Customer reviews from Samsung US
Samsung - Galaxy S26+ 512GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
1,126
4 Stars
167
3 Stars
24
2 Stars
8
1 Star
8
75%of customers recommend this product. 
(
9 out of 12
)
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Customer Reviews for Samsung - Galaxy S26+ 512GB - Black (Verizon)
Customer Rating
4 out of 5
4
Works great
on July 27, 2026
Posted by: Strick
[This review was collected as part of a promotion.] Galaxy AI would be helpful if I knew how to use it. (old hag here)
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 28, 2026
Hi Strick, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are happy to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you with the capabilities of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is excellent and the picture quality
on July 27, 2026
Posted by: Movie2fans
[This review was collected as part of a promotion.] The phone is excellent and the quality of the photo is great. The video is excellent and the audio system is great. Can get any better than that.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Movie2fans, thank you for your feedback on your Samsung Galaxy S26+. We are so happy to hear that you are finding this device to be so excellent, and that the camera has been such a standout feature during your usage. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I always love samsung products
on July 27, 2026
Posted by: Jing23
[This review was collected as part of a promotion.] Always taking pictures and I use my phone to talk to my love one's in the Philippines
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi Jing23, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We love hearing how happy you are with your device, and that you are loving capturing amazing photos and videos with your device. We have shared a link to the Samsung Support Team to assist you if you any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new S 26+
on July 25, 2026
Posted by: Falcon
[This review was collected as part of a promotion.] AI has been helpful so far in my limited use of it. I love the device color options and the side switches are much more responsive! The screen is brighter and the battery life is longer. So far, I love my new S26+!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 27, 2026
Hi there Falcon, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are happy to hear that you are overall pleased with your device, and finding it useful in the ways you enjoy. We have provided a link to the full manual to help you customize your device to your usage preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is fast and loaded with great feature
on July 24, 2026
Posted by: ValueandPerformance
[This review was collected as part of a promotion.] This device has a great display. The battery life is excellent. The Galaxy Ai is very user friendly, easy to use and very helpful. The camera has amazing resolution and very natural color. Overall a great phone !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on July 23, 2026
Posted by: Fufislogen23
[This review was collected as part of a promotion.] I'm loving my new phone. Was so easy to get everything moved over from my old device to my me one. Galaxy AI is awesome, too.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2026
Hey Fufislogen23, we appreciate you sharing your thoughts about your Samsung Galaxy S26+ with us. We couldn't be happier to hear how much you love your new device, and that you found the inital setup and usage so easy. We have provided a link to the complete manual to help you further explore and customize your new device. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Same old same
on July 23, 2026
Posted by: SessyJess
[This review was collected as part of a promotion.] Not too much has changed from my 23ultra to the 26+
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 23, 2026
Hi there SessyJess, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We understand upgrading to a new device can come with a learning curve as you adjust to the changes, new additions, and customize your device. We have provided a link to an article to help you with the features of Galaxy AI. We have also provided links to the full manual and the Samsung Support Team to assist you with aligning the settings to your usage, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Removed phone features.
on July 21, 2026
Posted by: Rey_
from California
After having a galexy for over ten years also buying the new 26 ultra with in a few months they already changed and removed the texting from Samsung that I've used the past ten years they are also removing the availability to back up your phone with msn outlook Microsoft. Which in the email I also use and just paid a yearly subscription for to save my information on and now it's going to be unavailable. This doesn't seem legal. These should have been mentioned before release of new product so people can make proper arrangements. WAISTED BIG MONEY! Just like when they removed the light on the phone that told you what type of message you. Had of the phone was going to die or if you had a text. They just keep taking features away from Samsung.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 22, 2026
Hello Rey_, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26+ with us. We know how frustrating it is when you upgrade to a new device and find features you have relied upon in the past have been changed. We have provided a link to the complete manual for your device that can help you with the different available settings including edge lighting for your notifications, and different messaging settings that best align to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions, or would prefer direct assistance with ensuring your data is saved. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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