Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Black (Verizon)
Average customer rating
4.8
(1,333 Reviews)
Rating breakdown 1,333 reviews
5 Stars
1,126
4 Stars
167
3 Stars
24
2 Stars
8
1 Star
8
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Black (Verizon)
Customer Rating
3
Ongoing random restart issues
on April 27, 2026
Posted by: PJMartin
[This review was collected as part of a promotion.] My new phone has had issues from the time I received it to the current time. I had 4 different techs troubleshoot with me with no solution ever being reached. I even went so far as to do a factory reset and the issue still continues. I even went sobfar as to delete any apps not necessary. I was disappointed when no other offer for help was given. I have used samsung devices for over 10 years and love my android. I am hopeful that a solution will be offered in an software update soon.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi there PJMartin, we appreciate your feedback on your Samsung Galaxy S26+. We know how important the uninterrupted usage of your device is to you every day. We have provided a link to a troubleshooting guide to help you with the restarting you mention experiencing with your device. We have also provided links to the Samsung Support Team and your warranty information to offer additional options for resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is excellent with great features
on April 27, 2026
Posted by: P23del
[This review was collected as part of a promotion.] The Galaxy phone is the best phone I've owned and hope that the next phone I get is as good or better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous phone
on April 27, 2026
Posted by: Harley
[This review was collected as part of a promotion.] Picture and color quality on this device is so wonderful. For streaming as well as it's camera. I previously had the Galaxy S20fe, so really everything is a huge upgrade for me. Anything different or new has been really easy for me to learn, thankfully. Honestly, I think this has been the smoothest transition to a new phone for me, ever. The AI features have been useful as well, saving me time and effort. Extremely happy with my choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE! LOvVE my new Galaxy 26+ camera
on April 27, 2026
Posted by: Mayble
[This review was collected as part of a promotion.] I couldn't live without my Samsung AI it helps me complete my everyday tasks,travel and my homework!
It keeps are family together even though we're miles apart!
It keeps are family together even though we're miles apart!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's working great! Fast and accessible!
on April 27, 2026
Posted by: Almiux84
[This review was collected as part of a promotion.] It's great quality! The camera and video! Plus the AI meta support that makes everything so easy and very unique. I love it! All features are accessible and accurate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device its fast n its everything
on April 27, 2026
Posted by: Beautiful
[This review was collected as part of a promotion.] My device works really fast the galaxy AI WORKS SUPER FAST N I HAVENT HAD ANY PROBLEMS WITH THIS DEVICE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The pictures come out exactly perfect...
on April 27, 2026
Posted by: MsPineapple
[This review was collected as part of a promotion.] Galaxy AI is a big deal on the device. Love the combination. Also the pictures are perfect. The videos comes out clean... memory is in good standing order. The size of the phone is reasonable n the battery life however needs a bit of improvement. Other than that the phone is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with how easy the phone is to use
on April 27, 2026
Posted by: Lauren
[This review was collected as part of a promotion.] I use my phone for streaming music and videos and never have any issues
Value
5
Written by a customer while visiting Samsung US