Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,415 Reviews)
Rating breakdown 11,415 reviews
5 Stars
10,012
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
This Product's features are great.
on May 16, 2026
Posted by: Chocolate4life
[This review was collected as part of a promotion.] The appearance is sleek and the screen has the privacy feature included. I use my phone alot for work to find parts in the warehouse. The camera's zoom is so sharp I use it to search for part that's put up high in the without the use of a folklift. I love the quality of photos and videos. The AI feature so far is pretty great. I use the AI receptionist to wing out spam callers and to cut down time on research. I am learning more about AI capabilities. This phone is also lightening fast. I highly recommend this phone for business and personal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Unimaginative
on May 16, 2026
Posted by: Jjoyner74
from York, Pennsylvania
You focus on the same things every new phone release, new CPU chip, better camera. You reach for the low hanging fruit, the easy upgrades. When will you release something truly innovative that customers really want. It's supposed to be a camera phone, not a phone camera. How about shifting the focus to making better phone/communication features.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, May 18, 2026
Hey Jjoyner74, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you've made a good investment in a new device that you truly enjoy using every day. We have provided links to articles to help you with the features of Galaxy AI available to help you better communicate with loved ones and colleagues as well as streamline many daily tasks, as well as the usage of your S Pen. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color
on May 16, 2026
Posted by: Luvable88
[This review was collected as part of a promotion.] I love how easy it Is to use the galaxy AI. The picture quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 16, 2026
Posted by: Lovemy26ultra
[This review was collected as part of a promotion.] I absolutely l9ve the galaxy ai feature. This phone is amazing and FAST! It has so many new features than my old Samsung that I upgraded. Everything works smoothly without issue or delay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the best Galaxy yet!!!
on May 16, 2026
Posted by: AaronH
[This review was collected as part of a promotion.] My new S26 Ultra is an absolute powerhouse, and it feels like Samsung really pushed the limits on what a phone can do. The AI features are genuinely useful, the speed is lightning-fast, and streaming looks incredibly sharp with rich color and smooth detail that makes every video feel premium.
What stands out most is how effortlessly it handles everything I throw at it. Galaxy AI makes everyday tasks feel smarter and faster, apps open instantly, and the overall performance is so fluid that even multitasking feels effortless
What stands out most is how effortlessly it handles everything I throw at it. Galaxy AI makes everyday tasks feel smarter and faster, apps open instantly, and the overall performance is so fluid that even multitasking feels effortless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
pretty good
on May 16, 2026
Posted by: oatzzz
[This review was collected as part of a promotion.] I had very high expectations for the s26 Ultra a lot of those expectations have been met but I would say there is one category in which my expectations have not been met and that is the data connection when not on Wi-Fi. I'll be watching YouTube and compared to my old note 20 I get a lot of buffering and hesitation when switching from one video to the next I don't know if it's bad 5G coverage area but I didn't have that problem on my Note 20 and I still have the same carrier. I usually don't take a lot of pictures or take a lot of videos but the camera and video is unbelievably good. The speed of the phone itself is pretty fast switching from app to app and the phone also has Galaxy AI. The battery life seems to be pretty good it easily lasts all day no matter what you doing. Overall I'm happy with the phone I just hope they get the data connection figured out through updates if it's not carrier Network problem
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on May 16, 2026
Posted by: Mak231
[This review was collected as part of a promotion.] Nice and light phone. Great for using photography.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best teléfono hace ever
on May 16, 2026
Posted by: Luisfe
[This review was collected as part of a promotion.] Better for powerful phone is the best #1, #1 in the World
Value
5
Written by a customer while visiting Samsung US