Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(11,225 Reviews)
Rating breakdown 11,225 reviews
5 Stars
9,846
4 Stars
1,109
3 Stars
166
2 Stars
40
1 Star
64
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
3
The pen needs to work
on March 30, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I like when u was able to use the spen to take pictures... open up your hand is mot always working..
Bring back s pen for pictures
Bring back s pen for pictures
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Samsung4life, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your new device is not meeting your expectations, and features you have used in the past have been changed. We have provided a link to the complete manual that highlights the voice commands you can use in those instances you mention struggling with the hand gestures. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Potential but falls flat in the display
on March 30, 2026
Posted by: WillamC
[This review was collected as part of a promotion.] I had really high hopes for the S26 Ultra. I had a S25 Ultra previously. The privacy display works good but you sacrifice the fine details in that you're viewing. There's just a slight grainy texture to most everything even when the privacy display is off. They're also more reflection than the S26 Ultra. I appreciate the increased speed and new features and the Galaxy AI features have been polished but since the display is what I'm always looking at it feels like a bit of a downgrade. If I had not already sent in my old phone for trade in, I probably would return the S26 Ultra and wait to see if the second generation of the privacy display solves the grainy issues on the next generation.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there WilliamC, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your new device is not meeting your expectations. We know how important the clear display quality on your device is to you every day, and we have provided links to the complete manual and the Samsung Support Team to help you adjust the settings and offer any additional troubleshooting options you may have available for this experience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning display and lightning fast.
on March 30, 2026
Posted by: Chevydee
[This review was collected as part of a promotion.] The display is stunning, bright, crisp, and incredibly smooth. Whether I’m scrolling, watching videos, or just browsing, everything looks amazing. The camera is easily one of my favorite features. The photos come out sharp, vibrant, and professional-looking, even in low light. It honestly feels like carrying a high-end camera in my pocket.
Performance wise, it’s lightning fast. Apps open instantly, multitasking is seamless, and I haven’t experienced any lag at all. The battery life is also impressive, it easily gets me through a full day and then some without constantly worrying about charging.
Performance wise, it’s lightning fast. Apps open instantly, multitasking is seamless, and I haven’t experienced any lag at all. The battery life is also impressive, it easily gets me through a full day and then some without constantly worrying about charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
In Love with this Phone
on March 30, 2026
Posted by: Nabeel
[This review was collected as part of a promotion.] I can't tell how much I love my new S26 Ultra. I upgraded from my S22 Ultra from 4 years ago. I totally forgot how snappy a phone can be. Love the Camera and the flat screen, the privacy display and all the Galaxy AI features.
The only disappointment is the no Bluetooth support on the S pen. I used the S pen a lot to click pictures on my S22 Ultra it's a bummer that Samsung removed it. This is the reason I have given 4 stars instead of 5.
Apart from that I only have positive things to say about this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Cameras and truly a workhorse
on March 30, 2026
Posted by: Detritus
[This review was collected as part of a promotion.] Galaxy AI allows you to take a picture or video and produce gorgeous results and functionally of the Galaxy S26 Ultra is more adept at getting things done than anything else I've tried up to having my Dell computer in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S26 Galaxy Ultra Is Out Of This World!
on March 30, 2026
Posted by: THECLOSER1989
[This review was collected as part of a promotion.] There are so many good things to mention about this phone! It moves quicker and smoother then, any phone I have ever seen or used before! The Galaxy AI makes this phone seem like it came from the future! The screen display quality with brightness, transitions, FPS for all types of gaming apps is made exceptionally well!
My favorite, the thing that got me the most excited about the whole phone is the camera and over all quality of videos and pictures it is able to capture! I love going to concerts and I go to roughly 3 '- 5 a month! This past weekend I received so many compliments from the people around me when they seen the quality of videos my phone could take as I was equally if not very much more impressed myself!
Needless to say, this phone blew me awa! Anyone else that makes the right decision to upgrade to the supreme model of the Galaxy S26 Ultra will easily feel the same way too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy Display
on March 30, 2026
Posted by: Ken4Dog
[This review was collected as part of a promotion.] I love the insane battery recharge rate it's much better than before but most importantly is the Privacy Display is the most important thing on the phone and is incredible it does it's job extremely well, even worked with me I was on my phone looking at my bank statement and a guy walks over to try and take a peek but as soon as I turned on the Privacy Display he got upset and had to walk away so thank you samsung for everything 😀 at least I extremely appreciate it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 30, 2026
Posted by: Galaxyphone
[This review was collected as part of a promotion.] It's a great cell phone, easy to use. I like the cameras
Value
5
Written by a customer while visiting Samsung US