Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,417 Reviews)
Rating breakdown 11,417 reviews
5 Stars
10,014
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
s26 ultra review
on May 13, 2026
Posted by: boiledlettuce82
[This review was collected as part of a promotion.] The s26 ultra has great ai features and powerful performance, I feel as i dont know exactly where to access the features and I learn them by videos online. I do not play games often on my s26 ultra but when I do there is very little stuttering, I enjoy the convenience of galaxy ai and bixby being implemented into the phone. The privacy display is helpful when hiding passwords but I think it doesnt work well until you use the maximum privacy option
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello Boiledlettuce82, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are having such a great inital impression on you. We have provided a link to the complete manual for your device to help you become familiar with the features and usage of your device. WE have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung devices!
on May 13, 2026
Posted by: LoyalGalaxyGirl
[This review was collected as part of a promotion.] I’ve used a lot of phones, but the Samsung Galaxy S26 Ultra with Galaxy AI feels like the first device that actually keeps up with me instead of slowing me down. The camera is unreal, the battery just refuses to quit, and the display makes every other phone look washed out and tired.
Galaxy AI is the real game changer though. Live translations, photo edits that look professionally done in seconds, smart summaries, voice tools, writing assist... it’s like carrying a personal assistant that actually works and doesn’t complain. Half the time I catch myself doing things on this phone that used to take a laptop.
Samsung didn’t just make a smartphone with the S26 Ultra. They built a powerhouse. Fast, smooth, insanely smart, and somehow still elegant. Once you get used to this level of tech, everything else feels outdated.
This phone is an absolute beast.
Galaxy AI is the real game changer though. Live translations, photo edits that look professionally done in seconds, smart summaries, voice tools, writing assist... it’s like carrying a personal assistant that actually works and doesn’t complain. Half the time I catch myself doing things on this phone that used to take a laptop.
Samsung didn’t just make a smartphone with the S26 Ultra. They built a powerhouse. Fast, smooth, insanely smart, and somehow still elegant. Once you get used to this level of tech, everything else feels outdated.
This phone is an absolute beast.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey there LoyalGalaxyGirl, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your new device, and that this device keeps up with your needs and daily usage so well. We have provided a link to the Samsung Support Team for your convenience. This team of experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the world i only use galaxies phone
on May 13, 2026
Posted by: Fattbarnes
[This review was collected as part of a promotion.] Galaxy is the best phone ever
I recommend everyone get one for them and there kids
I recommend everyone get one for them and there kids
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey there Fattbarnes, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be the best phone you've ever had, and that you would recommend this device to all of your loved ones. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is intelligent.
on May 14, 2026
Posted by: mehatxu
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been quite impressive to me so far. I've been using the device for around a month or so now, and I'm really enjoying it.
In the past, my phone would serve a few simple purposes. Call, text/chat, scroll socials, and watch video/listen to music. Now, it's so much more.
This product feels less like a gadget and more like a partner that actually anticipates what I need. Galaxy AI handles the heavy lifting, whether it’s instantly turning messy meeting scribbles into organized summaries with Note Assist or removing distracting reflections from your photos in one tap.
The intelligence really shines in the small, "life-saver" moments:
Live Translate: It breaks down language barriers during phone calls in real-time, making international travel or business calls seamless. Chat Assist: It suggests the perfect tone for your texts, helping you switch from professional emails to casual group chats instantly. Generative Edit: You can move or resize objects in your shots, and the AI flawlessly fills in the background as if the original distraction never existed.
It’s a sleek, powerful device that uses its "brain" to save you time and make the tech feel invisible.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hey Mehatxu, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be so impressive, an d that Galaxy AI has been such a standout feature for your translating, communication style, and editing your photos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Cool phone
on May 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Only had phone for a month now. Really like the Galaxy AI but still getting to know it.
Really do like the built in privacy screen. It's absolutely 💯 amazing and I cannot wait to learn this phone
Really do like the built in privacy screen. It's absolutely 💯 amazing and I cannot wait to learn this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No much different for upgrade
on May 14, 2026
Posted by: RASamsungUltra
[This review was collected as part of a promotion.] For day life and work and family. my 25 ultra was the same.
Value
4
Response from Samsung USBy R&R Team, May 14, 2026
Hey RASamsungUltra, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can take time to fully discover the ways your device has been changed from your previous device. We have provided links to resources to help you discover the changes, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a great upgrade!
on May 14, 2026
Posted by: BYRDIE
[This review was collected as part of a promotion.] Same great phone made by the same fast company! Galaxy AI helps me on so many fronts, it helps me with recipes at home, creating and formulating things for work. It helps me be more efficient and saves so much time.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Byrdie, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how much Galaxy AI has been helpful for a range of daily tasks, that you are loving trying out new recipes, and that it is helpful you professionally. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Ayyyy I love my Samsung Galaxy S26 Ultra!
on May 14, 2026
Posted by: RunnyRie
[This review was collected as part of a promotion.] The S26 Ultra continues Samsung’s streak of mobile photography dominance. I took a shot of my home recently, and the dynamic range is impressive—it managed to keep the white trim bright without blowing out the highlights against a gray sky. The Galaxy AI-assisted color rendering makes every shot look 'ready to post' without extra editing. It's fast, the screen is brilliant, and the shutter speed is nearly instant. I also used the Galaxy AI to play with the colors of my house, I'm sincerely impressed. Samsung Electronics are for anyone and everyone!
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi RunnyRie, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are loving your new device, and that the camera is such a standout feature for you with enhanced details. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US