Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(17,984 Reviews)
Open Ratings Snapshot
Rating breakdown 17,984 reviews
5 Stars
15,706
4 Stars
1,807
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on September 28, 2026
Posted by: Motown
[This review was collected as part of a promotion.] I've purchased the Samsung galaxy S26 ultra some time earlier in the year and traded in my Galaxy Fold. I must admit that the S26 provided me with everything that I didn't get with the Fold, such as the ability to view live games without the hassle of opening the phone, which seems like the picture didn't fit the screen. Better camera with more options to take quality photos. I didn't have to buy a pin because it already comes with the phone, which again is very helpful since I have large fingers and hard to text. I can take pictures with the stylist. Set my screen up for privacy to keep noisy people from viewing my text. Many great options I'm still trying to figure out, but with that said, I can't complain and very happy that I purchased this device. The size is incredible for viewing movies and other stuff. Best phone I've ever purchased by far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone!
on September 28, 2026
Posted by: IHeartTechnology
[This review was collected as part of a promotion.] I chose the S26 Ultra. It was the perfect choice for me. The screen is nice and big for gaming. It handles all my apps for work. It connects smoothly to my existing bluetooth devices. And the battery life is amazing!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving My Galaxy S26 Ultra
on September 28, 2026
Posted by: YoungLiteIce
[This review was collected as part of a promotion.] I was recently due for a new phone. I chose to go with the S26 Ultra, after years of sticking with the Stock Android flagships, after doing some extensive research, because of the processing power and the additional features offered. My phone doubles as my computer, and after using Android Desktop mode for a good while, the switch to DeX has been AMAZING! It actually feels like I am on a computer, as opposed to a glitchy tablet with a keyboard and mouse.
In addition, while I know Pixels are known for their photography capabilities, I have found that the raw photographs on my S26 Ultra look like photos taken by an actual camera with decent specs. It doesn't look artificially detailed, and the ability to unlock Higher MP photo resolution, I can finally take the beautiful photographs, that my cats deserve! (Cat Tax included, taken on my new S26 Ultra)
So, after seeing that the newest Stock Android flagship relies almost entirely on AI, to make up for the Memory shortage, I am extremely happy with the switch, and would happily recommend a Galaxy S series to anybody I know.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose this phone for all it's great abilities to do any and everything i want to do. Amazing for work stuff needed to be done. Best investment in a very long time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Okay phone
on September 28, 2026
Posted by: Dragonlover
[This review was collected as part of a promotion.] I chose to write this review. Battery doesn't last a long time. For me maybe around 5 to 6 hours. The phone gets extremely hot. Starting to freeze up after last update.
I use the phone for gaming, work, and streaming. It's an okay phone if you don't do alot on it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 29, 2026
Hey there Dragonlover, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life of your device, and troubleshoot the temperature at your convenience. We have also provided a link to an article to help you with the freezing you mention experiencing. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on September 28, 2026
Posted by: Randomized225
[This review was collected as part of a promotion.] Honestly been with samsung for quite awhile and it's been amazing.
They always do stuff perfectly and those cameras, they are such high quality it makes picture taking such an beautiful time.
Amazing products would recommend to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good upgrade could have been better
on September 28, 2026
Posted by: Tman875
[This review was collected as part of a promotion.] I went from a 25 ultra to the 26 ultra. I chose this as a good chance to upgrade cheaply and to keep up with new tech. The 26 camera is marginally better however the raised bezel around the camera doesn't add any benefit and makes it so my magsafe stuff from my previous phone doesnt work nearly as easy which was very frustrating since I had just bought an external magsafe battery that now won't work with the bezel. Otherwise the phone is perfect overall for my needs.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone. Fast and dynamic.
on September 28, 2026
Posted by: Whizzkidhero
[This review was collected as part of a promotion.] I chose the s26 ultra because I wanted tge fastest most superior phone on the planet. It runs fast and smooth and the battery life is fantastic!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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