Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(1,333 Reviews)
Open Ratings Snapshot
Rating breakdown 1,333 reviews
5 Stars
1,126
4 Stars
167
3 Stars
24
2 Stars
8
1 Star
8
75%of customers recommend this product. 
(
9 out of 12
)
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Customer Reviews for Samsung - Galaxy S26+ 256GB - Black (Verizon)
Customer Rating
4 out of 5
4
no Macro mode
on July 20, 2026
Posted by: Fritz
[This review was collected as part of a promotion.] This flagship model does not have MACRO MODE. Only ultra has "Focus Enhancer". While some cheap other brand alternatives have it.
Response from Samsung USBy R&R Team, July 20, 2026
Hello Fritz, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are pleased to hear that you are overall happy with the usage of your device every day. We have shared a link to an article to help you with the different camera settings and features to help you capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on July 19, 2026
Posted by: Booger12
[This review was collected as part of a promotion.] "I haven't had a new phone in years, so jumping to this model feels like a massive upgrade. My old phone didn't have any AI, so I am still learning how to use those features, but the technology is impressive. The screen is beautifully sharp and clear, and the camera quality is amazing. I was also pleasantly surprised by how easily my Samsung wearables connected right Booger12out of the box. Highly recommend!"
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 20, 2026
Hey Booger12, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We love hearing how much you are enjoying the usage of your new device, and that it has felt like such a great leap forward in features from your previous device. We have provided links to resources to help you fully explore your new device, customize to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really love my phone
on July 19, 2026
Posted by: Papabear64
[This review was collected as part of a promotion.] They just keep getting better I have went with the Galaxy line for quit a lon time and they just keep getting Better with everyone I've owned. The S26+ is way faster then my S23+ was and the Camera is outstanding and there are plenty of Apps that come with it to make it even better.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 22, 2026
Hey there Papabear64, thank you for sharing your feedback on your Samsung Galaxy S26+. We are so pleased to hear that you are loving your upgrade to your new device, and finding it to have gret new features that you love integrating in to your usage. We have provided a link to the Samsung Support Team for your convenience. This team can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
You can always rely in Samsung for your phone
on July 19, 2026
Posted by: Momo2022
[This review was collected as part of a promotion.] I have been buying Samsung's phones for the past 12 years. And as always, it did not disappoint. I could have kept my S23 since it was still in really good shape but decided to update it. It has been great! I am a very clumsy person and I'm always dropping my phone, there is not a scratch on it and the screen still looks like new! I like how it can be charged super fast and that the battery lasts for a whole day.
The only con is that it does get hot fast.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 21, 2026
Hi there Momo2022, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are happy to hear how pleased you are with the upgrade to your new device. We have provided a link to an article to help you with the temperature of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if that experience continues, or you wish to explore protective accessories for the longevity of your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
dissapointed
on July 18, 2026
Posted by: none
the volume is very poor/low when used with my bose wireless earbuds. the battery life doesnt last long. the picture quality is sub par. I had an A20 for years which worked perfectly. i bought this phone in April. very dissapointed.
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 20, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We understand how frustrating it is when your device is not meeting your expectations or operating as intended. We have provided links to a few articles to help you with the speakers of your device. We do recommend reaching out to the manufacturer of your earbuds if you are experiencing diminishing volume when using a connected device. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast processing, great camera
on July 18, 2026
Posted by: GingaNinja
[This review was collected as part of a promotion.] Galaxy AI is unmatched. And the camera is unbelievable!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 23, 2026
Hey there, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are thrilled to hear how much you love your device, and that Galaxy AI and the camera have been such outstanding additions to your experience. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26+ 2 mo ago and didn't disappoint. Love it!
on July 16, 2026
Posted by: Bellaybendecida
[This review was collected as part of a promotion.] I use my phone for school, pictures, music, games and video. Most recently I started using galaxy AI and it has been the decision I made. It makes it easier for me because I can't always use my hands to type. And I can talk to it in different languages which is awesome. I have been a samsung galaxy, computer and TV fan for years and my family as well. No other brand compares!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hi there Bellaybendecida, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We are thrilled to hear that you are finding Galaxy AI such a great addition to your experience, and helpful for a range of daily needs. We hve provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone upgrade
on July 15, 2026
Posted by: Wilcat
[This review was collected as part of a promotion.] Absolutely love the new s26 Plus Samsung smartphone. It was extremely easy to transfer from my old phone and there are easy to use options on the new phone. The camera is exceptional and I really like the ability to choose one of my photos to use easily.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hey Wilcat, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are thrilled to hear that you are loving your device, and that you are finding it easy to setup and use every day. We would love to hear from you again in the future if you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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