Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Black (Verizon)
Average customer rating
4.8
(700 Reviews)
Rating breakdown 700 reviews
5 Stars
599
4 Stars
82
3 Stars
11
2 Stars
4
1 Star
4
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Black (Verizon)
Customer Rating
5
Samsung s26+
on May 22, 2026
Posted by: Nikkodt64
[This review was collected as part of a promotion.] Since I purchased my new Samsung S26+ I've had wonderful time exploring all the special features and apps. I love the Samsung wallet, it makes paying anything so easy now. As will as protection from any hackers and fraudulent charges. The camera features are top notch as well and I've been taken some professional type pictures. I've also use the Samsung security app and let me tell this is also state of the art service . From scams to unwanted phisher calls. Caller ID is excellent as well as the voicemail service. I can go on an on bottom line is i love this Samsung S 26+ . Thank you for making a wonderful product !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26
on May 23, 2026
Posted by: Angel1
[This review was collected as part of a promotion.] Great Samsung . I like used Samsung Galaxy s21
I like Samsung Galaxy s26
I like Samsung Galaxy s26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone excitement
on May 24, 2026
Posted by: Lovemeanewphone
[This review was collected as part of a promotion.] I just bought my S26+ and I already love it. My S22+ was dropped and screen cracked then would not always turn on the first try. I am enjoying checking out the features different from my 22 and so far it been easy to customize to my preferences. For the first time I use the Galaxy AI to clean up a picture and I was fascinated. I spent about 7 hours exploring it yesterday and I am going to continue today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is very slow ever since I bought it t
on May 25, 2026
Posted by: Casinojeff
[This review was collected as part of a promotion.] I use it mostly for reading the newspapers booking airline tickets emails nothing major Facebook
Value
2
Response from Samsung USBy R&R Team, May 26, 2026
Hey there Casinojeff, thank you for your feedback on your Samsung Galaxy S26+. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate to enhance the speed of your device during your usage. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
3
Slight improvement over S25 series
on May 25, 2026
Posted by: Waiting4update
[This review was collected as part of a promotion.] I had a S25+ and upgraded to the S26+. Did not notice big difference. The Galaxy AI had some improvements. My biggest complaint is the dropping of wifi when on one network for a longer period of time. I'm having to turn off wifi, let it connect to 5G then turn back on the wifi. Calls also will drop due to using wifi calling and it dropping connection.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hello Waiting4update, thank you for your feedback on your Samsung Galaxy S26+. We know how important the uninterrupted connection of your device to your Wi-Fi network is to you every day, and we would love nothing more than to assist you with resolving this frustration. We have provided a link to a troubleshooting guide to assist you with this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Could be Better but Satisfactory
on May 25, 2026
Posted by: SamsungUserManyYears
[This review was collected as part of a promotion.] I decided to get the plus instead of the Ultra because I didn't need that much capacity for how I use my phone. I am disappointed that the security screen is not a feature on the plus, only available on the Ultra. I like the Galaxy AI feature and use it for many things such as writing texts, creating images, taking screen shots, reading the screen, helping with solving tasks and issues Im having, ect., and I am certain I could utilize it for other tasks that I haven't thought of yet. The battery life is good.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S26+. We are pleased to hear that you are enjoying the exploration of your device, and that you are finding uses for Galaxy AI every day. We understand how disappointing it can be when you are anticipating a specific feature that is not available on your device, and we do our best to provide as much information online to help our customers choose a device that best aligns to their preferences and needs. We have provided a link to an article to help you with additional features of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Product with excellent characteristics
on May 25, 2026
Posted by: Rudo40
[This review was collected as part of a promotion.] The Samsung Galaxy S26+ exceeds my expectations and of all the people who use it, it is a pocket computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I GOT THE SAMSUNG S26+
on May 25, 2026
Posted by: MESHOPER1
[This review was collected as part of a promotion.] MY PHONE WORKS GREAT.I LOVE IT VERY MUCH.I USE IT FOR CALLS AND OTHER THINGS.
Value
5
Written by a customer while visiting Samsung US