium alloys yields a frame that is both lighter and structurally more resilient than its predecessor. The tactile finish strikes a balance between grip and premium matte aesthetics, minimizing fingerprint oils while maximizing thermal dissipation.
Ergonomic Refinement: While maintaining the expansive screen real estate.
The Apex of Mobile Architecture: A Review of the Samsung Galaxy S26 Ultra
Every year, the flagship smartphone market undergoes a predictable cycle of incremental refinement. Yet, the Galaxy Ultra line has historically positioned itself not merely as a participant in this cycle, but as the benchmark against which the cycle is measured. With the release of the S26 Ultra, Samsung attempts to solidify its status as an icon that is always ahead of the competition.
This analysis explores whether the device truly widens the gap between itself and its contemporaries, or if the competition is beginning to close the distance.
1. Design and Structural Integrity: The Evolution of Premium Aesthetics
For several generations, the Ultra silhouette has been defined by its sharp, uncompromising geometry and commanding presence. The S26 Ultra retains this iconic DNA but introduces subtle, highly calculated ergonomic adjustments.
Chassis and Materiality: The integration of next-generation titanium alloys yields a frame that is both lighter and structurally more resilient than its predecessor. The tactile finish strikes a balance between grip and premium matte aesthetics, minimizing fingerprint oils while maximizing thermal dissipation.
Ergonomic Refinement: While maintaining the expansive screen real estate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 20, 2026
Posted by: RAndroid
[This review was collected as part of a promotion.] I enjoy my new s26 ultra. I wish the pen Bluetooth was part of the features. Camera is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing And Smooth Phone
on May 20, 2026
Posted by: TechDude
[This review was collected as part of a promotion.] This phone runs smooth for everything possible. I have already watched movies on it and it runs very smooth, clear picture, and the audio is incredibly loud and clear. Gaming on the phone runs smoother than my Xbox Series X, and I have already played some Xbox Cloud Games and some games from Google Play store.
There's numerous features that are amazing, including the new privacy screen display that is customizable for all the time or just on specific apps.
The phone doesn't feel too big or heavy in my hand which is a big plus.
I haven't gotten to play with the S Pen much yet but what little I have is also smooth, even with a screen protector on.
Overall I give the S26 Ultra a 10/10
Value
5
Written by a customer while visiting Samsung US