Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,408 Reviews)
Rating breakdown 11,408 reviews
5 Stars
10,006
4 Stars
1,133
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
3
This Galaxy hasn't met up to all the hype out
on May 18, 2026
Posted by: JeepGirl2024
[This review was collected as part of a promotion.] Galaxy AI is really starting to come up. I enjoy many of the AI features with photos, music, finding products from screen shots.
Value
3
Response from Samsung USBy R&R Team, May 19, 2026
Hi there JeepGirl2024, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device does not meet your expectations. We have provided a link to an article to help you fully discover the different uses for Galaxy AI and how to integrate them in to your usage. We have also provided links to resources to help you with the S Pen and camera features of your device. Lastly, we have provided links to the complete manual and Samsung Support Team to help you align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Pink Gold Aesthetic Meets Ultra Performance
on May 18, 2026
Posted by: chillmama
[This review was collected as part of a promotion.] Just upgraded to the Samsung Galaxy S26 Ultra in Pink Gold (Samsung exclusive 💖) and I love it.
The color is honestly stunning—very classy, soft, and unique. It’s one of those shades that really stands out without being too loud.
Coming from the S24 Ultra, this one feels lighter and much easier to hold, which makes a big difference for everyday use. It just feels more comfortable overall.
Coming from the S24 Ultra, this one feels lighter and much easier to hold, which makes a big difference for everyday use. It just feels more comfortable overall.
Camera is still amazing 📸—sharp photos, great detail, and the zoom never disappoints. The display is also super bright and smooth, perfect for streaming and scrolling.
Battery life is also impressive 🔋 It lasts me up to 2 days with my usual use (social media + a few games), so I don’t feel the need to charge all the time. And when I do, fast charging 2.0 with 60W support makes it super quick ⚡
Galaxy AI has been very useful and fast. I’ve been using “Circle to Search” with Google a lot everyday, and the AI-powered note summarization is actually super convenient for everyday tasks. It feels more practical than gimmicky.
Only downside? The camera bump is noticeable—it doesn’t lay flat on surfaces unless screen down. And because of that (and the premium finish), a good case is a must.
Overall, it’s a huge upgrade, it feels more refined, more polished, and definitely premium. If you care about both performance and aesthetics, it’s worth it 💅
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All of the above imagination
on May 18, 2026
Posted by: Love4Budget
[This review was collected as part of a promotion.] It's faster than my old Samsung S20. 99% more feature and faster thinking AI than my old one I have to pay for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products is beast of a phone
on May 18, 2026
Posted by: Elchepo
[This review was collected as part of a promotion.] I use that ai feature to make pictures of my kids and to edit things out it's quite easy to use and learn to use it. It's clear on the music the battery last me all day and into the next it takes stunning pictures and the translation feature works wonders for wondering minds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra best phone i ever purchased. Best camera
on May 18, 2026
Posted by: Love2s6ultra
[This review was collected as part of a promotion.] Quad setup with 200MP main wider F1.4 aperture for better low light improved telephotos including 5x and strong video. Incremental upgrades in processing, low light detail and speed over S25 Ultra
This s26 ultra is the top notch phone available in world! Not even one thing to pointing out about not having this and that. Really easy to use and i Really enjoying this phone s26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Update from S22 Ultra
on May 18, 2026
Posted by: Eek219
[This review was collected as part of a promotion.] I upgraded my S22 Ultra to the S26 Ultra as my old phone was going to no longer receive updates and it seemed to be getting slow. The S26 is definitely a solid upgrade. Processer is much faster and smoother, and I was able to get more storage space. I know others have noted display issues, which I, personally have not experienced. It did take a while to get used to a different display, I felt my S22 was a little more vibrant, but I also think the contrast and coloring were a little oversaturated. I'm not a huge user of AI, but I found the Galaxy AI helpful in finding images and getting information. I didn't know if I'd love the Privacy display, but it's come in handy. I really appreciate having it at big events or in a work setting. I can definitely notice a difference in the weight and size of the phone (for the better!). I do miss the Bluetooth S-Pen features, but there is a lot to like here and as previously stated a solid upgrade from my S22.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light and fast
on May 18, 2026
Posted by: Andy8W
[This review was collected as part of a promotion.] This is an update to S22 Ultra I have which has battery drain issue. The data transfer is smooth, but I cannot transfer login credentials. After the data transfer, the S26 ultra is lighter and faster than my former S22 Ultra. The current S26 Ultra has good usage on the battery so far, we will see how it WILL perform 3-4 years down the road. The pictures taken are vibrant. I haven't explore all the features that phone has to offer yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are awesome
on May 18, 2026
Posted by: JDLGJR
[This review was collected as part of a promotion.] The Galaxy AI feature is super helpful! I've used it more than I thought I would. The phone feels good in my hand. No need for a pop socket. Talking and hearing is top notch without the use of ear buds or headphones.
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hi there JDLGJR, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding the usage of Galaxy AI helpful for you every day, and that the device feels comfortable for prolonged usage in your hand. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US