Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Black (Verizon)
Average customer rating
4.8
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
1,126
4 Stars
167
3 Stars
24
2 Stars
8
1 Star
8
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Black (Verizon)
Customer Rating
5
The phone is amazing !
on March 22, 2026
Posted by: Ivy26M
[This review was collected as part of a promotion.] I ama very happy with my change to the new galaxy 26 plus. The AI assistant and it has helped me with so many things,its my new favorite thing. The picture quality is amazing I actually get asked what I use for my pictures. I've had the phone for a week and its has been the best experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Defect
on March 21, 2026
Posted by: Love samsung
Defect phone brand new 26+
Won't turn all, watching YouTube, websites reading following all kind of instructions
It doesn't matter how many ways I have been tried. It won't turn on. Changing for hours, even overnight
I have to contact samsung to return the order.
Won't turn all, watching YouTube, websites reading following all kind of instructions
It doesn't matter how many ways I have been tried. It won't turn on. Changing for hours, even overnight
I have to contact samsung to return the order.
Response from Samsung USBy R&R Team, March 22, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We know how frustrating it can be when you have a brand new device that is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Free phone
on March 21, 2026
Posted by: Christmasangel
[This review was collected as part of a promotion.] Amazing Samsung Galaxy I like Samsung Galaxy
Free phone??
I like used Samsung Galaxy
Free phone??
I like used Samsung Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super powerful with more AI features.
on March 21, 2026
Posted by: MyGalaxy
[This review was collected as part of a promotion.] The phone is Supercharged Galaxy AI features hard to believe what the new phones can do now! Light years into the future! More optimized then ever before! Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazed 👏
on March 21, 2026
Posted by: Jessdm
[This review was collected as part of a promotion.] I have been a samsung fan for many years. It has never let me down. Has so many good features the camera is great. I had the Samsung s22+ but decided to finally update to the new one love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just started.
on March 21, 2026
Posted by: Katt150
[This review was collected as part of a promotion.] My new Samsung Phone is very efficient. I use it to read my novels, webtoon, play games and general every day use. So far every thing has been going well except for the Samsung Message app which I can't find. I prefer using it to Google messenger. I haven't tried out the camera yet as my phone is very new. So far so good!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New improved
on March 21, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I love the new 26+. I upgraded from the 24+. The look of the display is smooth and the transitions between apps and screens is lovely. I was going to use the Galaxy AI feature to write my review but I didn't. I have used the AI to set up routines with my goggle home and it was seamless. The weight of the phone is nice. The camera is great for taking all kinds of shots. I have only had the device for a few weeks and I haven't had a chance to play with it much but I look forward to learning all the new tricks!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good experience so far. Battery seems to go fast
on March 21, 2026
Posted by: NovakNovak
[This review was collected as part of a promotion.] I don't care for the raised rear cameras. With the case on, when you set the phone down on a flat surface, it's off level from that projection from the cameras
Value
4
Written by a customer while visiting Samsung US